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Aps Employment Services Jobs (NOW HIRING)

Manage multiple cases simultaneously while meeting productivity and service level expectations ... Guidehouse will consider for employment qualified applicants with criminal histories in a manner ...

Manage multiple cases simultaneously while meeting productivity and service level expectations ... Guidehouse will consider for employment qualified applicants with criminal histories in a manner ...

None Guidehouse is seeking detail-oriented professionals to support Adult Protective Services (APS ... Guidehouse will consider for employment qualified applicants with criminal histories in a manner ...

Director of Business Development

Toledo, OH · On-site +1

$55K - $65K/yr

Markets and promotes APS services to potential clients in line with APS strategies * Establishes ... employment laws. For further information, please review the Know Your Rights notice from the ...

Beginning service in 1960, APS has grown into one of the premier billing companies, currently ... employment laws. For further information, please review the Know Your Rights notice from the ...

ECC Transmission Operator

Phoenix, AZ

$18.50 - $22.50/hr

Our service territory stretches across the state, from the border town of Douglas to the vistas of ... Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the ...

Our service territory stretches across the state, from the border town of Douglas to the vistas of ... Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the ...

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Showing results 1-20

Aps Employment Services information

See salary details

$22.5K

$46.8K

$66K

How much do aps employment services jobs pay per year?

As of Aug 16, 2026, the average yearly pay for aps employment services in the United States is $46,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $51,500.00 per year, depending on experience, location, and employer.

What is the difference between Aps Employment Services vs Job Coach?

AspectAps Employment ServicesJob Coach
CredentialsVaries; often includes vocational training or certificationsTypically requires vocational or employment support certifications
Work EnvironmentOffice settings, community centers, or client homesOne-on-one client settings, workplace environments
Employer & Industry UsageGovernment agencies, employment services, community organizationsPrivate agencies, government programs, non-profits
Search & Comparison IntentLooking for employment support servicesSeeking personalized job placement or support

While both Aps Employment Services and Job Coaches assist individuals in finding employment, Aps focuses on providing comprehensive employment support through various programs, whereas Job Coaches offer personalized, one-on-one assistance to help clients succeed in specific workplaces.

More about Aps Employment Services jobs
Infographic showing various Aps Employment Services job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,836 per year, or $22.5 per hour.

APS Reporting Agent

Guidehouse

San Antonio, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago


Guidehouse rating

7.7

Company rating: 7.7 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

42nd of 72 rated business consultants


Job description

Job Family:
Business Operations
Travel Required:
None
Clearance Required:
None
Job Description Summary
Guidehouse is seeking detail-oriented professionals to support Adult Protective Services (APS) reporting activities for a leading financial services client. This role is responsible for reviewing cases involving potential elder financial exploitation (EFE) and other forms of financial harm impacting vulnerable adults, coordinating required reporting activities, and maintaining accurate documentation in accordance with established procedures and deadlines.
The ideal candidate is organized, customer-focused, and comfortable managing sensitive matters while ensuring timely and accurate case handling.
What You Will Do:
  • Review cases provided by the financial institution involving potential elder financial exploitation (EFE), financial abuse, neglect, self-neglect, or other concerns requiring APS reporting.
  • Assess reporting requirements and identify the appropriate APS jurisdiction (e.g. by state & county) based on established procedures.
  • Submit telephone reports to APS agencies within required filing deadlines.
  • Complete required written follow-up documentation, online portal submissions, and jurisdiction-specific reporting requirements.
  • Navigate internal case management systems to review case information, document activity, and track reporting outcomes.
  • Communicate professionally with APS agencies and external stakeholders to ensure reports are submitted, received, and properly documented.
  • Document reporting attempts, agency contacts, outcomes, reference numbers, and timestamps to maintain a complete audit trail.
  • Ensure all reporting activities meet established quality, compliance, and timeliness standards.
  • Manage multiple cases simultaneously while meeting productivity and service level expectations.
  • Escalate questions, exceptions, or complex situations in accordance with established procedures.

What You Will Need:
  • High school diploma or equivalent.
  • 1-2 years of experience in any of the following: customer support or customer operations within a financial services, fintech, payments, or banking environment; fraud, financial crime, AML, compliance, or risk operations; investigations support, case management, or agency reporting; operations, back-office processing, or customer protection functions; or contact center/support roles involving documentation, escalations, and case tracking.
  • Attention to detail and ability to maintain accurate records and documentation.
  • Excellent verbal and written communication skills.
  • Ability to navigate multiple systems and follow established procedures.
  • Ability to manage multiple priorities while meeting quality and timeliness expectations.
  • Comfortable working independently and as part of a team

What Would Be Nice to Have:
  • Experience with Adult Protective Services (APS) reporting.
  • Experience reviewing cases involving elder financial exploitation (EFE), vulnerable adults, or financial abuse.
  • Experience working in financial services, fintech, banking, cryptocurrency, or payments environments.
  • Experience using case management, workflow, or ticketing platforms.
  • Experience working in a regulated or compliance-focused environment.

#LI-DNI
Additional Information:
This role involves reviewing and processing cases that may include sensitive subject matter involving financial exploitation, abuse, neglect, or other situations impacting vulnerable adults. Successful candidates will demonstrate professionalism, empathy, sound judgment, attention to detail, and the ability to work effectively within established compliance and reporting requirements.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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