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Application Help Desk Support Jobs in Kansas (NOW HIRING)

Genesis Health Clubs

Desk Coordinator

Wichita, KS · On-site

Provide input in developing strategies to support club goals and objectives * Develop and build a ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

Motrex LLC

Desk Side Support Technician

Kansas City, KS · On-site

$19.25 - $26/hr

Overview The Desk Side Support Technician position is responsible for the day-to-day break-fix ... Installing and maintaining proper software and application resources. * Communicating with other ...

Motrex LLC

Desk Side Support Technician

Kansas City, KS · On-site

$19.25 - $26/hr

Overview The Desk Side Support Technician position is responsible for the day-to-day break-fix ... Installing and maintaining proper software and application resources. * Communicating with other ...

Motrex LLC

Desk Side Support Technician

Kansas City, KS · On-site

$19.25 - $26/hr

Overview The Desk Side Support Technician position is responsible for the day-to-day break-fix ... Installing and maintaining proper software and application resources. * Communicating with other ...

Kforce Technology Staffing

Service Desk Analyst

Leawood, KS · On-site

$20 - $27.25/hr

The Service Desk Analyst position is a highly service-oriented technical support role that is ... environments Helpdesk and Software Support * 6 months of experience with PC hardware ...

New

Vets Hired

PC Support Technician

Leavenworth, KS · On-site

Provide help desk and desktop support and resolve technical issues. * Install, configure, troubleshoot, maintain, and relocate computers, laptops, printers, and peripheral devices. * Perform system ...

Advantage Tech

Service Desk Technician

Olathe, KS · On-site

You will be helping out with computer replacements. General Responsibilities: Provides proactive ... and support issues including or involving the following but not limited to: company-provided ...

Advantage Tech

Service Desk Technician

Olathe, KS · On-site

$20/hr

You will be helping out with computer replacements. General Responsibilities: Provides proactive ... and support issues including or involving the following but not limited to: company-provided ...

MBA CSi

National Customer Service

Topeka, KS · On-site

$16 - $21.25/hr

Provide Tier 2 Help Desk support by resolving escalated customer issues and assisting call center operations. * Document customer interactions using a call logging system. What We're Looking For We ...

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All JobsApplication Help Desk Support JobsApplication Help Desk Support Jobs in Kansas

Application Help Desk Support information

What is an application help desk support?

Application Help Desk Support professionals provide technical assistance and support to users encountering issues with specific software applications. They help troubleshoot problems, answer user queries, and guide users through step-by-step solutions. These roles often involve diagnosing software malfunctions, resolving user access issues, and escalating complex problems to higher-level technical teams when necessary. Effective communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as an application help desk support specialist?

To thrive as an Application Help Desk Support specialist, you need a solid understanding of software troubleshooting, customer service, and general IT principles, often supported by a relevant degree or technical certifications. Familiarity with ticketing systems like ServiceNow or Zendesk, remote desktop tools, and knowledge base platforms is typically required. Strong communication, patience, and problem-solving skills make someone stand out in this position. These skills and qualities are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining smooth business operations.

What are the most common challenges faced by application help desk support professionals, and how can they be addressed?

One of the most common challenges for Application Help Desk Support professionals is managing a high volume of support requests while maintaining quality customer service. Balancing timely issue resolution with accurate troubleshooting requires strong organizational skills and clear communication. It’s also essential to stay updated with frequent application updates and changes, which may impact user issues and support procedures. Building effective documentation and collaborating closely with development and IT teams can help streamline workflows and improve overall support efficiency.

What is the difference between Application Help Desk Support vs Network Support Specialist?

AspectApplication Help Desk SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop AdministratorCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, office settings, remote supportData centers, network operations centers, office environments
Primary ResponsibilitiesTroubleshooting software applications, user support, ticket resolutionManaging network infrastructure, troubleshooting connectivity issues
Industry UsageIT support, software companies, corporate IT departmentsTelecommunications, IT infrastructure providers, large enterprises

Application Help Desk Support focuses on assisting users with software and application issues, providing technical support, and resolving tickets. In contrast, Network Support Specialists handle network infrastructure, connectivity problems, and network security. Both roles require technical certifications and are vital in IT support environments, but they differ in scope and daily tasks.

What cities in Kansas are hiring for Application Help Desk Support jobs?

Cities in Kansas with the most Application Help Desk Support job openings:

Desk Coordinator

Wichita, KS • On-site

Genesis Health Clubs
Health Care and Social Assistance • 1 - 5K employees
Learn more about Genesis Health Clubsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Key responsibilities

  • Manage and oversee the day-to-day operations of the Rock Road Tennis Desk, including processing guest check-ins, member purchases, court times, and league play.

  • Manage, train, and supervise all desk associates, including hiring, scheduling, and conducting training.

  • Maintain desk inventories, ensure the desk is clean and organized, and handle daily register deposits.

Genesis Health Clubs rating

4.8

Company rating: 4.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

Genesis Health Clubs on Rock is hiring a Desk Coordinator, this position will be responsible for the day-to-day operations of the Rock Road Tennis Desk as well as hiring, recruiting, and training all new desk associates. This includes, but is not limited to, the processing of guest check ins, desk staffing and member retention and maintaining quality customer service. Along with, conducting and maintaining all desk inventories, POS and daily activities.
  • Communicates kindly and sincerely using members name
  • Check members in and out efficiently
  • Process member purchases, court times and league play
  • Knowledgeable of Clubs amenities and surroundings
  • Ensures guest satisfaction & Loyalty

Duties and Responsibilities:
  • Executes procedures as outlined by desk manual
  • Manages and trains all desk associates
  • Manages and oversees inventory
  • Assist General Manager with all desk operations, which include hiring, scheduling, training and management of desk staff
  • Responsible for daily register deposits
  • Maintains office supply orders
  • Attends all staff and club meetings and events
  • Establish and maintain professional relationships with members and staff
  • Ensures that all required documentation (daily reports, checklists, etc.) are completed in a timely manner.
  • Ensures desk is clean, maintained and organized at all times
  • Ability to respond quickly and appropriately to emergency situations
  • Ability to travel to all clubs to ensure staff efficiency

Expectations:
  • Present a professional demeanor at all times when representing Genesis Health Clubs
  • Provide input in developing strategies to support club goals and objectives
  • Develop and build a team atmosphere among staff, departments, and clubs
  • Ability to respond to common inquiries or complaints from members

Job Requirements:
  • Available to work weekends and evenings and holidays
  • Must hold current CPR certification or obtain within 60 days of start date
  • Ability to work well with others
  • Experience in cash handling and credit cards
  • Customer service abilities

Physical Requirements:
  • Ability to stand for long periods of time
  • Ability to lift up to 35 pounds
  • Ability to communicate with guests and other associates, including reading, writing and speaking

Genesis Health Clubs
Join the Genesis Health Clubs Family - Where Passion Meets Purpose!
Genesis Health Clubs is the largest privately owned health club company in the country, with 88 locations across 14 states. Even more importantly, GHC is the fastest-growing non-franchised health club company in the U.S. This rapid expansion creates tremendous opportunity and upside for our team members. Genesis is a place where you can build a successful long-term career in the health and fitness industry, with unmatched upward mobility and growth. As a premier brand, we demand the best in the industry and, in turn, offer above-industry pay and strong rewards for top performers.
Genesis Health Clubs continues to grow, not just in size, but in scope. We now operate a family of brands that includes trampoline parks, water parks, ice skating rinks, meal prep services, and baseball tournament venues. But we're more than just a gym, we're a movement grounded in core values that guide everything we do.
At Genesis, our mission begins with MMFI: Make Me Feel Important. We serve, support, and inspire our members through meaningful relationships and thoughtful service. We believe in Investing in Our Members, Clubs, and Team, ensuring every location delivers excellence, from the equipment we provide to the people who bring the energy.
We Lead by Example, showing up each day with compassion, drive, and a commitment to help others succeed. We encourage everyone to Exercise Daily, not just for fitness, but as a lifestyle that promotes resilience and long-term wellness.
For Our Team:
We offer dynamic roles in fitness, customer service, management, childcare, and more, with room to grow, lead, and truly make an impact.
Why Work With Us:
  • Above-industry average pay and strong employee rewards
  • Medical and dental coverage
  • 401(k)
  • Paid Time Off (PTO)
  • Rapid career advancement in a fast-growing organization
  • The opportunity to uplift your community every day
  • Free all-access gym membership
  • A passionate, supportive culture where Staff is Family

Whether you're training clients one-on-one or helping families stay active through our extended brands, you'll be part of a purpose-driven team transforming lives, one workout, one smile, one connection at a time.
Ready to Level Up Your Health or Your Career?
If you're passionate about wellness, driven to help others, and excited to work hard and have fun, we want to meet you.
Company Website:

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