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Application Support Analyst Jobs in Calgary, AB (NOW HIRING)

Data Elephant Inc

Oracle Data Analyst

Calgary, AB · Remote

Senior Oracle Data Analyst - Contract We are seeking a senior Oracle Data Analyst to support a major application and database modernization initiative within the oil and gas sector. This is an ...

Capital Power

ETRM System Specialist

Calgary, AB

Providing responsive and customer-focused application support services for business groups that are ... Systems analysis and design experience; specifically, analysis and programming for high ...

Cenovus

Financial Analyst

Calgary, AB · On-site +1

Support compliance with IFRS, continuous disclosure requirements, and SOX controls to ensure ... Note: The application deadline for this position is 11:59 PM MT August 12th, 2026. Cenovus was ...

PwC

SAP SuccessFactors EC Payroll, Manager

Calgary, AB · On-site

CA$112K - CA$162K/yr

Assistingin application support, systemtestingand training of end users * Collaborating with ... Analytical Thinking, Application Software, Business Model Development, Business Process Modeling ...

Calgary Co-op

E-Commerce Coordinator

Calgary, AB · On-site

Provide application support to customers and store teams as required. * Participate in health ... Strong analytical mindset with the ability to translate technical information for non-technical ...

Canadian Blood Services

Senior Financial Analyst

Calgary, AB · On-site

CA$99K - CA$117K/yr

Application requirements: * Your up-to-date resume. * Job specific cover letter. * We recommend you ... Experience supporting budgeting, forecasting, management reporting, and performance analysis within ...

Canadian Natural

Developer Student

Calgary, AB

Additionally, you will provide application support to both systems solutions and business needs ... Analyze, design and develop applications through the development of application logic, user ...

New

Canadian Natural

Developer Student

Calgary, AB

Additionally, you will provide application support to both systems solutions and business needs ... Analyze, design and develop applications through the development of application logic, user ...

New

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All JobsApplication Support Analyst JobsApplication Support Analyst Jobs in Calgary, AB

Application Support Analyst information

What does an application support analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What are the key skills and qualifications needed to thrive as an application support analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What are the most common challenges faced by application support analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Calgary, AB?

For Application Support Analyst jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Application Support Analyst jobs in Calgary, AB look for?

The top searched job categories for Application Support Analyst jobs in Calgary, AB are:

Application Support Analyst jobs near you
Infographic showing various Application Support Analyst job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.

Oracle Data Analyst

Data Elephant Inc

Calgary, AB • Remote

Contractor

Posted 16 days ago

Job description

Senior Oracle Data Analyst - Contract

We are seeking a senior Oracle Data Analyst to support a major application and database modernization initiative within the oil and gas sector. This is an initial 4-6-month contract focused on analyzing and resolving significant data discrepancies between a legacy Oracle application and its newly rebuilt replacement.


The organization is migrating data from multiple source systems into a new Oracle database while improving data transformation, prioritization, and master data management practices. Although the new environment is intended to become the authoritative source, millions of records currently do not align with the legacy system. The immediate priority is understanding why these differences exist and determining how the data should be populated.

This role is primarily analytical rather than development-focused. You will investigate data, trace legacy business rules, review SQL and PL/SQL logic, and identify whether discrepancies are caused by source data, data quality issues, transformation logic, field-mapping rules, or differences between the old and new applications.


Key responsibilities

  • Compare and reconcile large datasets across legacy and new Oracle databases.
  • Investigate approximately 7-10 million identified data discrepancies.
  • Perform detailed root-cause analysis to determine why records and fields do not match.
  • Review Oracle SQL, PL/SQL, stored procedures, and legacy application logic.
  • Trace data from multiple source systems through Informatica and PL/SQL transformations.
  • Determine the intended business rules and how individual fields should be populated.
  • Distinguish between source-data issues, transformation defects, mapping gaps, and logic differences.
  • Document findings, business rules, discrepancy patterns, and recommended resolutions.
  • Work closely with business stakeholders to validate data expectations.
  • Collaborate with architects and developers to recommend fixes that will not negatively affect other processes.
  • Support developers during remediation and validate that implemented fixes resolve the underlying issues.
  • Use AI-assisted analysis tools, where appropriate, to accelerate code review and discrepancy investigation.
  • Work independently, take ownership of assigned analysis, and communicate findings clearly to technical and business audiences.


Required qualifications

  • At least seven years of experience in data analysis, data migration, data quality, database development, or a closely related field.
  • Strong hands-on expertise with Oracle databases, Oracle SQL, and PL/SQL.
  • Demonstrated experience with large-scale data reconciliation, validation, and root-cause analysis.
  • Ability to read and understand existing database code, stored procedures, transformations, and business logic.
  • Experience investigating discrepancies between legacy and modernized systems.
  • Good understanding of ETL processes, relational databases, data warehousing, and data integration.
  • Experience translating technical findings into clear, business-friendly language.
  • Strong analytical skills, attention to detail, and a structured approach to problem-solving.
  • Ability to work with limited direction and take ownership of deliverables.
  • Previous oil and gas industry experience.


Preferred qualifications

  • Experience with Informatica.
  • Exposure to master data management and data governance.
  • Experience working with data originating from multiple operational source systems.
  • Backend application development experience.
  • Familiarity with AI tools such as GitHub Copilot or similar tools for SQL, code, and data analysis.
  • Advanced Excel skills.
  • Experience working within Agile delivery teams.


Contract details

  • Initial duration: 4-6 months
  • Work arrangement: Remote work is acceptable; alignment with the client's working time zone is preferred (MST)
  • Primary focus: Data analysis, reconciliation, and root-cause investigation
  • Industry: Oil and gas



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