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Application Support Associate Jobs in Pittsburgh, PA

Logix Guru

Application Analyst

Pittsburgh, PA · On-site

This position is primarily responsible for supporting specific components of a large project or ... Associates degree or equivalent Minimum # of Years of Job Related Experience Required to Perform ...

Syndicus, Inc.

Support Technician

Indianola, PA · On-site

$33.81/hr

Proficient in the application of a broad set of analytical and technical tools within a single ... High School Diploma/GED - Required Associate's Degree - or 2-year trade/military school - Preferred ...

New

Fnbcorp

Application Analyst 2

Pittsburgh, PA · On-site

The position also supports emerging capabilities such as Microsoft Copilot and Power BI, helping ... Associates Minimum # of Years of Job Related Experience Required to Perform the Primary ...

KnitWell Group

Sales Lead

Pittsburgh, PA · On-site

Support associate development, provide coaching feedback, and assist with scheduling, when needed ... the application process, please contact myHRSupport@knitwellgroup.com. The Company will make ...

Devon Energy

Production Engineer Analyst

Pittsburgh, PA · On-site

... application support. This position is responsible for acquiring, validating, analyzing, and ... Minimum: 2 Year/Associate's degree; Combination of Industry experience and education may substitute ...

Devon Energy

Production Engineer Analyst

Pittsburgh, PA · On-site

... application support. This position is responsible for acquiring, validating, analyzing, and ... Minimum: 2 Year/Associate's degree; Combination of Industry experience and education may substitute ...

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All JobsApplication Support Associate JobsApplication Support Associate Jobs in Pittsburgh, PA

Application Support Associate information

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How much do application support associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for application support associate in Pittsburgh, PA is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.53 per hour, depending on experience, location, and employer.

What is an application support associate?

Application Support Associates are professionals responsible for assisting users with technical issues related to software applications. They troubleshoot problems, provide guidance on software usage, and work with development teams to resolve more complex issues. Their role ensures that business applications run smoothly and efficiently, minimizing downtime for end-users. They may also document solutions, maintain user accounts, and help with software updates or installations.

How does an application support associate typically interact with end-users and technical teams during issue resolution?

As an Application Support Associate, you serve as a key liaison between end-users and technical teams. You'll regularly interact with users to gather detailed information about their issues, provide timely updates, and deliver solutions or workarounds. On the technical side, you communicate user-reported problems to developers or system administrators, ensuring accurate information is relayed for efficient troubleshooting. This role requires clear communication, patience, and the ability to translate technical concepts for non-technical stakeholders. Effective collaboration and follow-through are essential for resolving incidents and maintaining user satisfaction.

What are the key skills and qualifications needed to thrive as an application support associate, and why are they important?

To thrive as an Application Support Associate, you need strong problem-solving skills, technical troubleshooting abilities, and a background in information technology or computer science. Familiarity with ticketing systems, SQL databases, and remote support tools, as well as ITIL or similar certifications, is commonly required. Excellent communication, patience, and customer service orientation set top performers apart in this role. These skills are crucial for efficiently resolving user issues, ensuring application uptime, and delivering high-quality support to end users.

What are the most commonly searched types of Application Support jobs in Pittsburgh, PA?

The most popular types of Application Support jobs in Pittsburgh, PA are:

Infographic showing various Application Support Associate job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $39,511 per year, or $19 per hour.

Database Administrator I - Computing and Technology Services (CTS)

Pittsburgh, PA • On-site

Duquesne University Of The Holy Spirit
See more jobs at Duquesne University Of The Holy Spiritexternal

Full-time

Retirement, PTO

Re-posted yesterday

Job description

Salary:              Commensuratewith experience
Benefits:           The University offers generousbenefits including paid time off (holidays, holy days and vacation), employermatching contributions to the retirement plan, and tuition benefits foremployees and their eligible dependents. Learn more and explore benefits at www.duq.edu/benefits
Location:                   CTS
Position Status:         Full-time                                            
Hours:                       Varied
Position Number:      435717/10-1159               
FLSA Status:             Exempt
POSITIONSUMMARY:
The Database Administrator I (DBA I) is responsible for supporting themission critical production, test, and development applications andenvironments used by the campus community.  
The Database Administrator I will be responsible for multiple aspects ofdatabase management and application support for central computing at DuquesneUniversity.  Responsibilities includesoftware installation, patch and upgrade administration, application setup andconfiguration, database and application server support, vendor technicalsupport, technology life cycle management, backup and recovery,troubleshooting, and server security, audit, and operations monitoring. 
The DBA I will report to the Associate Director of AdministrativeApplications and will also collaborate with the Database Administration Team inplanning efforts and the development of standards, project plans, policies, andprocedures.  Duties are performed on avariety of operating systems with a primary focus on RHEL and Windows.  The nature of this position will require theindividual to occasionally work evenings and weekends.
DUTIESAND RESPONSIBILITIES:
Conducts fundamental OracleDatabase Administration tasks, including database creation and maintenance,tuning, backup and recovery, program migrations, and security implementationand audit.  Supports and enforcessecurity procedures and best practices.  
Identifies and documents available patches and upgrades for all supportedproducts, including the campus ERP platform.  Monitors vendor product communication channels and product roadmaps toidentify new technologies, release dates, requirements, and support timelines. 
Displays basic familiarity with application server technology such asApache Tomcat. Able to stop and start critical processes and deployapplications and patches to support the computing environment.
Works with the Database Administration Team to plan and implement upgradesand patches in support of the Ellucian ERP and Oracle environments, as well asother team supported assets.  Observesand participates as appropriate in all DBA team planning efforts and to thedevelopment of standards, project plans, policies, and procedures.
Entersservice requests with Oracle, Ellucian, and other vendors and responds tovendor technical support feedback with the support of other DBA team members.
Performs administrativetasks / other duties as assigned.

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