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Application Performance Monitoring Jobs in Delaware

Dlapiper

Endpoint Experience Analyst

Wilmington, DE · On-site +1

$100.79K - $160.26K/yr

Develop user personas and technical use cases that inform endpoint configuration priorities and application integration decisions. * Monitor system performance metrics and user adoption data to ...

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Application Performance Monitoring information

What are the key skills and qualifications needed to thrive in Application Performance Monitoring, and why are they important?

To excel in Application Performance Monitoring (APM), you need a solid understanding of software development, network infrastructure, and performance analytics, often supported by a degree in computer science or related fields. Familiarity with APM tools like New Relic, AppDynamics, or Dynatrace, as well as experience with logging, tracing, and monitoring systems, is typically required. Strong problem-solving skills, attention to detail, and effective communication help professionals quickly diagnose issues and collaborate with development teams. These capabilities are essential to ensure optimal application performance, minimize downtime, and deliver a seamless user experience.

How does an Application Performance Monitoring specialist typically collaborate with development and operations teams to resolve performance issues?

Application Performance Monitoring (APM) specialists play a key role in bridging the gap between development and operations teams. They monitor application health, analyze data from APM tools, and proactively identify performance bottlenecks. When issues arise, they work closely with developers to pinpoint code-level problems and with operations to address infrastructure-related concerns, often facilitating cross-team meetings to ensure rapid resolution. This collaborative approach is essential for maintaining optimal application performance and delivering a seamless user experience.

What is Application Performance Monitoring (APM)?

Application Performance Monitoring (APM) refers to the process of tracking and managing the performance and availability of software applications. APM tools help organizations detect, diagnose, and resolve issues that can affect the user experience, such as slow response times or application crashes. By monitoring key metrics like response time, error rates, and resource usage, APM solutions enable IT teams to proactively address performance problems and ensure applications run smoothly. This is essential for maintaining high levels of user satisfaction and meeting business goals.

What is the difference between Application Performance Monitoring vs Software Developer?

AspectApplication Performance MonitoringSoftware Developer
Primary FocusMonitoring and optimizing application performance and user experienceDesigning, coding, and maintaining software applications
Required SkillsPerformance analysis, troubleshooting, monitoring toolsProgramming languages, software design, problem-solving
Work EnvironmentIT teams, operations, DevOpsDevelopment teams, coding environments
CertificationsAPM tools certifications, ITIL, cloud certificationsProgramming certifications, computer science degrees

Application Performance Monitoring professionals focus on ensuring applications run smoothly by tracking performance metrics, while Software Developers create and improve the software itself. Both roles are essential in the software lifecycle but serve different functions within the tech industry.

What job categories do people searching Application Performance Monitoring jobs in Delaware look for? The top searched job categories for Application Performance Monitoring jobs in Delaware are:
Application Performance Monitoring jobs near you
Branch Operations Supervisor - Commercial Lines

Branch Operations Supervisor - Commercial Lines

Insurance Office of America

Newark, DE

$70K - $80K/yr

Full-time

Medical, Retirement

Posted 10 hours ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

72nd of 259 rated insurance

Job description

Description

Job Description:

Title: Branch Operations Supervisor - Commercial Lines 

Work Mode: Hybrid 1-2 days out of one of our IOA offices in CST or EST zone | Supporting: Cherry Hill, NJ branch. Book Focus: Trucking, Transportation, Construction
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role: Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values. 

 
Key Responsibilities: 

  • Team Leadership: Manage Account Management staff, monitor performance, and provide coaching. 

  • HR Management: Ensure compliance with HR processes and policies. 

  • Performance Monitoring: Ensure productivity, efficiency, quality, and service standards. 

  • Scheduling: Manage staff days off calendars for service continuity. 

  • Staffing Levels: Ensure appropriate staffing levels and recommend adjustments. 

  • Employee Selection: Participate in interviewing and hiring recommendations. 

  • Performance Evaluation: Prepare and deliver performance evaluations. 

  • Coaching and Development: Provide coaching, consultation, and training. 

  • Professional Development: Encourage growth and development of personnel. 

  • Succession Planning: Develop future branch operations leaders. 

  • Culture Promotion: Promote IOA culture and improve engagement. 

  • Performance Gaps: Identify gaps and implement corrective actions. 

  • Data Analysis: Monitor and interpret performance data. 

  • Communication: Maintain transparent communication with leadership. 

  • Process Improvement: Develop and ensure compliance with core work processes. 

  • Policy Enforcement: Implement and enforce company policies. 

  • Technical Competence: Maintain high technical competence and industry expertise. 

  • Leadership Development: Continuously improve management and leadership skills. 

  • Relationship Building: Develop and maintain positive, productive relationships with IOA leadership, peers, co-workers, and employees. 

  • Leadership Development: Continuously improve management and leadership skills. 

  • Relationship Building: Develop and maintain positive relationships with IOA leadership and employees. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience with deep, wide-ranging industry knowledge

  • 3+ years leadership experience. 

  • All required active licensing 

  • Outstanding communication and people management skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s). 

Salary Range

The expected pay range for this position is $70,000 to $80,000 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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