Aramark Customer Service Jobs (NOW HIRING)

Aramark Student Nutrition provides food and nutrition services to over 350 school districts in the U.S.  It offers public and private education institutions a variety of dining options including breakfast and lunch programs, after-school snacks, catering, nutrition education and retail operations.  We partner with schools to create culinary experiences that propel students to success.  Our goal is to provide healthy, nutritional meals with a stellar dining experience for our communities. For more information on Aramark's Student Nutrition food service programs, please visit - Link here Aramark Student Nutrition - Aramark

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

COMPENSATION: The Salaried rate for this position is $80,000.00 to $88,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Leadership
    Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance 
    Ensure food services appropriately connects to the Executional Framework 
    Coach employees by creating a shared understanding about what needs to be achieved and how to execute
    Reward and recognize employees
    Ensure safety and sanitation standards in all operations

Client Relationship
    Identify client needs and effectively communicate operational progress

Financial Performance
    Adopt Aramark process and systems
    Build revenue and manage budget, including cost controls regarding food, beverage and labor
    Ensure the completion and maintenance of P&L statements
    Achieve food and labor targets
    Manage resources to ensure quality and cost control within budgetary guidelines

Productivity
    Implement and maintain Aramark agenda for both labor and food initiatives
    Create value through efficient operations, appropriate cost controls and profit management
    Full compliance with Operational Excellence fundamentals, including food and labor
    Direct and oversee operations related to production, distribution and food service

Compliance
    Maintain a safe and healthy environment for clients, customers and employees
    Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Key Responsibilities  
    Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
    Develops operational component forecasts and can explain variances.  Responsible for components accounting functions.
    Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
    Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
    Recruits, hires, develops and retains front line team.
    Conducts period inventory
    Maintains records to comply with ARAMARK, government and accrediting agency standards
    Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
    May participate in sales process and negotiation of contracts
    Looks for opportunities to implement new products and services which support sales growth and client retention

 Additional Responsibilities
    Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
    Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 

    Requires at least 4 years of experience
    Requires at least 1-3 years of experience in a management role 
    Requires previous experience in food service
    Requires a bachelor's degree or equivalent experience
    Strong communication skills  
    Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
    Ability to demonstrate excellent customer service using Aramark's standard model 
    Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
    Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. 
    Must be able to stand for extended periods of time.

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.