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Application Production Support Manager Jobs in Dallas, TX

Xforia, Inc.

Application Production Support

Dallas, TX · On-site

A mid-senior level technical support engineer with hands on experience of, Application and production support to manage a critical project for one of our biggest clients in banking domain focusing on ...

talentmovers inc

Application Support Manager

Dallas, TX · On-site

Application Support Manager Location: Dallas, TX (Onsite 5 days' work from office) Rate: On C2C ... Work closely with engineering, product management, and QA teams to resolve recurring problems and ...

Sandvik

Product Support Manager

Dallas, TX · On-site

Terelion is looking for a PRODUCT SUPPORT MANAGER Location: Carrollton, TX Terelion is a global ... application or at any time during the application process should contact Human Resources at ...

FleetPride, Inc.

Application Support Analyst

Dallas, TX · On-site

The Analyst will be a key production resource supporting Salesforce and/or Sterling Order Management System (OMS) environments, along with a strong background in application troubleshooting, incident ...

CitiusTech

Production Support

Dallas, TX · On-site

Handle shift management to ensure smooth workflow and support coverage. 5 years of strong ... Create/develop/utilize application monitoring solutions to enhance application availability and ...

Caterpillar

Product Support Manager

Irving, TX · On-site

$147K - $221K/yr

Caterpillar's Cat Technology group is searching for a Product Support Manager (Regional Services ... application of appropriate communication behaviors. * Problem Solving: Knowledge of approaches ...

Spark Tek Inc

Production Support Engineer

Dallas, TX · On-site

$41.50 - $54.25/hr

... and manage incidents from end-users. The role involves writing scripts and queries for databases, debugging application issues, and ensuring the smooth execution of scheduled batch jobs.

Keylent Inc

Azure DevOps Engineer

Plano, TX · On-site

$50.75 - $69.50/hr

The role involves guiding team members, managing customer interfaces, and ensuring compliance with Software Quality Processes while providing application production support. Responsibilities : • ...

CitiusTech

Production Support Analyst

Dallas, TX · On-site

Create/develop/utilize application monitoring solutions to enhance application availability and ... Problem Management, Incident Management, Change Management, SLA Compliance. * Excellent ...

Sonsoft Inc

, Java Developer

Richardson, TX · On-site

$46.25 - $60/hr

... application / production support and release management. Knowledge of available tools and development frameworks. Ability to work in a collaborative multi-application team environment. Good ...

InterSources Inc

L2 Application Support

Irving, TX · On-site

Responsibilities : • Excellent L2 Production Support. • Willing to support in 24x7 with ... management. • Coordinate with L3 and development team and provide and implement solutions.

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All JobsApplication Production Support JobsApplication Production Support Manager JobsApplication Production Support Manager Jobs in Dallas, TX

Application Production Support Manager information

See Dallas, TX salary details

$60.3K

$105.9K

$163.7K

How much do application production support manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for application production support manager in Dallas, TX is $105,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,100.00 and $125,600.00 per year, depending on experience, location, and employer.

What does an application production support manager do?

An Application Production Support Manager oversees the maintenance and smooth operation of business-critical software applications after they go live. They lead teams that monitor, troubleshoot, and resolve technical issues to minimize downtime and ensure optimal performance. Their responsibilities also include coordinating with development and infrastructure teams, managing incident response, and implementing process improvements to enhance system stability. This role is crucial for maintaining service reliability and meeting service level agreements (SLAs) in organizations that depend on complex software systems.

What are the key skills and qualifications needed to thrive as an application production support manager?

To thrive as an Application Production Support Manager, you need strong analytical and problem-solving skills, expertise in application support processes, and a background in computer science or a related field. Familiarity with ITIL frameworks, incident management systems like ServiceNow, and monitoring tools such as Splunk or AppDynamics is typically required. Leadership, effective communication, and the ability to work under pressure are standout soft skills for this role. These abilities ensure that application issues are resolved promptly, minimizing downtime and maintaining business continuity.

What are some typical challenges faced by an application production support manager, and how can one prepare for them?

As an Application Production Support Manager, you may frequently encounter challenges such as managing high-pressure incidents, balancing competing priorities between system stability and new deployments, and coordinating effective communication among cross-functional teams. Being proactive in incident management, establishing well-defined processes, and fostering strong relationships with development and infrastructure teams can help mitigate these challenges. Staying updated on best practices and encouraging a culture of continuous improvement will also support long-term success in this dynamic role.

Is application production support a stressful job?

Application production support can be stressful due to the need to quickly resolve system issues, ensure uptime, and manage urgent incidents. The role often requires strong problem-solving skills, attention to detail, and the ability to work under pressure, especially during critical outages or outages that impact business operations.

What is an application production support manager?

An application production support manager oversees the ongoing operation and maintenance of software applications in a production environment. They coordinate troubleshooting, incident management, and system updates, often using tools like monitoring software and ticketing systems, to ensure high availability and performance of critical applications.

What are popular job titles related to Application Production Support Manager jobs in Dallas, TX?

For Application Production Support Manager jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Application Production Support Manager jobs in Dallas, TX look for?

The top searched job categories for Application Production Support Manager jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Application Production Support Manager jobs?

Cities near Dallas, TX with the most Application Production Support Manager job openings:

Application Production Support Manager jobs near you
Infographic showing various Application Production Support Manager job openings in Dallas, TX as of June 2026, with employment types broken down into 1% As Needed, 84% Full Time, 8% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $105,862 per year, or $50.9 per hour.

Application Production Support

Xforia, Inc.

Dallas, TX • On-site

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Job Description
Role: Application production support
Who are we looking for?
A mid-senior level technical support engineer with hands on experience of, Application and production support to manage a critical project for one of our biggest clients in banking domain focusing on SRE/DevOps roadmap. The individual should be passionate about technology and must have excellent communication and problem-solving skills with ability to work independently and/or as part of larger team.
Technical Skills:
• 6+ years of experience in Application Production Support in Linux platform.
• Good experience in AutoSys or any scheduling mechanism.
• Good knowledge in Linux and SQL.
• Good experience on application monitoring tool like Splunk, AppDynamics , Grafana, Prometheus.
• Strong Technical Troubleshooting skill
• Good experience in scripting - Shell, Automations
• Well versed with ITIL - Incident Change Release management
• Basic knowledge of Middleware technologies - Apache Tomcat
• Good experience in DevOps CI CD tools like Jenkins, Ansible, uDeploy etc
• Knowledge of Banking domain (preferable)
• Handle outage calls efficiently, triage any issues, and fix them.
• Do Root Cause Analysis of repetitive and problem issues.
• Report issues and resolve as per process and documentation .
• Basic knowledge of Database - Oracle SQL
• Good understanding of Infrastructure Technologies like Linux, Windows, MW, Database
• Good to have knowledge of AutoSys or any scheduling mechanism.
• Good to have DevOps SRE, Automation, cloud knowledge.
Process Skills:
• Good knowledge of ITSM Process
• Preferrable good knowledge of SDLC
• First point of support for application incidents
• Identifies, diagnoses, and resolves functional and technical problems
• Ensure quality services are delivered with respect to the agreed service level agreement
• Clearly understand client business to recommend, provides and support application services
Behavioral Skills :
• Self motivated
• Good team member
Certification:
• good to have DevOps, cloud/AWS base training/certification

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