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Apple Training Jobs (NOW HIRING)

Ampcus Inc

Help Desk Specialist

Washington, DC · On-site

Responsibilities : • Provide IT on-site support for all *** sites (HQ site and all remote sites) • Provide technical support for Apple Devices and Dell Devices • Provide Apple training to the ...

Apple

UX Writer, Apple TV

Culver City, CA

$184K - $277K/yr

... training data for developing and evaluating large language models Experience managing or overseeing ... Apple employees also have the opportunity to become an Apple shareholder through participation in ...

Apple

UX Writer, Apple TV

Culver City, CA

$184K - $277K/yr

... training data for developing and evaluating large language models Experience managing or overseeing ... Apple employees also have the opportunity to become an Apple shareholder through participation in ...

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As of Aug 29, 2026, the average hourly pay for apple training in the United States is $21.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.60 per hour, depending on experience, location, and employer.

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Apple Training refers to a range of educational programs and resources designed to help individuals and organizations learn how to use Apple products and software effectively. These trainings include in-person workshops, online courses, certifications, and self-paced learning modules covering devices like Mac, iPad, iPhone, as well as software such as macOS, iOS, and professional tools like Final Cut Pro and Logic Pro. The goal of Apple Training is to enhance user skills, improve productivity, and support IT professionals in managing Apple technology within educational or business environments.

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To thrive as an Apple Trainer, you need in-depth knowledge of Apple products, excellent presentation skills, and experience in adult education or training. Familiarity with Apple’s training platforms (such as Apple Teacher or Apple Learning Center), digital tools, and relevant certifications like Apple Certified Trainer is often required. Outstanding communication, patience, and adaptability help trainers engage diverse learners and address varying skill levels. These skills are crucial for effectively delivering training, ensuring learner success, and maintaining Apple’s high customer satisfaction standards.

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Apple Trainers often encounter the challenge of adapting their teaching style to suit participants with varying levels of technical expertise, from beginners to advanced users. This requires strong communication skills and the ability to simplify complex concepts without making advanced users feel disengaged. Trainers must also stay updated with frequent software and hardware updates, ensuring that their content remains current. Additionally, creating an interactive and inclusive environment is essential for keeping sessions engaging and effective.
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Infographic showing various Apple Training job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $44,018 per year, or $21.2 per hour.

Help Desk Specialist

Ampcus Inc

Washington, DC • On-site

Full-time

Posted 11 days ago

Job description

Job Summary:
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. They are seeking a Help Desk Specialist to provide support to internal customers both onsite and offsite, responding to inquiries and resolving technical issues. The role involves troubleshooting, managing help desk software, and providing training and guidance to staff on various systems and products.
Responsibilities:
• Provide IT on-site support for all *** sites (HQ site and all remote sites)
• Provide technical support for Apple Devices and Dell Devices
• Provide Apple training to the end users
• Provide expert-level Audio/Video (AV) support to boardrooms and conference rooms
• Respond to requests for technical assistance in person, via phone, or electronically
• Receive and respond to IT support requests in a timely manner, following set procedures for logging, reporting, and monitoring the desktop environment set by the IT Director
• Provide assistance in areas of project management and running and managing large projects.
• Manage operations, projects, and administer help desk software
• Track and route problems and requests, and document resolutions
• Track asset inventory, warranty, and license information, and update the asset management system
• Troubleshoot and resolve problems with:
• Windows 11 Desktop and mobile device systems on-site, remotely or by phone.
• Office 365 hosted applications, SharePoint, and additional workplace software products
• Printers, devices, and peripherals
• Cell phones, tablets, and other mobile/wireless devices
• Provide guidance and training to Staff on the operation of systems and products, and where appropriate, provide recommendations for improvements.
• Responsible for hardware and software deployments and IT inventory of said equipment.
Qualifications:
Required:
• Provide IT on-site support for all *** sites (HQ site and all remote sites)
• Provide technical support for Apple Devices and Dell Devices
• Provide Apple training to the end users
• Provide expert-level Audio/Video (AV) support to boardrooms and conference rooms
• Respond to requests for technical assistance in person, via phone, or electronically
• Receive and respond to IT support requests in a timely manner, following set procedures for logging, reporting, and monitoring the desktop environment set by the IT Director
• Provide assistance in areas of project management and running and managing large projects.
• Manage operations, projects, and administer help desk software
• Track and route problems and requests, and document resolutions
• Track asset inventory, warranty, and license information, and update the asset management system
• Troubleshoot and resolve problems with: Windows 11 Desktop and mobile device systems on-site, remotely or by phone.
• Troubleshoot and resolve problems with: Office 365 hosted applications, SharePoint, and additional workplace software products
• Troubleshoot and resolve problems with: Printers, devices, and peripherals
• Troubleshoot and resolve problems with: Cell phones, tablets, and other mobile/wireless devices
• Provide guidance and training to Staff on the operation of systems and products, and where appropriate, provide recommendations for improvements.
• Responsible for hardware and software deployments and IT inventory of said equipment.
Preferred:
• Prior experience tracking and maintaining accurate IT Inventory records
• Reliable personal transportation to provide service and equipment transport at the remote sites required in a timely manner each workday.
• Able to lift 40 pounds regularly required.
• Maintain accurate inventory records
• Always demonstrate proactive customer care behaviors.
Company:
Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management. Founded in 2004, the company is headquartered in Chantilly, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
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About Ampcus

Sourced by ZipRecruiter

Ampcus Inc. is a ISO 20000, ISO 27000, ISO 9001, CMMI DEV/3 SM and CMMI SVC/3 SM certified global provider of a broad range of Technology and Business consulting services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, client goals become our goals. Their success is our satisfaction. It’s why our clients sleep well at night. We believe that the success of an engagement is determined by strong project management, as well as clear communication and mutual commitment working collaboratively. Our methodology begins with listening to the customer about their needs, then working with their team to gain a clear understanding of the requirements, while providing knowledge transfer of best practices for the organization.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Chantilly, VA, US

Year founded

2004

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