Application Performance Monitoring Jobs in Arizona

Requisition ID: 20163
Join us in building a better future for Arizona!
SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.
Why Work at SRP
At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That's why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.
SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

Summary
We are seeking a Senior Application Developer to join our Operational Technology Services team. In this highly visible role, you will be responsible for designing, developing, enhancing, and supporting critical business and operational applications that drive enterprise success.
This position offers a unique blend of custom application development, vendor application administration, system integration, and operational support, providing an opportunity to work with modern technologies while collaborating closely with business stakeholders, vendors, and technical teams. The ideal candidate is a problem solver who enjoys building innovative solutions, optimizing existing systems, and delivering reliable applications that support mission-critical operations.
Experience supporting PCI Energy Solutions applications, vendor software platforms, and enterprise application ecosystems is strongly desired.
What You'll Do
Application Development & System Integration

• Design, develop, test, deploy, and support software applications that align with business and operational objectives.
• Develop new applications and enhance existing systems using programming, scripting, database, and integration technologies.
• Analyze business, functional, and technical requirements and translate them into effective technical solutions.
• Build and maintain APIs, integrations, automation workflows, and data exchanges between enterprise systems.
• Participate in application architecture, design reviews, and technical solution planning.

Vendor Application Administration & Support

• Configure, administer, and support commercial off-the-shelf (COTS) applications in both cloud and on-premises environments.
• Translate business requirements into application configurations, workflows, business rules, and automation processes.
• Partner with software vendors and internal stakeholders to maximize application functionality, performance, and business value.
• Manage vendor software upgrades, patches, releases, testing, and deployment activities.
• Troubleshoot complex application issues, perform root cause analysis, and implement long-term solutions.

Operational Excellence

• Ensure successful implementation of application enhancements and system improvements.
• Monitor application performance and continuously identify opportunities for optimization and innovation.
• Maintain technical documentation, system configurations, support procedures, and knowledge articles.
• Ensure compliance with cybersecurity, data governance, enterprise architecture, and regulatory standards.
• Participate in an on-call rotation supporting 24/7 business operations, including incident response, troubleshooting, and service restoration.

Collaboration

• Work closely with business partners, operational teams, project stakeholders, and vendors to deliver scalable, reliable solutions.
• Participate in Agile and project-based development initiatives.
• Provide technical guidance and support to end users and team members.

Education
A bachelor's degree relevant to the assignment from an accredited institution is preferred.
Preferred Experience/Qualifications

• Experience with PCI Energy Solutions products and applications.
• Strong understanding of software development lifecycle (SDLC) methodologies and application support practices.
• Experience supporting energy trading, generation management, grid operations, or related utility applications.
• Ability to analyze complex business requirements and translate them into technical solutions.
• Experience with cloud-based and on-premises application environments.
• Supporting or administering vendor-supplied enterprise applications.
• Experience serving in a hybrid role that includes application development, vendor application administration, and production support.
• Designing, developing, testing, and supporting enterprise applications.
• Experience working with databases, APIs, integrations, automation workflows, and scripting/programming technologies.
• Strong troubleshooting, problem-solving, and communication skills.

Experience
This position may be filled at one of three levels outlined below, based on the candidate's relevant education, experience, or a combination of both that demonstrates the required knowledge, skills, and competencies.
Level I - Associate: In lieu of a degree, 4 years of relevant experience or an equivalent combination of education and experience totaling 4 years may be considered.
Level 2 - Journey: Minimum 2 years of relevant experience required. In lieu of a degree, 6 years of relevant experience or an equivalent combination of education and experience totaling 6 years may be considered.
Level 3 - Senior: Minimum 5 years of relevant experience required. In lieu of a degree, 9 years of relevant experience or an equivalent combination of education and experience totaling 9 years may be considered.
Eligibility for advancement (progression) to the next level in the same role is based on overall job performance, mastery of all functional responsibilities, and time in position, as assessed by the supervisor.
Hybrid Workplace
SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.
Drug/Alcohol Policy Statement
To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.
Equal Opportunity Employer Statement
Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.
Work Authorization
All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.