... call-centre or queue driven B2B experience preferred. * Proficient in Microsoft Office, especially Excel. * Strong communicator with excellent time management and organizational skills. Benefits
New
... call-centre or queue driven B2B experience preferred. * Proficient in Microsoft Office, especially Excel. * Strong communicator with excellent time management and organizational skills. Benefits
New
... call-centre or queue driven B2B experience preferred. * Proficient in Microsoft Office, especially Excel. * Strong communicator with excellent time management and organizational skills. Benefits
New
... call-centre or queue driven B2B experience preferred. * Proficient in Microsoft Office, especially Excel. * Strong communicator with excellent time management and organizational skills. Benefits
New
Credit Supervisor
CA$50 - CA$55/hr
... call-centre or queue driven B2B experience preferred. * Proficient in Microsoft Office, especially Excel. * Strong communicator with excellent time management and organizational skills. Benefits
New
Credit Supervisor
CA$50 - CA$55/hr
... call-centre or queue driven B2B experience preferred. * Proficient in Microsoft Office, especially Excel. * Strong communicator with excellent time management and organizational skills. Benefits
New
Duty Operator (Weekend Overnight) - Oakville
Oakville, ON · On-site
CA$22/hr
Receive, prioritize, and manage high-volume communications across phone, radio, and digital ... High-volume call center or control room environment * Strong multitasking ability across multiple ...
Quick apply
Duty Operator (Weekend Overnight) - Oakville
Oakville, ON · On-site
CA$22/hr
Receive, prioritize, and manage high-volume communications across phone, radio, and digital ... High-volume call center or control room environment * Strong multitasking ability across multiple ...
Duty Operator - Oakville
Oakville, ON · On-site
CA$22/hr
Receive, prioritize, and manage high-volume communications across phone, radio, and digital ... High-volume call center or control room environment * Strong multitasking ability across multiple ...
Duty Operator - Oakville
Oakville, ON · On-site
CA$22/hr
Receive, prioritize, and manage high-volume communications across phone, radio, and digital ... High-volume call center or control room environment * Strong multitasking ability across multiple ...
Duty Operator - Oakville
Oakville, ON · On-site
CA$22/hr
Receive, prioritize, and manage high-volume communications across phone, radio, and digital ... High-volume call center or control room environment * Strong multitasking ability across multiple ...
Duty Operator - Oakville
Oakville, ON · On-site
CA$22/hr
Receive, prioritize, and manage high-volume communications across phone, radio, and digital ... High-volume call center or control room environment * Strong multitasking ability across multiple ...
Duty Operator - Oakville
Oakville, ON · On-site
CA$22/hr
Receive, prioritize, and manage high-volume communications across phone, radio, and digital ... High-volume call center or control room environment * Strong multitasking ability across multiple ...
Quick apply
Duty Operator - Oakville
Oakville, ON · On-site
CA$22/hr
Receive, prioritize, and manage high-volume communications across phone, radio, and digital ... High-volume call center or control room environment * Strong multitasking ability across multiple ...
Duty Operator - Oakville
Oakville, ON · On-site
CA$22/hr
Receive, prioritize, and manage high-volume communications across phone, radio, and digital ... High-volume call center or control room environment * Strong multitasking ability across multiple ...
Quick apply
Duty Operator - Oakville
Oakville, ON · On-site
CA$22/hr
Receive, prioritize, and manage high-volume communications across phone, radio, and digital ... High-volume call center or control room environment * Strong multitasking ability across multiple ...
Duty Operator (Weekend Overnight) - Oakville
Oakville, ON · On-site
CA$22/hr
Receive, prioritize, and manage high-volume communications across phone, radio, and digital ... High-volume call center or control room environment * Strong multitasking ability across multiple ...
Duty Operator (Weekend Overnight) - Oakville
Oakville, ON · On-site
CA$22/hr
Receive, prioritize, and manage high-volume communications across phone, radio, and digital ... High-volume call center or control room environment * Strong multitasking ability across multiple ...
Brokerage Relations Associate
CA$60K - CA$80K/yr
This is dynamic position combining elements of account management and call centre discipline. Location: Mississauga, Ontario (In Person Only) Base Salary: $40,000-$45,000 Realistic Commission/Bonus ...
Quick apply
Brokerage Relations Associate
CA$60K - CA$80K/yr
This is dynamic position combining elements of account management and call centre discipline. Location: Mississauga, Ontario (In Person Only) Base Salary: $40,000-$45,000 Realistic Commission/Bonus ...
Tele-Interviewer - REMOTE (Full Time)
Brampton, ON · Remote
CA$20.25/hr
Are YOU our next Tele-Interviewer The Tele-Interviewer will work within a call center environment ... Demonstrated ability to self-manage and prioritize in a result driven and time sensitive function
Tele-Interviewer - REMOTE (Full Time)
Brampton, ON · Remote
CA$20.25/hr
Are YOU our next Tele-Interviewer The Tele-Interviewer will work within a call center environment ... Demonstrated ability to self-manage and prioritize in a result driven and time sensitive function
Tele-Interviewer - REMOTE (Full Time)
Brampton, ON · Remote
CA$20.25/hr
Are YOU our next Tele-Interviewer The Tele-Interviewer will work within a call center environment ... Demonstrated ability to self-manage and prioritize in a result driven and time sensitive function
Tele-Interviewer - REMOTE (Full Time)
Brampton, ON · Remote
CA$20.25/hr
Are YOU our next Tele-Interviewer The Tele-Interviewer will work within a call center environment ... Demonstrated ability to self-manage and prioritize in a result driven and time sensitive function
Some of what you need: * 3-5 years prior customer service in a retail or call center environment is preferred. * 1-2 years of prior experience in team leadership or management roles is required.
Some of what you need: * 3-5 years prior customer service in a retail or call center environment is preferred. * 1-2 years of prior experience in team leadership or management roles is required.
AML/ATF Officer
Ottawa, ON · On-site
CA$56K - CA$70K/yr
Support team leaders, branch managers, and call centre on AML compliance issues Execute the risk based ongoing monitoring strategy * Complete documented comprehensive member/customer/product/business ...
AML/ATF Officer
Ottawa, ON · On-site
CA$56K - CA$70K/yr
Support team leaders, branch managers, and call centre on AML compliance issues Execute the risk based ongoing monitoring strategy * Complete documented comprehensive member/customer/product/business ...
Fixed Operations Manager
CA$100K - CA$150K/yr
From managing service departments, leading a team of dedicated employees to deliver top-notch ... call centre and an 80,000 sq. ft. centralized service "Hub" * A fun, fast-paced, and high-energy ...
Fixed Operations Manager
CA$100K - CA$150K/yr
From managing service departments, leading a team of dedicated employees to deliver top-notch ... call centre and an 80,000 sq. ft. centralized service "Hub" * A fun, fast-paced, and high-energy ...
Fixed Operations Manager
Cambridge, ON · On-site
CA$100K - CA$150K/yr
From managing service departments, leading a team of dedicated employees to deliver top-notch ... call centre and an 80,000 sq. ft. centralized service "Hub" * A fun, fast-paced, and high-energy ...
Quick apply
Fixed Operations Manager
Cambridge, ON · On-site
CA$100K - CA$150K/yr
From managing service departments, leading a team of dedicated employees to deliver top-notch ... call centre and an 80,000 sq. ft. centralized service "Hub" * A fun, fast-paced, and high-energy ...
Effectively answer inbound calls centered on updating, managing, and reporting of policy ... Call centre experience What's in it for you? We thrive on the challenge to be our best, progressive ...
Effectively answer inbound calls centered on updating, managing, and reporting of policy ... Call centre experience What's in it for you? We thrive on the challenge to be our best, progressive ...
Bilingual Claims Service Ambassador (Future Opportunities)
Ottawa, ON · Hybrid
CA$43K - CA$55K/yr
Able to handle large call volumes on a daily basis, within a call center environment. * Good ... Good time management and organizational skills with the ability to prioritize and multi-task in a ...
Bilingual Claims Service Ambassador (Future Opportunities)
Ottawa, ON · Hybrid
CA$43K - CA$55K/yr
Able to handle large call volumes on a daily basis, within a call center environment. * Good ... Good time management and organizational skills with the ability to prioritize and multi-task in a ...
Claims Service Ambassador (Future Opportunities)
Kitchener, ON · Hybrid
CA$43K - CA$55K/yr
Able to handle large call volumes on a daily basis, within a call center environment. * Good ... Good time management and organizational skills with the ability to prioritize and multi-task in a ...
Claims Service Ambassador (Future Opportunities)
Kitchener, ON · Hybrid
CA$43K - CA$55K/yr
Able to handle large call volumes on a daily basis, within a call center environment. * Good ... Good time management and organizational skills with the ability to prioritize and multi-task in a ...
Credit Team Lead
Cambridge, ON · On-site
$55/hr
... call-centre or queue driven B2B experience preferred. * Proficient in Microsoft Office, especially Excel. * Strong communicator with excellent time management and organizational skills. Benefits
Credit Team Lead
Cambridge, ON · On-site
$55/hr
... call-centre or queue driven B2B experience preferred. * Proficient in Microsoft Office, especially Excel. * Strong communicator with excellent time management and organizational skills. Benefits
Apprentice Call Center Manager information
What is the difference between Apprentice Call Center Manager vs Call Center Supervisor?
| Aspect | Apprentice Call Center Manager | Call Center Supervisor |
|---|---|---|
| Credentials | On-the-job training, basic customer service experience | Experience in call center operations, sometimes certifications |
| Work Environment | Training setting, entry-level environment | Supervisory role overseeing daily operations |
| Employer Usage | Training programs, entry-level positions | Established call centers, customer service teams |
| Search Intent | Learning about entry-level management roles | Managing call center teams, operational oversight |
The Apprentice Call Center Manager is typically an entry-level role focused on training and developing skills in call center management, often involving on-the-job learning. In contrast, a Call Center Supervisor is an experienced professional responsible for overseeing daily operations and team performance. While both roles are involved in call center management, the apprentice position emphasizes learning and growth, whereas the supervisor role involves direct supervision and operational responsibilities.
Uline rating
8.2
Uline
Based on 114 frontline employees who took The Breakroom Quiz
7.1
Retail wholesalers average
Based on 13,209 frontline employees who took The Breakroom Quiz
The best things about working at Uline
Featured by Uline, based on 114 Breakroom Quiz responses from their frontline employees
100%
say they get paid time off
98%
say their health insurance is affordable
84%
say they get enough training
Featured by Uline, based on 114 Breakroom Quiz responses from their frontline employees
Job description
Credit Supervisor
Pay from $50 to $55 per hour with significant growth and earning potential!
Toronto Branch
3333 James Snow Parkway North, Milton, ON L9T 8L1
Are you an emerging leader in the financial field with a passion for collaboration, training and teamwork? Then you belong at Uline! As a Credit Supervisor, you will manage a dedicated team of Credit Analysts to support our growing North American company!
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Manage and develop a team of Credit Analysts by providing onboarding and trainings to ensure excellent service.
Monitor team interactions with customers to evaluate performance, track results and provide coaching for increased success.
Collaborate with Collections and Sales teams to resolve customer account issues and evaluate orders stopped for credit review when needed.
Perform in-depth financial analysis and communicate findings to support informed, high-impact business decisions.
Oversee special projects within the Credit team.
Minimum Requirements
Bachelor's degree in Finance or Accounting.
Credit designation (CCP) is an asset.
3+ years in a Credit or Collections leadership position; call-centre or queue driven B2B experience preferred.
Proficient in Microsoft Office, especially Excel.
Strong communicator with excellent time management and organizational skills.
Benefits
Company-paid extended health coverage and RRSP with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
On-site cafe, outdoor patio and first-class fitness center.
Monthly employee-appreciation events.
Opportunities for community involvement.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
Uline is a drug-free workplace. All positions are on-site.
Uline is an Equal Opportunity Employer
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Working at Uline
Perks for frontline workers
From Uline, via Breakroom
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Fitness center and walking trails at select locations.
In-house speakers, workshops and seminars.
What to expect from working at Uline
From Uline
About Uline, in their own words
From Uline
Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.
About Uline
Sourced by ZipRecruiter
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Industry
Paper product wholesalers, trucking and wholesale
Company size
5,001 - 10,000 Employees
Headquarters location
Pleasant Prairie, WI, US