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Applecare Technical Customer Support Jobs (NOW HIRING)

Trimble

Technical Customer Support Professional

Atlanta, GA · On-site +1

$78K - $107K/yr

Tier III Technical Support Professional - PowerFab Expert Are you a technical expert ready to drive customer success in the structural steel industry? Join Trimble to leverage your deep technical ...

Hercules

Technical Customer Support Engineer

$80K - $150K/yr

What are we looking for? We're hiring a Technical Support Engineer to help our top customers solve the hardest technical problems in apps built on Hercules. You will handle complex debugging, provide ...

Amazon

AZ

Sep 15, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

Amazon

AZ · On-site

Sep 15, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

Amazon

AZ · On-site

Sep 15, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

Amazon

AZ · On-site

Sep 10, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

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Applecare Technical Customer Support information

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How much do applecare technical customer support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for applecare technical customer support in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $22.12 per hour, depending on experience, location, and employer.

What are popular job titles related to Applecare Technical Customer Support jobs?

For Applecare Technical Customer Support jobs, the most frequently searched job titles are:

Infographic showing various Applecare Technical Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $38,341 per year, or $18.4 per hour.

TECHNICAL CUSTOMER SUPPORT-BC

Fredericksburg, TX

VTX COMMUNICATIONS LLC
See more jobs at VTX COMMUNICATIONS LLCexternal

Full-time

Posted 12 days ago

Job description

SUMMARY

As Technical Customer Support Representative, you become the embodiment of our commitment to our customers by helping customers maintain, troubleshoot and restore their service.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Customer Service – Interact with existing customers via email, phone or walk-in, determine their needs and assist them with their inquiries, interests, and/or questions.
  • Troubleshooting – Run diagnostics and tests as needed for customers who present service issues.
  • Innovation – Analyze processes and technologies to identify areas of potential improvement.
  • Customer Education – Educate customers on plans and usage capabilities as well as provide information on how our service works
  • Computer Skills – Basic troubleshooting techniques for PC’s and Mac’s.
  • Customer Service – Able to provide excellent customer service and familiar with de-escalation techniques for upset customers.
  • Education/Experience – High school diploma or general education degree (GED) or one to three months related experience and/or training in computer software and hardware.

OTHER SKILLS AND ABILITIES

  • Computer Skills – Basic troubleshooting techniques for PC’s and Mac’s.
  • Customer Service – Able to provide excellent customer service and familiar with de-escalation techniques for upset customers.
  • Education/Experience – High school diploma or general education degree (GED) or one to three months related experience and/or training in computer software and hardware.
  • Strong phone service and customer-friendly communication
  • Patience, deescalation skills, and clear problem-solving
  • IT support basics: hardware/software, WiFi, TCP/IP fundamentals
  • Networking knowledge required: routing, IP addressing, DNS, DHCP
  • Experience using help desk tools/ticketing systems a plus
  • Availability for a full-time schedule; occasional evenings/weekends as needed
  • ISP or wireless broadband support experience
  • Familiarity with common home gateways/routers
  • Basic command-line tools (ping, tracert, ipconfig/ifconfig)
  • Full-time role with company benefits

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Uphold and champion the company’s core values of trustworthiness, innovation, supportiveness, and dedication, inspiring the team to do the same. 
 

Category Decision

The duties and responsibilities for the position have been analyzed.

On that basis, this position has been judged to be:  Non-Exempt

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