Applications Manager Jobs in Raleigh, NC (NOW HIRING)

Job Summary:
Ogletree Deakins has the opportunity for an Applications Manager to join our Information Technology department. The Applications Manager is responsible for overseeing the implementation, support, and strategic optimization of business applications within the organization.
Responsibilities:
• Establish ownership over a portfolio of key enterprise applications. Partner with other teams outside of IT to ensure proper operation, maintenance and lifecycle management of additional enterprise platforms.
• Lead the selection, deployment, management, and continuous optimization of business applications, with a strong focus on improving end-user experience and aligning with organizational goals.
• Lead team initiatives to monitor, troubleshoot, support, document, and maintain all required systems. Perform systems administration functions for in-house, cloud-based, or custom solutions including addressing day-to-day runtime issues, regular upgrades/patching, and testing. Ensure 24x7 high availability, performance, and sufficient capacity for efficient day-to-day operations.
• Develop and maintain a roadmap for system upgrades, adoption of new features, replacement of related servers, and cloud migration where possible. Meet regularly with vendors and internal system owners to stay abreast of new features, plan upgrades and adoption strategies, understand client upgrade requirements, and evaluate licensing changes.
• Communicate effectively with non-technical customers and sponsors. Collaborate with business units to gather requirements, recommend solutions, and deliver enhancements or new applications that optimize usability and efficiency.
• Evaluate and recommend steps required to upgrade/replace/migrate enterprise systems, coordinating the development and execution of complex project plans as needed.
• Assist in implementing disaster recovery and business continuity plans for enterprise applications.
• Stay current with industry trends and emerging technologies to recommend innovative solutions that elevate the user experience. Continuously develop technical and professional skills.
Qualifications:
Required:
• Four-year degree in computer science, computer engineering, information technology, or related fields of study or equivalent experience.
• 10+ years of progressive experience working with enterprise software and services
• 3+ years as a supervisor/manager of a technical team.
• Strong knowledge of enterprise Document Management, Finance, HR, Marketing, and related systems.
• Strong understanding of enterprise application architectures, databases, integration technologies, and application lifecycle management.
• Experience with cloud-based platforms (iManage Cloud, UKG, SaaS ecosystems, Azure).
• Demonstrate leadership experience supporting legal industry applications or working in a law-firm environment required.
• Exceptional communication, relationship building, and stakeholder management abilities.
• Strategic thinker with analytical problem-solving abilities and attention to detail.
• Proven ability to manage multiple priorities while maintaining delivery focus and quality.
• Proven success overseeing complex, multi-system environments and cross-functional delivery teams.
• Routine engagement with change management, IT governance, and implementation of security standards.
• Proficiency with ITIL or service management frameworks.
• Experience managing vendor relationships, consultants, and service level agreements related to business applications.
Preferred:
• Familiarity with leading legal applications including iManage DMS, Aderant financial systems, Aderant vi people management, Interaction, Foundation, and Intapp systems preferred.
Company:
Ogletree Deakins is a labor and employment law firms representing management in all types of employment. Founded in 1977, the company is headquartered in Greenville, USA, with a team of 1001-5000 employees. The company is currently Late Stage.