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Apprentice Call Center Manager Jobs in Silver Spring, MD

Ortho Bethesda

Call Center Representative

Bethesda, MD · On-site

$19.84 - $21.52/hr

Call Center / Patient Access Representative Who we are: Aligned Orthopedic Partners is a well ... Understand when to escalate a call to Physicians/Supervisors/Managers/Medical Assistants * Other ...

ITCON Services

Call Center Lead Operator

Bethesda, MD · On-site

Join ITCON Services, a forward-thinking consulting firm delivering innovative technology and management solutions that exceed customer expectations. We are seeking dedicated Call Center Lead ...

Ascensus

Call Center Representative

Washington, DC · On-site

$19/hr

All email communications from Ascensus or its hiring managers originate from @ascensus.com or ... Note: For call center roles specifically, it is a requirement to either hardwire your equipment ...

ASCENSUS

Call Center Representative

Washington, DC · Remote

$19/hr

Video Interviewing: As part of our Call Center hiring efforts, we're using a video screening ... All email communications from Ascensus or its hiring managers originate from @ascensus.com or ...

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All JobsApprentice Call Center Manager JobsApprentice Call Center Manager Jobs in Silver Spring, MD

Apprentice Call Center Manager information

See Silver Spring, MD salary details

$12

$22

$38

How much do apprentice call center manager jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for apprentice call center manager in Silver Spring, MD is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.86 per hour, depending on experience, location, and employer.

What is the difference between Apprentice Call Center Manager vs Call Center Supervisor?

AspectApprentice Call Center ManagerCall Center Supervisor
CredentialsOn-the-job training, basic customer service experienceExperience in call center operations, sometimes certifications
Work EnvironmentTraining setting, entry-level environmentSupervisory role overseeing daily operations
Employer UsageTraining programs, entry-level positionsEstablished call centers, customer service teams
Search IntentLearning about entry-level management rolesManaging call center teams, operational oversight

The Apprentice Call Center Manager is typically an entry-level role focused on training and developing skills in call center management, often involving on-the-job learning. In contrast, a Call Center Supervisor is an experienced professional responsible for overseeing daily operations and team performance. While both roles are involved in call center management, the apprentice position emphasizes learning and growth, whereas the supervisor role involves direct supervision and operational responsibilities.

What are the most commonly searched types of Call Center Manager jobs in Silver Spring, MD? The most popular types of Call Center Manager jobs in Silver Spring, MD are:
Apprentice Call Center Manager jobs near you

Call Center Representative

Tulip Soft Comms

Washington, DC

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Description
Job Title:  Call Center Representative
Location: Washington, DC
Company: Tulip Soft Comms
Welcome to Tulip Soft Comms, where innovation meets connectivity. As a leading communications company, we specialize in delivering cutting-edge solutions to connect individuals, businesses, and communities seamlessly.
Job Description:

We are seeking a motivated and compassionate Call Center Representative to join our dynamic team. In this role, you will be the first line of support for our customers, ensuring their inquiries are handled promptly and professionally. As a Call Center Representative, you will engage in meaningful interactions with our customers, assisting them with their questions, concerns, and product support. 

Salary Range: $750 - $1050 weekly 

Key Responsibilities
  • Handle incoming calls and respond to customer inquiries promptly and professionally.
  • Resolve customer issues by identifying problems and providing effective solutions.
  • Maintain updated knowledge of company products and services to assist customers accurately.
  • Document customer interactions in the database to ensure follow-up and resolution of concerns.
  • Meet daily metrics for call handling, including quality and efficiency targets.
  • Provide exceptional customer service, cultivating positive relationships with clients.

Skills, Knowledge and Expertise
  • High school diploma or equivalent; additional education or certifications are a plus.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills with the ability to think critically and act independently.
  • Familiarity with customer relationship management (CRM) software and tools is a plus.
  • Ability to handle a high volume of calls and work in a fast-paced environment.

Benefits
 

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Opportunities for professional development and advancement