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Appliance Service Dispatcher Jobs (NOW HIRING)

UASA

Appliance Repair Technician

Plainview, NY · On-site

$75K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Dental insurance RD Appliance Service, Corp. is a family owned and operated business serving Long ... Benefits: * dispatch from home with company vehicle * company credit card for gas and supplies ...

UASA

Appliance Repair Techician Trainee

Plainview, NY · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... own service calls the following will apply to you: Benefits: * dispatch from home with company ... Accurately diagnose and repair appliances/equipment in the customer's home or place of business

BMD

Service Technician I

Albuquerque, NM · On-site

$14/hr

  • Retirement

  • PTO

Appliance Service Technician I Dalton Service Center | Full-Time | $14.00 per Hour + 32% Commission ... Communicate regularly with senior technicians, dispatchers, managers, manufacturer representatives ...

BMD

Service Technician I

Albuquerque, NM · On-site

$14/hr

  • Retirement

  • PTO

Appliance Service Technician I Dalton Service Center | Full-Time | $14.00 per Hour + 32% Commission ... Communicate regularly with senior technicians, dispatchers, managers, manufacturer representatives ...

UASA

Appliance Repair Technician

Charleston, SC · On-site

$25K - $150K/yr

Local office provides daily service dispatching and technical support. As an Appliance Repair Technician, you are a key member of the team responsible for the quality and efficient installation ...

HiFyve

Field Service Technician

Spring Valley, NY

$30 - $40/hr

Kitchen Appliance Service Technician - Hot Side (Field Service) Location: Manhattan & NYC Boroughs ... Supportive service dispatch and management team * Opportunities for training and advancement

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Appliance Service Dispatcher information

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$12

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$30

How much do appliance service dispatcher jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for appliance service dispatcher in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.80 per hour, depending on experience, location, and employer.

What does an appliance service dispatcher do?

An Appliance Service Dispatcher coordinates service calls between customers and appliance repair technicians. They handle incoming requests, schedule appointments, assign jobs to technicians based on location and expertise, and communicate updates to both customers and staff. Their role ensures efficient workflow, timely service, and customer satisfaction by managing logistics and resolving scheduling conflicts.

How does an appliance service dispatcher typically coordinate between customers, technicians, and parts suppliers?

An Appliance Service Dispatcher plays a central role in ensuring smooth communication between customers, field technicians, and parts suppliers. On a daily basis, dispatchers receive service requests, prioritize jobs based on urgency and location, and assign technicians accordingly. They also track the status of repairs, update customers with appointment details, and coordinate with suppliers to ensure necessary parts are available. Effective multitasking and clear communication are essential, as dispatchers often juggle multiple calls and updates simultaneously.

What are the key skills and qualifications needed to thrive as an appliance service dispatcher, and why are they important?

To thrive as an Appliance Service Dispatcher, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with scheduling software, CRM systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and the capacity to handle stressful situations make someone stand out in this role. These skills ensure efficient coordination between customers and technicians, leading to timely service delivery and high customer satisfaction.

What is the difference between Appliance Service Dispatcher vs Appliance Service Coordinator?

AspectAppliance Service DispatcherAppliance Service Coordinator
CertificationsTypically none required, may have customer service or dispatching experienceOften similar, may include certifications in customer service or logistics
Work EnvironmentOffice setting, coordinating service calls and schedulesOffice-based, managing appointments and customer communication
Employer & Industry UsageUsed by appliance repair companies, service providersCommon in appliance repair and maintenance companies
Search & Comparison IntentFocuses on dispatching and scheduling rolesEmphasizes coordination and customer communication

The main difference between an Appliance Service Dispatcher and an Appliance Service Coordinator lies in their focus. Dispatchers primarily handle scheduling and routing service technicians, while Coordinators often manage customer communication and overall appointment coordination. Both roles are essential in appliance repair services and share similar skills, but their specific responsibilities differ slightly.

More about Appliance Service Dispatcher jobs

What cities are hiring for Appliance Service Dispatcher jobs?

Cities with the most Appliance Service Dispatcher job openings:

What states have the most Appliance Service Dispatcher jobs?

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Appliance Service Dispatcher jobs near you
Infographic showing various Appliance Service Dispatcher job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $44,191 per year, or $21.2 per hour.

Appliance Service Technician - Rochester Area

Orville's Appliance Inc

Lancaster, NY • On-site

$25 - $35/hr

Full-time

Re-posted 7 days ago

Job description

Appliance Service Technician – Rochester Market

Full-Time | Field-Based | Rochester, NY Area

Pay Range: $25–$35 per hour (DOE)

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Join a Team That Invests in You

We’re looking for a skilled and motivated Service Technician to support our growing Buffalo Market. If you enjoy hands-on problem solving, working independently in the field, and delivering great customer experiences, this role is for you.

You’ll diagnose and repair major household appliances while representing a company that provides the support and perks you need to succeed.

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What We Offer (Perks & Benefits)

· Take-Home Company Vehicle – no commuting wear and tear

· Company Smartphone

· Company Tablet / Chromebook

· Competitive Hourly Pay ($25–$35 DOE)

· Steady, Full-Time Work in a growing market

· Direct Manufacturer Support when needed

· Organized Scheduling & Clear Job Documentation

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What You’ll Do

· Perform routine diagnostics and repairs on major appliances in the field

· Review and prescreen service requests to confirm eligibility

· Identify appliance failures using effective troubleshooting and testing methods

· Communicate required parts to the Parts Manager after diagnosis

· Safely and correctly replace appliance components

· Coordinate with manufacturers for additional repair assistance when necessary

· Provide timely updates to customers throughout the repair process

· Accurately document all repair steps from dispatch to job completion

· Perform additional related duties as assigned

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What We’re Looking For

· 1–2 years of relevant appliance repair or technical experience

· High School Diploma or GED

· Ability to independently troubleshoot and identify operational issues

· Strong time-management skills in a fast-paced environment

· Self-motivated with strong attention to detail

· Proficiency with diagnostic equipment and technology

· Ability to read wiring diagrams and schematics

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Physical Requirements

· Ability to lift 50–100 lbs

· Comfortable with kneeling, standing, sitting, and crouching throughout the workday

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Ready to Apply?

If you’re looking for a stable career with great tools, strong support, and real perks—including a take-home vehicle—this is your opportunity to grow with us in the Buffalo and Rochester Market.

Apply today and put your skills to work with a company that values its technicians.