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Application Technical Analyst Jobs in Madison, WI

Yahara Software

Business Analyst

Madison, WI · On-site

Collaborate with the Yahara Technical Lead for solution foothold and initial approach. * Converting ... Application of critical judgment to AI-generated output, validating it against client conversations ...

Yahara Software

Business Analyst

Madison, WI · On-site +1

Collaborate with the Yahara Technical Lead for solution foothold and initial approach. * Converting ... Application of critical judgment to AI-generated output, validating it against client conversations ...

Durr Megtec

Application Engineer

Stoughton, WI · On-site

Overview The Application Engineer serves as the primary technical resource supporting both field ... cause analysis abilities. * Ability to convey complex technical information clearly to diverse ...

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All JobsApplication Technical Analyst JobsApplication Technical Analyst Jobs in Madison, WI

Application Technical Analyst information

See Madison, WI salary details

$35.3K

$84.3K

$140.1K

How much do application technical analyst jobs pay per year?

As of Aug 22, 2026, the average yearly pay for application technical analyst in Madison, WI is $84,255.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $94,700.00 per year, depending on experience, location, and employer.

What is an application technical analyst?

An Application Technical Analyst is a professional responsible for maintaining, supporting, and optimizing software applications within an organization. They analyze technical issues, coordinate with users and developers, and ensure applications run smoothly and efficiently. Their role often includes troubleshooting, performing upgrades, and implementing new features or updates in collaboration with IT teams. Application Technical Analysts play a crucial part in bridging the gap between end-users and technical teams, ensuring that business applications meet operational needs.

What are the key skills and qualifications needed to thrive as an application technical analyst?

To thrive as an Application Technical Analyst, you need a strong understanding of software applications, troubleshooting, and systems analysis, often backed by a degree in computer science or a related field. Experience with database management systems, ticketing platforms (like ServiceNow or JIRA), and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals is valuable. Analytical thinking, effective communication, and problem-solving abilities help you excel in diagnosing issues and collaborating with cross-functional teams. These skills are crucial for ensuring optimal application performance, timely issue resolution, and alignment with business needs.

How does an application technical analyst typically collaborate with other departments to resolve software issues?

As an Application Technical Analyst, you will regularly work alongside teams such as software development, quality assurance, and business operations. When troubleshooting application issues, you’ll often act as a liaison—gathering detailed information from end-users, communicating with developers to identify root causes, and coordinating with IT support to implement solutions. This cross-departmental collaboration is key to ensuring that application problems are resolved swiftly and that system improvements align with business needs. Strong communication and teamwork skills are essential for success in this aspect of the role.

What is the difference between Application Technical Analyst vs Application Support Specialist?

AspectApplication Technical AnalystApplication Support Specialist
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like ITIL or vendor-specific certificationsSimilar credentials; often includes certifications in specific applications or platforms
Work EnvironmentAnalyzing technical issues, implementing solutions, working closely with development teamsProviding user support, troubleshooting, and resolving application issues for end-users
Employer & Industry UsageUsed in IT departments across various industries, especially in finance, healthcare, and techCommon in customer service, IT support, and enterprise application teams

The Application Technical Analyst focuses on technical analysis, system integration, and implementing solutions, while the Application Support Specialist primarily handles end-user support and troubleshooting. Both roles require similar credentials and are vital in IT environments, but their core responsibilities differ in scope and focus.

What are popular job titles related to Application Technical Analyst jobs in Madison, WI?

For Application Technical Analyst jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Application Technical Analyst jobs in Madison, WI look for?

The top searched job categories for Application Technical Analyst jobs in Madison, WI are:

What cities near Madison, WI are hiring for Application Technical Analyst jobs?

Cities near Madison, WI with the most Application Technical Analyst job openings:

Application Technical Analyst jobs near you

Sr. Technical Services Application Scientist

Abbott

Madison, WI • On-site

$92K - $126K/yr

Full-time

Posted 25 days ago

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

175th of 544 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
Position Overview
The Sr. Technical Services Application Scientist will provide outstanding technical support to Exact Sciences customers. This position will work individually or in collaboration with others to troubleshoot and resolve customer assay questions or issues in a timely manner. The position will lead projects that enhance existing products and processes, while also contributing to new product development and launch activities.
This role requires strong technical leadership, deep expertise in Next Generation Sequencing (NGS), and the ability to guide cross functional teams through technical problem solving, product improvements, and customer facing support. The ideal candidate demonstrates innovation, clear communication, and a proven track record of delivering impactful scientific results.
Essential Duties
Include, but are not limited to, the following:
  • Receive and document incoming customer communications.
  • Work cooperatively with the technical services team and internal functional departments to troubleshoot and resolve customer questions or requests related to reagents, consumables, and assay issues.
  • Lead troubleshooting of customer issues through root cause investigation, experiment design, study execution, data analysis, and reporting.
  • Conduct bench level experiments within several product areas.
  • Prepare technical experiment reports with all technical specifications and information to present to the supervisor or project team.
  • Lead development of training materials for internal and external customers and train customers.
  • Coordinate with the development and marketing teams for proper implementation of new products to provide technical input and participate in decisions affecting project plans and experimental design.
  • Prepare detailed technical protocols.
  • Communicate the customer feedback for product requirements to the development team for better designs and implementation of new and existing products.
  • Identify gaps in processes, make recommendations, and implement change.
  • Draft and distribute the content of customer communications, customer notifications, and technical or service bulletins.
  • Identify, contribute, implement, and report on improvements in processes and products.
  • Contribute ideas or drive improvements to team processes.
  • Lead complex level projects, sit on core teams, and participate with complex projects.
  • Develop white papers.
  • Direct customer interactions to problem solve and facilitate enhancement generation.
  • Train and mentor team members.
  • Summarize and document troubleshooting activities or technical summary.
  • Ability to communicate clearly, frequently, and accurately in person, via the telephone, or by email.
  • Ability to work independently.
  • Apply advanced analytical and troubleshooting skills.
  • Apply strong communication and organizational skills.
  • Apply high complexity problem-solving abilities to provide technical input, design experiments, propose product enhancement ideas and voice of customer (VOC).
  • Ability to maintain confidentiality of sensitive information.
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
  • Support and comply with the company's Quality Management System policies and procedures.
  • Maintain regular and reliable attendance.
  • Ability to act with an inclusion mindset and model these behaviors for the organization.
  • Ability to work designated schedule.
  • Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
  • Ability to work on a computer and phone simultaneously.
  • Ability to use a telephone through a headset.
  • Ability to travel 35% of working time away from work location, may include overnight/weekend travel.

Minimum Qualifications
  • Bachelor's Degree in Life Sciences or field as outlined in the essential duties.
  • 10+ years of experience in the life sciences industry.
  • 5+ years of experience working in a molecular diagnostic or clinical laboratory.
  • 5+ years of experience working in next generation sequencing.
  • Demonstrated advanced proficiency or coursework with molecular biology techniques and Real-Time- polymerase chain reaction (PCR) Assays.
  • Demonstrated advanced knowledge of clinical lab regulations for computer aided planning (CAP), clinical laboratory improvement amendments (CLIA), invitro diagnostic regulation (IVDR), and food and drug administration (FDA).
  • Demonstrated understanding of statistical and mathematical methods in biology or genetics.
  • Advanced data analysis skills and analytical aptitude.
  • Proficiency in Microsoft Office programs, such as Word, Excel, PowerPoint, Outlook, Access, and OneNote.
  • Demonstrated ability to perform the essential duties of the position with or without accommodation.
  • Authorization to work in the United States without sponsorship.

Preferred Qualifications
  • Master's Degree in Life Sciences, or field as outlined in the essential duties.
  • 10+ years of experience working in a medical device field within a regulated environment, such as ISO 13485, food and drug administration good manufacturing practice FDA GMP, or United States Department of Agriculture (USDA).
  • 7+ years of experience working within quality system regulations and service requirements defined therein.
  • 7+ years of experience analyzing data with tools, to include JMP statistical software.
  • 5+ years of experience working in a technical support function.
  • Demonstrated knowledge of laboratory chemistry.

The base pay for this position is
$78,000.00 - $156,000.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Operations Quality
DIVISION:
ONCO Cancer Diagnostics
LOCATION:
United States > Madison : 650 Forward Dr
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 25 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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