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Application Analyst Two Jobs in Arizona (NOW HIRING)

DYOPATH

Desktop Support Analyst II

Tucson, AZ · On-site

$25/hr

Perform system updates, including Microsoft security patches, antivirus updates, and application ... Analyst II , you play a critical role in maintaining reliable IT operations and supporting end ...

DYOPATH

Desktop Support Analyst II

Tucson, AZ

$25/hr

Perform system updates, including Microsoft security patches, antivirus updates, and application ... Analyst II , you play a critical role in maintaining reliable IT operations and supporting end ...

DYOPATH

Desktop Support Analyst II

Tucson, AZ · On-site

$25/hr

Perform system updates, including Microsoft security patches, antivirus updates, and application ... Analyst II , you play a critical role in maintaining reliable IT operations and supporting end ...

HOPCo

Integration Analyst II

Phoenix, AZ · On-site

Works with vendors and clients to ensure needed coordination is in place between application owners ... analysis * 2+ years HL7, web services, XML, X12, 837/839, APIs, FHIR, SOAP, JSON * 3+ years ...

Idealforce

Service Desk Analyst II (38724)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Service Desk Analyst II (38724) IDEALFORCE has a contract-to-hire position available immediately ... application Qualifications • Experience in a call center supporting rollouts of Windows 7 and 10 ...

Amazon

Business Analyst II - AMZ27049.1

Tempe, AZ · On-site

$75K - $130K/yr

Business Analyst II - AMZ27049.1 Location: Tempe, AZ Multiple Positions Available: Support senior ... If you have a disability and need a workplace accommodation or adjustment during the application ...

IDEALFORCE LLC

Service Desk Analyst II (38724)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

... Analyst II to join our customer in Phoenix, AZ. This is an ONSITE position. Please find below ... applications, application Qualifications Experience in a call center supporting Roll outs of ...

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Desktop Support Analyst II

Desktop Support Analyst II

DYOPATH

Tucson, AZ • On-site

$25/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

Dyopath rating

6.7

Company rating: 6.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

136th of 203 rated it services

Job description

Join DYOPATH as a Desktop Support Analyst II

Are you passionate about solving advanced technical issues and delivering exceptional end-user support?

DYOPATH is seeking a Desktop Support Analyst II who excels in troubleshooting, communication, and collaboration, while taking ownership of complex technical challenges and mentoring junior team members.

Why You'll Love Working Here
  • Purpose with Passion - Be part of a company guided by its L.O.V.E. philosophy (Living Our Values Every Day)
  • Growth & Development - Opportunities for certifications, skill-building, and career progression
  • Team-Oriented Culture - Collaborate with supportive colleagues in a high-performing environment
  • Recognition & Impact - Your expertise directly improves user experience and operational efficiency
Benefits
  • Medical, Dental, and Vision coverage
  • Life insurance
  • 401(k) with company match
  • Paid holidays, including "You Pick a Day"
  • FSA and HSA options
  • Pet insurance
  • Additional benefits available
Role Overview
  • Location: On-Site (Tucson, AZ)
  • Schedule: 1st Shift; Monday through Friday
  • Pay Rate: $25
Your Mission as a Desktop Support Analyst II
  • Provide advanced technical support for desktops, laptops, mobile devices, and peripherals
  • Analyze and resolve complex user incidents and service requests
  • Install, deploy, and maintain hardware and software systems
  • Troubleshoot issues via in-person, phone, or chat support
  • Manage and resolve tickets using internal or client ticketing systems while meeting SLAs
  • Perform system updates, including Microsoft security patches, antivirus updates, and application upgrades
  • Support networking-related issues and endpoint connectivity
  • Order and manage hardware parts for maintenance and repairs
  • Create, update, and maintain knowledge base documentation
  • Act as a liaison with third-party vendors and technicians
  • Conduct root cause analysis (RCA) for recurring issues
  • Document processes and develop clear procedures for self-service capabilities
  • Mentor and support Level I and Associate Desktop Support Analysts
  • Participate in continuous improvement initiatives and operational enhancements
What You Bring to the TeamEducation & Certifications

Required:

  • Bachelor's degree in Computer Science, IT, or related field
    OR 4+ years of equivalent work experience
  • A+ Certification

Preferred:

  • Network+ Certification
  • Prior experience as a Desktop Support Analyst I
Experience & Skills
  • Strong experience supporting PC hardware and peripheral devices
  • Intermediate to advanced troubleshooting skills (hardware & software)
  • Experience with Microsoft O365 Suite and SharePoint
  • Familiarity with Active Directory and user support
  • Knowledge of ITIL or change management practices
  • Ability to perform root cause analysis (RCA)
  • Experience supporting mobile devices (preferred)
  • Proficiency with ticketing systems and incident tracking
  • Excellent written and verbal communication skills
  • Strong customer service mindset
Other Requirements
  • Valid driver's license with acceptable driving record
  • Ability to pass a background check prior to hire
  • Highly detail-oriented with strong organizational skills
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment
  • Collaborative team player with sound judgment
Why This Role Matters

As a Desktop Support Analyst II, you play a critical role in maintaining reliable IT operations and supporting end users with complex technical needs. Your expertise not only resolves issues efficiently but also strengthens system performance, enhances user satisfaction, and contributes to continuous service improvement.

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