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Apple Tech Jobs in Texas (NOW HIRING)

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How much do apple tech jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for apple tech in Texas is $23.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.11 and $27.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by Apple Techs when troubleshooting customer devices, and how can they effectively address them?

Apple Techs often encounter challenges such as diagnosing issues with limited information from customers, keeping up with frequent software updates, and managing multiple devices simultaneously. Effective communication skills are essential, as techs need to ask targeted questions to uncover the root cause of problems. Staying current with Apple's latest hardware and software releases through ongoing training also helps in providing accurate and efficient solutions. Additionally, collaborating with team members and utilizing Apple's internal resources ensures that even complex issues can be resolved quickly and to the customer's satisfaction.

What are the key skills and qualifications needed to thrive as an Apple Tech, and why are they important?

To thrive as an Apple Tech, you need strong troubleshooting skills, technical knowledge of Apple devices, and typically completion of Apple Certified Mac Technician (ACMT) or similar certifications. Familiarity with diagnostic tools, Apple Service Toolkit, and mobile device management systems is essential. Excellent customer service, communication, and problem-solving skills help you deliver effective support and build trust with clients. These abilities ensure efficient device repairs, customer satisfaction, and alignment with Apple's high service standards.

What is the difference between Apple Tech vs Apple Support Specialist?

AspectApple TechApple Support Specialist
CertificationsApple Certified Technician, A+ CertificationApple Certified Support Professional (ACSP)
Work EnvironmentRepair centers, retail stores, on-site supportCall centers, retail stores, remote support
Job FocusHardware repairs, troubleshooting devicesSoftware issues, customer service, troubleshooting
Industry UsageAuthorized service providers, Apple retail

Apple Tech primarily focuses on hardware repairs and technical troubleshooting in repair centers or retail stores, requiring certifications like A+ and Apple Certified Technician. Apple Support Specialists handle software issues and customer support, often working in call centers or remotely, with certifications like ACSP. Both roles are essential in Apple's ecosystem but differ in their focus and work environment.

What is an Apple Tech?

Apple Techs, often referred to as Apple Technicians or Apple Certified Technicians, are professionals trained to diagnose, repair, and maintain Apple products such as iPhones, iPads, Macs, and other devices. They possess specialized knowledge of Apple hardware and software, and typically work at Apple Stores, authorized service providers, or independent repair shops. Their responsibilities include troubleshooting technical issues, performing repairs, providing customer support, and ensuring devices function properly after service.
What cities in Texas are hiring for Apple Tech jobs? Cities in Texas with the most Apple Tech job openings:
Apple Tech jobs near you
Infographic showing various Apple Tech job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 11% Part Time, 10% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,138 per year, or $23.1 per hour.

Site Reliability Engineer, Apple Data Platform - AI/ML Platform

Apple

Austin, TX • On-site

$56.50 - $75/hr

Full-time

Posted 9 days ago

Apple rating

8.0

Company rating: 8.0 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

7th of 30 rated technology retailers

Job description

The Apple Services Engineering team (ASE) is one of the most exciting examples of Apple's long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books - at extensive scale, meeting high expectations to deliver a huge variety of entertainment in over 35 languages to more than 150 countries.
Within ASE, the Apple Data Platform SRE team keeps a massive, multi-cloud platform running for thousands of internal engineers building the next generation of data and AI products at Apple. We sit at the intersection of infrastructure, automation, and customer success - running incident response, providing hands-on support to internal teams, and partnering with developers to make cutting-edge services like Spark, Flink, Airflow, Ray, Notebooks and LLM-based agent platforms reliable at scale.
Description
This is a rare opportunity to build deep expertise across one of the most technically diverse platforms at Apple - while specialising in an area that's shaping the future of how Apple builds and operates AI. As an SRE on Apple Data Platform, you'll operate and support the team's full portfolio, from big data pipelines to multi-cloud infrastructure, and grow into the team's go-to expert for ML/AI platform services - including Ray training and serving, LangGraph agent deployments, RAG architectures, embeddings platforms, and vector store platforms. You won't be building the models yourself, but you'll be the infrastructure backbone behind the teams who do - keeping their services, pipelines, and platforms running flawlessly in production so they can focus on innovation.
We're looking for a self-motivated engineer who thrives on ownership - someone who wants a set of services to call their own, the autonomy to drive their reliability roadmap, and the collaborative instinct to keep that work aligned with the team's broader direction. If you love solving hard operational problems, enjoy being the trusted expert customers turn to, and want a front-row seat to Apple's ML/AI infrastructure evolution, this role offers real room to grow your scope and impact over time.
Minimum Qualifications
Minimum Qualifications
* Bachelor's Degree in Computer Science, an engineering-related field, or equivalent related experience.
1-4 years in a Site Reliability Engineering, DevOps, or Infrastructure-focused role.
Proficient in Python; working knowledge of Golang a plus.
Experience with Kubernetes and at least one major cloud provider (AWS or GCP).
Exposure to operating or supporting ML pipelines, model-serving infrastructure, or LLM-based systems in production.
Strong communication skills and composure under pressure during incidents.
Solid grounding in SRE principles, with prior on-call or production-support experience.
Preferred Qualifications
Hands-on experience operating or supporting Ray (training/serving), LangGraph or similar agent orchestration frameworks, RAG architectures, embeddings platforms, or vector store platforms.
Familiarity with MCP-based tooling and ML lifecycle/dataset management systems.
Experience with S3 and cloud storage/networking fundamentals.
Familiarity with observability tooling: Prometheus, Grafana, Splunk, PagerDuty.
Working knowledge of CI/CD pipelines and deployment workflows.
Deep understanding of one or more Big Data technologies (Spark, Flink, Airflow, Trino, Notebooks).
A track record of automating manual operations through scripting or tooling.
Intellectual curiosity and a drive to keep learning - for yourself, your team, and the org.

What Apple employees say

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

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