Application Manager Jobs in Raleigh, NC (NOW HIRING)

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Summary:
The Advanced Practice Provider (APP) Manager is an APP with demonstrated leadership skills and clinical excellence. This individual provides operational and supervisory support for APPs in their area(s) and works collaboratively with the APP Center, department leadership and other key stakeholders to establish and maintain an optimized APP strategy and workforce plan. The APP Manager is responsible for direct oversight of APP Supervisors (~15 direct reports) and some practicing APPs (total roll-up of approx. 30-60 APPs). This position requires both administrative (20%) and clinical (80%) time. Actual split may vary depending on the number and work location of direct reports.
Responsibilities:
1. Strategy: Designs and implements an APP strategy that improves clinical care through optimizing the utilization of APPs in respective area based on internal and external benchmarks, survey data and data management tools.
2. Clinical Practice and Performance Improvement: Meets regularly with APP Center and department leadership to monitor APP performance metrics including productivity, utilization and access, and quality to identify opportunities for improvement. Develops and oversees implementation and enforcement of policies and procedures related to APP clinical practice and works with APP Supervisors and/or leadership to resolve concerns. Ensures adherence to APP regulatory processes (credentialing/privileging, internal standards, clinical protocols, compliance training, Collaborative Practice Agreement). Communicates and meets regularly with both APP Supervisors and APP clinical staff.
3. Human Resources: Implements leading practices in recruitment, onboarding, orienting, retaining, and mentoring of APP workforce. Ensures appropriately trained APPs are hired for scope of practice, patient population and roles/responsibilities. Completes personnel functions and disciplinary actions using hospital and departmental guidelines. Approves service schedules, PTO, leave requests, and payroll administration.
4. Finance: Supports department/division and APP Center in budgeting and forecasting of APP resources, including the impact on clinical or quality outcomes. Educates, monitors, and approves APP effort in TimeTrex. Ensure education is provided regarding optimal APP billing and documentation practices.
5. Professional Development: Assess learning needs of APP staff and students. Mentors and provides professional development opportunities for APP providers and students in areas of leadership, clinical excellence, patient centered care, education, research, quality improvement and organizational involvement.
Other Information
Other information:
Education Requirements:
• Master's-level degree or higher from an accredited advanced practice provider program
Licensure/Certification Requirements:
• Current APP state license(s) and appropriate APP board certification(s).
Professional Experience Requirements:
• A minimum of 3 years of clinical experience as an APP with a minimum of 2 years APP leadership experience required.
• Strong preference given to those with prior APP supervisor or management experience.
Knowledge/Skills/and Abilities Requirements:
• Demonstrated clinical competency.
• Demonstrated professionalism in conduct, appearance, work habits, customer service, and communication.
• Strong interpersonal skills and demonstrated ability to work independently and collaboratively.
• Excellent written and verbal communication and strong analytical skills.
• Extensive knowledge of applicable state and national regulatory guidelines.
• Meets performance expectations as evidenced by APP Professional Performance Evaluation.
Job Details
Legal Employer: STATE
Entity: UNC Faculty Physicians
Organization Unit: SOM Med Oncology
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC: Chapel Hill
Exempt From Overtime: Exempt: Yes
This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.