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Application Customer Service Representative Jobs in Rochester, NY

Mr Handyman

Customer Service Representative

Rochester, NY · On-site

$18 - $20/hr

... Customer Service Representative These are the minimum requirements to be considered for this position. * Live within the area * Have 2+ years of experience in an office setting * Solving problems ...

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All JobsApplication Customer Service Representative JobsApplication Customer Service Representative Jobs in Rochester, NY

Application Customer Service Representative information

See Rochester, NY salary details

$9

$18

$26

How much do application customer service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for application customer service representative in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

How to get hired as an application customer service representative?

To get hired as an application customer service representative, candidates should have strong communication skills, experience with customer support tools, and a good understanding of the company's products or services. A high school diploma or equivalent is typically required, and some employers prefer prior experience in customer service roles. Preparing a tailored resume and demonstrating problem-solving abilities during interviews can improve chances of hiring.

How to write an application for an application customer service representative job?

To apply for an application customer service representative position, prepare a professional resume highlighting relevant communication, problem-solving skills, and experience with customer support tools. Write a clear cover letter expressing your interest, relevant skills, and availability, and submit both through the employer's application portal or email as specified. Ensure your application demonstrates your ability to handle customer inquiries effectively and your familiarity with customer service standards.

What are popular job titles related to Application Customer Service Representative jobs in Rochester, NY?

For Application Customer Service Representative jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Application Customer Service Representative jobs in Rochester, NY look for?

The top searched job categories for Application Customer Service Representative jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Application Customer Service Representative jobs?

Cities near Rochester, NY with the most Application Customer Service Representative job openings:

Application Customer Service Representative jobs near you

Remote - Customer Service Representative

West Henrietta, NY • On-site

NESCO Inc
See more jobs at NESCO Incexternal

$20 - $22/hr

Other

Medical, Dental, Vision, Retirement

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Job Title: Customer Service Representative (CSR)
Location: Remote
Summary: We are seeking a motivated and detail-oriented Customer Service Representative (CSR) to support the IH&S Customer Service team. This entry-level position is ideal for someone who enjoys communicating with customers, managing order transactions, and resolving inquiries in a fast-paced manufacturing environment. The CSR will be responsible for data entry, order tracking, and collaborating with internal departments to ensure customer satisfaction.
Shift:
  • Monday - Friday; 8:00 AM - 4:30 PM
Pay:
$20.00 - $22.00 an Hour (Based on Experience)
Core Duties & Responsibilities:
  • Provide support to customers via phone and email with a focus on responsiveness and professionalism.
  • Receive and process purchase orders, changes, price adjustments, and cancellations.
  • Review customer orders for accuracy: part numbers, terms, shipping/billing info, and delivery instructions.
  • Retrieve and update order data using MRP system.
  • Prepare and respond to requests for quotes using standard pricing and delivery terms.
  • Support basic technical inquiries and escalate complex issues to the Technical Support team.
  • Communicate with internal teams (Sales, Shipping, Accounting, Supply Chain) to resolve customer inquiries.
  • Issue and follow through on Returned Material Authorizations (RMAs) and credit memos.
  • Maintain accurate documentation and customer service files.
  • Contribute to continuous improvement initiatives and participate in training.
  • Provide backup support to other CSRs as needed.
  • Other duties as assigned.
Qualifications:
  • High School Diploma or GED required.
  • Some customer service experience preferred; manufacturing experience a plus.
  • Excellent written and verbal communication skills.
  • Attention to detail and strong data entry accuracy.
  • Proficient in Microsoft Office (Word, Excel, Outlook).
  • Experience with MRP/ERP systems preferred.
  • Ability to work effectively with cross-functional teams and resolve issues collaboratively.
Work Environment & Physical Demands:
  • Remote/hybrid work flexibility available.
  • Extended periods of computer use and sitting.
  • Manual dexterity for document handling and data entry.
  • Occasional overtime may be required.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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