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Application Support Analyst Jobs in Atlanta, GA (NOW HIRING)

Georgia

Busi Support Analyst 1

Atlanta, GA · On-site

$45K/yr

Busi Support Analyst 1 Agency: Governor, Office of the Job Requisition ID: JR0000002801 Shift: Not ... Qualified applicants may request reasonable accommodation when needed during the application and/or ...

Georgia

Business Support Analyst 2

Atlanta, GA · Hybrid

Business Support Analyst 2 Agency: Department of Human Services Job Requisition ID: JR0000003490 ... Due to the volume of applications received, we are unable to provide information on application ...

BrightFarms Inc

Support Analyst, Cox Farms

Atlanta, GA · On-site

$44K - $70K/yr

The Support Analyst provides first and second-line IT support, resolving hardware, software, and connectivity issues for a distributed workforce that includes both office and operational/greenhouse ...

Georgia

Busi Support Analyst 1

Atlanta, GA · On-site

$41K - $54K/yr

Job Title: Busi Support Analyst 1 Agency: Department of Public Health Job Requisition ID ... To request a reasonable accommodation for the application or interview process, email includeDPH ...

Bennett Thrasher LLP

Helpdesk Support Analyst

Atlanta, GA · On-site

$19.50 - $26.50/hr

As a Helpdesk Support Analyst at Bennett Thrasher, you will support end users across the firm. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. You ...

New

Futurewave Systems

WebMethods Architect

Atlanta, GA · On-site

Role: webMethods Application support Analyst / Developer / Architect (specialized in webMethods non-Admin activities) Skill set required 5+ years of extensive experience in webMethods application ...

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Showing results 41-60

All JobsApplication Support Analyst JobsApplication Support Analyst Jobs in Atlanta, GA

Application Support Analyst information

See Atlanta, GA salary details

$15

$37

$67

How much do application support analyst jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for application support analyst in Atlanta, GA is $37.79, according to ZipRecruiter salary data. Most workers in this role earn between $28.22 and $42.98 per hour, depending on experience, location, and employer.

What does an application support analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What are the key skills and qualifications needed to thrive as an application support analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What are the most common challenges faced by application support analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Atlanta, GA?

For Application Support Analyst jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Application Support Analyst jobs in Atlanta, GA look for?

The top searched job categories for Application Support Analyst jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Application Support Analyst jobs?

Cities near Atlanta, GA with the most Application Support Analyst job openings:

Application Support Analyst jobs near you
Infographic showing various Application Support Analyst job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $78,607 per year, or $37.8 per hour.

Business Support Analyst

Gleeds Corporate Services Ltd

Atlanta, GA • On-site

$85 - $115/hr

Other

Posted 2 days ago

New

Job description

About this opportunity

Location: Atlanta, Georgia

The Business Support Analyst is responsible for financial, operational, and process analysis, as well as financial modeling, planning, and reporting to support construction activities for Southern Company Gas and its subsidiaries. This position develops and tracks capital budgets for the Engineering and Construction organization, publishes cost, production, and budget metrics for CEO and executive level reviews, and provides support for construction related activities (data analysis, system support, etc.). This position will play a key role in advancing data‑driven decision‑making through analytics, automation, and scalable reporting solutions.

This is a highly analytical position, which involves the compilation, analysis, interpretation, and presentation of complex financial information. It requires attention to detail, a high level of accuracy, and cross-functional coordination.

Functional Expertise
  • Develop capital budgets and forecasts for the New Business project portfolio utilizing financial and operational models.
  • Compile and interpret financial and non-financial information to determine past performance, project future results, and identify trends to help drive business decisions.
  • Conduct detailed variance analysis of financial results. Research and summarize financial transactions and events for monthly, quarterly, and annual reporting. Prepare written and verbal explanations.
  • Perform extensive cost analysis and identify cost reduction opportunities. Propose recommendations to leadership.
  • Define and implement new metrics and develop insightful reports to proactively track performance and results. Monitor cost drivers and identify areas of greatest impact.
  • Generate and present monthly capital reports and insights for CEO and executive‑level reviews.
  • Translate complex analytical findings into clear, concise insights to support executive and leadership decision‑making.
  • Design, develop, and maintain Power BI user experiences, reports, and dashboards that deliver clear, actionable insights for operational and executive audiences.
  • Leverage SQL, Python, or other advanced analytical tools to navigate and analyze large datasets across multiple platforms, enabling data‑driven insights and solutions to complex business and operational problems.
  • Support Construction Operations staffing initiatives with modeling, analysis, and presentations.
  • Assist with departmental O&M budgets and forecasts.
  • Create visual presentations (tables, charts, graphs, etc.) of financial data and production metrics to summarize report information.
  • Partner with cross‑functional teams to gather information, improve processes, and resolve complex business and data issues.
  • Complete ad hoc analysis to support business needs and initiatives.
  • Contribute to the evolution of analytics, reporting standards, and data processes to support scalability and long‑term business needs.
Who we’re looking for:Experience, Knowledge and Key Skills
  • Advanced proficiency in Microsoft Excel
  • Proficiency in Power BI, including dashboard development, data modeling, and user‑centered report design.
  • Advanced background in financial reporting, modeling, analysis, and forecasting
  • Knowledge of accounting fundamentals, audit concepts, practices, and procedures
  • Effective planning and organizational skills
  • Strong verbal and written communication skills; ability to communicate with all levels in the organization
  • Ability to complete assignments with a high level of accuracy and attention to detail
  • Ability to support multiple resources and adapt to changing priorities
Qualifications
  • BA/BS/BBA in Finance, Accounting, Business Management, Engineering, Business Analytics, Information Systems, Data Analytics, or related field
About us

Gleeds is a global property and construction consultancy with over 150 years of expertise, operating in 28 countries worldwide. From iconic landmarks to critical infrastructure, we drive innovation, sustainability and value, delivering transformative projects that shape communities and redefine the built environment.

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