ZipRecruiter

Log In

1

Application Performance Monitoring Jobs in Delaware

Bayhealth

Application Analyst II

Dover, DE · On-site

... monitoring the analysis, design, implementation and execution of applications and technologies. a ... performance goals and regularly report results and outcomes to management team as requireda.

next page

Showing results 1-20

People also search for

All JobsApplication Performance Monitoring JobsApplication Performance Monitoring Jobs in Delaware

Application Performance Monitoring information

What are the key skills and qualifications needed to thrive in Application Performance Monitoring, and why are they important?

To excel in Application Performance Monitoring (APM), you need a solid understanding of software development, network infrastructure, and performance analytics, often supported by a degree in computer science or related fields. Familiarity with APM tools like New Relic, AppDynamics, or Dynatrace, as well as experience with logging, tracing, and monitoring systems, is typically required. Strong problem-solving skills, attention to detail, and effective communication help professionals quickly diagnose issues and collaborate with development teams. These capabilities are essential to ensure optimal application performance, minimize downtime, and deliver a seamless user experience.

How does an Application Performance Monitoring specialist typically collaborate with development and operations teams to resolve performance issues?

Application Performance Monitoring (APM) specialists play a key role in bridging the gap between development and operations teams. They monitor application health, analyze data from APM tools, and proactively identify performance bottlenecks. When issues arise, they work closely with developers to pinpoint code-level problems and with operations to address infrastructure-related concerns, often facilitating cross-team meetings to ensure rapid resolution. This collaborative approach is essential for maintaining optimal application performance and delivering a seamless user experience.

What is Application Performance Monitoring (APM)?

Application Performance Monitoring (APM) refers to the process of tracking and managing the performance and availability of software applications. APM tools help organizations detect, diagnose, and resolve issues that can affect the user experience, such as slow response times or application crashes. By monitoring key metrics like response time, error rates, and resource usage, APM solutions enable IT teams to proactively address performance problems and ensure applications run smoothly. This is essential for maintaining high levels of user satisfaction and meeting business goals.

What is the difference between Application Performance Monitoring vs Software Developer?

AspectApplication Performance MonitoringSoftware Developer
Primary FocusMonitoring and optimizing application performance and user experienceDesigning, coding, and maintaining software applications
Required SkillsPerformance analysis, troubleshooting, monitoring toolsProgramming languages, software design, problem-solving
Work EnvironmentIT teams, operations, DevOpsDevelopment teams, coding environments
CertificationsAPM tools certifications, ITIL, cloud certificationsProgramming certifications, computer science degrees

Application Performance Monitoring professionals focus on ensuring applications run smoothly by tracking performance metrics, while Software Developers create and improve the software itself. Both roles are essential in the software lifecycle but serve different functions within the tech industry.

What job categories do people searching Application Performance Monitoring jobs in Delaware look for? The top searched job categories for Application Performance Monitoring jobs in Delaware are:
Application Performance Monitoring jobs near you
Account Associate- Commercial Insurance- Remote

Account Associate- Commercial Insurance- Remote

Insurance Office of America

Bear, DE

$45.70K - $62K/yr

Full-time

Medical, Retirement

Posted 21 hours ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 259 rated insurance

Job description

Description

Job Description:

Title: Account Associate - Commercial Lines 

Work Mode: Remote, with appropriate licensing. (Eastern and Central Time Zones Only)  | Location/Supporting: Longwood, FL | Book Focus: General, Construction, Hospitality

 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Responsibilities include resolving basic and routine administrative and customer service issues. 

 
Key Responsibilities: 

  • Team Support: Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant. 

  • Office Support: Assist with general office tasks and administration. 

  • Policy Processing: Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders. 

  • Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows. 

  • Data Management: Maintain accurate and up-to-date data in agency systems. 

  • Activity Monitoring: Ensure timely completion of tasks and activities. 

  • Communication: Keep the account team informed of workload status and any issues. 

  • Service Excellence: Provide proactive and responsive service. 

  • Performance Monitoring: Ensure productivity and quality standards are met. 

  • Promote Culture: Participate in team building and promote a positive work environment. 

  • Continuous Improvement: Seek and adopt best practices. 

  • Compliance: Stay updated on company policies and procedures. 

  • Professional Development: Enhance technical skills and industry knowledge. 

  • Relationship Building: Foster positive relationships with colleagues and leadership. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 2+ years of industry experience, OR 5+ years of related experience in customer service 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communications. multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 40-60K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply