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Application Configuration Analyst Jobs in Massachusetts

Vrtx

Principal Analyst, G&A Technology

Boston, MA · Hybrid

$142K - $214K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Vertex is seeking a Principal Analyst, G&A Technology to support our Legal,OBIE, and Corporate ... Provide functional and technicalexpertisein application configuration, integrations, and ...

DPR Construction

EHS Application Admin

Boston, MA · On-site

Analyze applications for function, features, data requirements, input requirements, output ... Understanding of technical configuration requirements for business systems. Experience: * 3+ years ...

Textron

Configuration Management Mgr.

Wilmington, MA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you will lead a team of CM analysts, oversee CM processes and tools across the ... Oversee documentation creation and change activities to ensure proper application of PLM/ERP ...

Textron

Configuration Management Mgr.

Wilmington, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you will lead a team of CM analysts, oversee CM processes and tools across the ... Oversee documentation creation and change activities to ensure proper application of PLM/ERP ...

Textron

Configuration Management Mgr.

Wilmington, MA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you will lead a team of CM analysts, oversee CM processes and tools across the ... Oversee documentation creation and change activities to ensure proper application of PLM/ERP ...

360 IT Professionals

Web Server Admin

Norwood, MA

Set up and configuration Enterprise Level IIS Web Forms * Management of Individual Application ... analysis; as well as perform as the SharePoint Subject Matter Expert (SME). Provide technical ...

Sonsoft Inc

Sharepoint Consultant

Norwood, MA

ULS logs analysis SharePoint Farm System Services and Service Application configuration and support User Profile Service Application and user profile management and synchronization with the AD ...

Resource Innovations

Sr. SaaS Configuration Specialist

Boston, MA · On-site +1

$750/wk

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Configure application features, workflows, business rules, user interfaces, and client-specific ... Strong analytical, problem-solving, and communication skills with the ability to translate business ...

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Application Configuration Analyst information

What are some common challenges faced by application configuration analysts when implementing software changes across departments?

Application Configuration Analysts often encounter challenges such as coordinating with multiple stakeholders to gather requirements, ensuring changes align with cross-departmental workflows, and validating that configurations do not disrupt existing processes. Navigating competing priorities and managing version control during updates can also be complex. Strong communication and project management skills help analysts anticipate and address these issues, ensuring smooth implementation and minimal downtime.

What is an application configuration analyst?

Application Configuration Analysts are IT professionals responsible for setting up, maintaining, and optimizing software applications to meet an organization’s needs. They configure system settings, manage user access, and ensure software operates efficiently and securely. These analysts work closely with stakeholders to understand business requirements and translate them into application configurations. They also troubleshoot issues, provide support, and may assist with updates and system integrations.

What is the difference between Application Configuration Analyst vs Application Support Specialist?

AspectApplication Configuration AnalystApplication Support Specialist
Primary FocusConfiguring and customizing applications to meet business needsProviding technical support and troubleshooting for applications
Skills & CertificationsKnowledge of software configuration, SQL, and basic scriptingProblem-solving, customer service, and technical troubleshooting skills
Work EnvironmentCollaborates with IT and business teams during implementationSupports end-users and resolves application issues
Industry UsageCommon in IT, finance, and healthcare sectorsWidespread across various industries with application support needs

While both roles involve working with applications, the Application Configuration Analyst primarily focuses on customizing and configuring software to fit organizational requirements. In contrast, the Application Support Specialist concentrates on troubleshooting and resolving user issues post-deployment. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as an application configuration analyst, and why are they important?

To thrive as an Application Configuration Analyst, you need a solid understanding of application lifecycle management, requirements analysis, and system configuration, often supported by a degree in information systems or a related field. Familiarity with configuration management tools, enterprise software platforms (such as ERP or EHR systems), and relevant certifications like ITIL or CompTIA is typically required. Analytical thinking, attention to detail, and strong communication skills distinguish top performers in this role. These skills ensure that software systems are correctly configured to meet business needs, facilitate smooth operations, and minimize errors or downtime.

What cities in Massachusetts are hiring for Application Configuration Analyst jobs?

Cities in Massachusetts with the most Application Configuration Analyst job openings:

Application Configuration Analyst jobs near you
Infographic showing various Application Configuration Analyst job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Remote job distribution.

Principal Analyst, G&A Technology

Vertex Pharmaceuticals

Boston, MA • On-site

$142K - $214K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Vertex Pharmaceuticals rating

6.5

Company rating: 6.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

78th of 86 rated pharmaceutical

Job description

Job Description
General Summary:
Vertex is seeking a Principal Analyst, G&A Technology to support our Legal, OBIE, and Corporate Communications functions. In this role, you will partner closely with stakeholders to deliver technology solutions that strengthen operations, enhance the user experience, and support strategic priorities across corporate functions, with a particular focus on Legal, Compliance and Corporate Communication needs.
The ideal candidate combines deep expertise in technology delivery, stakeholder engagement, and cross-functional leadership with a proven track record of partnering with Legal, Compliance, and Corporate Communications organizations in complex, highly regulated environments. This person will translate business needs into scalable technology solutions, lead initiatives from planning through execution, and help ensure solutions align with regulatory, privacy, data integrity, and governance requirements. Familiarity with Gen AI tools and prompt engineering is a plus to support evolving business needs and productivity opportunities.
Key Duties and Responsibilities:
    • Lead end-to-end delivery of technology initiatives, from requirements gathering through implementation and post-go-live support.

    • Partner with business stakeholders to understand priorities, challenges, and opportunities.

    • Manage relationships with strategic software vendors, implementation partners, and managed service providers.

    • Serve as a trusted advisor by translating business needs into technology solutions and delivery plans.

    • Drive project planning, execution, risk management, issue resolution, and stakeholder communication across multiple initiatives.

    • Provide functional and technical expertise in application configuration, integrations, and documentation.

    • Partner with Privacy, Compliance, and Internal Audit to ensure adherence to applicable regulations, data integrity standards, and system lifecycle and change management processes.

    • Contribute to roadmap planning, prioritization, and continuous improvement across G&A Technology.

Required Qualifications
  • Bachelor's degree in a technology-related field or equivalent experience.

  • 8+ years of experience supporting business systems, preferably in life sciences or another regulated industry.

  • Experience supporting Legal, Compliance, and Corporate Communication functions.

  • Proven ability to deliver complex technology initiatives with cross-functional and global stakeholders.

  • Experience translating business needs into scalable technology solutions.

  • Experience with SaaS platforms, enterprise applications, integrations, and vendor-supported solutions, including iManage, Everlaw, Jasper AI, PwC Interactions Hub, and PoliteMail.

  • Strong stakeholder management, communication, and problem-solving skills.

  • Experience working in regulated environments with attention to compliance, privacy, data integrity, and governance.

  • Ability to work effectively in a matrixed environment and drive results.

Preferred Qualifications
  • Experience in biotechnology, pharmaceuticals, or other highly regulated industries.

  • Experience supporting Legal, Compliance, or Corporate Communication functions in a corporate environment.

  • Demonstrated experience evaluating, implementing, and supporting AI-powered solutions, including Generative AI (GenAI), intelligent assistants, copilots, chatbots, SaaS-based AI solutions, and agentic AI technologies.

  • Knowledge of enterprise architecture principles and systems integration concepts.

  • Experience with Agile, hybrid, or waterfall delivery methodologies.

  • Understanding of data privacy, records management, and information governance.

  • Ability to influence across teams and organizational boundaries without direct authority.

Technical Skills Required
  • Enterprise application implementation and support

  • Application configuration and systems integration

  • SaaS platforms and vendor-supported solutions

  • Project delivery and execution

  • Risk, issue, and dependency management

  • Change management and user enablement

  • Familiarity with Gen AI tools and prompt engineering

#LI-HYBRID
Pay Range:
$142,800 - $214,200
Disclosure Statement:
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
Flex Designation:
Hybrid-Eligible Or On-Site Eligible
Flex Eligibility Status:
In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.
#LI-Hybrid
Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

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