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Apple Service Jobs in Virginia (NOW HIRING)

SAIC

Senior Apple Platform Engineer

Quantico, VA · On-site

$112K - $154K/yr

Experience working with enterprise identity services such as Active Directory, LDAP, OAuth, SAML, and/or PKI in relation to Apple systems. * Hands-on experience with large-scale macOS/iOS deployments ...

SAIC

Senior Apple Platform Engineer

Quantico, VA · On-site

$110K - $151K/yr

Experience working with enterprise identity services such as Active Directory, LDAP, OAuth, SAML, and/or PKI in relation to Apple systems. * Hands-on experience with large-scale macOS/iOS deployments ...

SAIC

Senior Apple Platform Engineer

Quantico, VA · On-site

$121K - $166K/yr

Experience working with enterprise identity services such as Active Directory, LDAP, OAuth, SAML, and/or PKI in relation to Apple systems. * Hands-on experience with large-scale macOS/iOS deployments ...

Apple

Specialist: Seasonal, Part-time

Reston, VA · On-site

$23 - $30.59/hr

Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...

Apple

Specialist: Seasonal, Part-time

Virginia Beach, VA · On-site

$22 - $28.88/hr

Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...

Apple

US-Technical Specialist

Mclean, VA · On-site

You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple ...

Apple

Specialist: Seasonal, Part-time

Mclean, VA

$23 - $30.59/hr

Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...

Apple

Specialist: Seasonal, Part-time

Arlington, VA · On-site

$23 - $30.59/hr

Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...

Apple

Specialist: Seasonal, Part-time

Woodbridge, VA

$23 - $30.59/hr

Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...

Apple

US-Technical Specialist

Arlington, VA · On-site

You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple ...

Apple

Specialist: Seasonal, Part-time

Richmond, VA

$22 - $28.88/hr

Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...

Apple

US-Technical Specialist

Fairfax, VA · On-site

You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple ...

Apple

Specialist: Seasonal, Part-time

Arlington, VA · On-site

$23 - $30.59/hr

Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...

Apple

Specialist: Seasonal, Part-time

Fairfax, VA · On-site

$23 - $30.59/hr

Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...

Apple

US-Genius

Fairfax, VA · On-site

You deliver exceptional service and empower customers to get the most out of their Apple products and services. A Genius makes sure customers are educated about repair options and Apple offerings ...

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Showing results 21-40

All JobsApple Service JobsApple Service Jobs in Virginia

Apple Service information

See Virginia salary details

$9

$19

$32

How much do apple service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for apple service in Virginia is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.90 and $19.64 per hour, depending on experience, location, and employer.

What is an Apple Service job?

Apple Service jobs refer to positions that involve providing technical support, customer service, and repairs for Apple products such as iPhones, Macs, iPads, and other devices. Employees in these roles may work at Apple Stores as Geniuses or technical specialists, or at authorized service providers. Their main responsibilities include diagnosing issues, performing repairs, assisting customers with troubleshooting, and ensuring a high level of customer satisfaction. These jobs require strong communication skills, technical knowledge, and a passion for helping others.

What are the key skills and qualifications needed to thrive as an Apple Service technician?

To thrive as an Apple Service Technician, you need strong technical troubleshooting abilities, knowledge of Apple hardware and software, and typically an Apple Certified Mac Technician (ACMT) certification. Familiarity with diagnostic tools, Apple’s proprietary service systems, and customer management platforms is commonly required. Excellent communication, patience, and a customer-focused attitude are vital soft skills for this role. These competencies ensure efficient device repairs, high-quality customer service, and uphold Apple’s standards for technical support.

What are some common challenges faced by Apple Service technicians and how can they be overcome?

Apple Service technicians often encounter challenges such as rapidly diagnosing complex hardware and software issues, keeping up with frequent device updates, and managing high customer expectations for quick resolutions. Staying updated through Apple's official training programs and certification courses is essential to maintain technical proficiency. Additionally, strong communication and problem-solving skills help technicians explain solutions clearly to customers and work efficiently with team members. Building experience with a variety of Apple products and collaborating closely with colleagues can make troubleshooting more effective and foster a supportive work environment.

What is the difference between Apple Service vs Apple Technician?

AspectApple ServiceApple Technician
CertificationsApple Certified Technician, Apple Service CertificationApple Certified Technician, Apple Service Certification
Work EnvironmentApple Stores, authorized service providersApple Stores, authorized service providers
Job RoleProvides repair, maintenance, and customer support for Apple productsDiagnoses and repairs hardware/software issues on Apple devices
Employer & IndustryApple Inc., authorized service providersApple Inc., authorized service providers

Both Apple Service and Apple Technician roles involve repairing and maintaining Apple products, often requiring similar certifications. However, Apple Service may encompass a broader customer support role, while Apple Technicians focus more on technical diagnosis and hardware repairs. Both positions are found in Apple Stores and authorized service centers, serving the same industry needs.

Apple Service jobs near you
Infographic showing various Apple Service job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,868 per year, or $19.6 per hour.

Senior Apple Platform Engineer

Science Applications International Corporation

Quantico, VA • On-site

$112K - $154K/yr

Full-time

Re-posted 6 days ago

SAIC rating

7.6

Company rating: 7.6 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

103rd of 226 rated it services

Job description


SAIC is seeking a Sr. Apple Platform Engineer to support our DCSA/OneIT program out of Quantico, VA.
This position requires a TS Clearance and a Sec+ certification.
Introduction
Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA). The Air Force Space and Intel Business Group of SAIC is seeking a Senior Apple Platform Engineer to support a transformational infrastructure program for DCSA.
SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies.
Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, an cutting-edge technologies that support operations and advance the DCSA mission under a single IT environment (i.e., One IT).
This role requires a strong background in macOS endpoint administration, mobile device management, Jamf Pro, endpoint security, and DoD compliance requirements. The ideal candidate will be capable of managing Apple systems in a secure enterprise environment, supporting mission users, enforcing configuration baselines, and ensuring compliance with applicable federal and DoD cybersecurity standards.
Job Description
Key Responsibilities:
  • Design, implement, and manage the Apple platform infrastructure (macOS, iOS, iPadOS, and tvOS) within a classified, high-security government environment.
  • Lead technical initiatives to deploy, configure, and maintain Apple hardware and software at scale, ensuring uptime and availability in secure settings.
  • Develop and deploy scalable solutions using enterprise management tools such as Jamf Pro, Apple Business Manager (ABM), or equivalent.
  • Develop and implement compliance frameworks, ensuring all Apple platforms conform to government-mandated policies and cyber governance standards (e.g., STIGs, CIS benchmarks, or related secure configuration baselines).
  • Maintain expert-level understanding and provide lifecycle management of the Apple ecosystem, including operating system updates, patch management, and security configurations.
  • Create customized scripts (e.g., shell, Python, or Swift) for automation, deployment, and configuration management tasks.
  • Engineer solutions to assist with identity management integration, such as SSO (e.g., Okta, Active Directory, or PKI deployments on Apple platforms).
  • Troubleshoot complex MacOS and iOS issues while working across cross-functional teams to provide seamless support to end users.
  • Collaborate with cybersecurity teams to participate in security audits, vulnerability assessments, and incident response for Apple endpoints.
  • Document workflows, technical designs, and operational guides for both technicians and end users to ensure clear communication of platform capabilities and processes.
  • Work closely with data security and compliance teams to monitor Apple device adherence to agency-mandated security policies.
  • Stay ahead of emerging trends in Apple technologies, tools, and government compliance requirements. Provide recommendations for innovation and modernization strategies.

Qualifications
It is required that the Senior Apple Platform Engineer have the following qualifications:
  • Bachelor's and Nine (9) or relevant years of experience in lieu of a degree.
  • DoD 8570 IAT Level II certification (e.g., Security+ CE, CCNA Security).
  • US Citizen and Active Top Secret Clearance, with the ability to obtain a TS/SCI.
  • Minimum of 7 years of technical experience managing Apple devices in enterprise IT environments (focused on macOS, iOS, and iPadOS).
  • Advanced expertise using and deploying Apple device management platforms/tools like Jamf Pro, Apple Configurator, and/or Apple Business/School Manager.
  • Strong scripting and automation skills (e.g., Bash, Python, Swift, or PowerShell).
  • In-depth knowledge of Apple security features like Gatekeeper, FileVault, T2/M-series chips, iCloud, and Secure Enclave, as well as their configuration/management at scale.
  • Experience working with enterprise identity services such as Active Directory, LDAP, OAuth, SAML, and/or PKI in relation to Apple systems.
  • Hands-on experience with large-scale macOS/iOS deployments and software distribution.
  • Demonstrated ability to harden and secure devices according to compliance requirements (e.g., DISA STIGs or other federal frameworks).
    • Solid understanding of networking fundamentals as they relate to Apple devices (e.g., 802.1x, Wi-Fi profiles, VPN, and MDM configuration).
    • Excellent communication skills, including the ability to craft technical documentation tailored to different audiences.

Desired Skills:
  • Apple Certified Support Professional (ACSP), Apple Certified IT Professional (ACiT), or equivalent certification.
  • JAMF Certified Administrator or JAMF Certified Expert certification.
  • Familiarity with security tools such as Tanium, CrowdStrike, Splunk, or Carbon Black on Apple systems.
  • Experience working in a classified or government environment with Knowledge of federal guidance (FIPS, NIST frameworks).
  • Familiarity with integrating Apple hardware into cross-platform environments (Windows, Linux, etc.).
  • Knowledge of Zero Trust principles and their application to enterprise Apple devices.

About Us
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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