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Apple Retail Store Jobs in Tennessee (NOW HIRING)

Apple

US-Store Leader

Knoxville, TN · On-site

$17.25 - $23.50/hr

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Store Leader, you build and lead a team to engage and support customers in a dynamic ...

Apple

US-Genius

Franklin, TN · On-site

... Apple products serviced in the store. A Genius excels in repairing relationships with customers and demonstrates the high standard of service and support in our retail stores. You enhance team ...

Apple

Specialist: Seasonal, Part-time

Knoxville, TN

... retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Pay & Benefits At Apple, base pay is one part of our total compensation ...

Apple

US-Genius

Nashville, TN · On-site

... Apple products serviced in the store. A Genius excels in repairing relationships with customers and demonstrates the high standard of service and support in our retail stores. You enhance team ...

Apple

US-Genius

Germantown, TN · On-site

... Apple products serviced in the store. A Genius excels in repairing relationships with customers and demonstrates the high standard of service and support in our retail stores. You enhance team ...

Apple

US-Genius

Nashville, TN · On-site

... Apple products serviced in the store. A Genius excels in repairing relationships with customers and demonstrates the high standard of service and support in our retail stores. You enhance team ...

Apple

Specialist: Seasonal, Part-time

Germantown, TN

... retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Pay & Benefits At Apple, base pay is one part of our total compensation ...

Apple

Specialist: Seasonal, Part-time

Nashville, TN

... retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Pay & Benefits At Apple, base pay is one part of our total compensation ...

Apple

Specialist: Seasonal, Part-time

Nashville, TN

... retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Pay & Benefits At Apple, base pay is one part of our total compensation ...

Apple

Specialist: Seasonal, Part-time

Franklin, TN

... retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Pay & Benefits At Apple, base pay is one part of our total compensation ...

Apple

US-Technical Expert

Nashville, TN · On-site

$36K - $45K/yr

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... store, and reliably attend work as scheduled, in line with local laws and subject to any approved ...

Apple

US-Senior Manager

Germantown, TN · On-site

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... You help drive your store's vision and purpose, develop other managers, and support the Store ...

Apple

US-Lead Genius

Nashville, TN · On-site

$15 - $18.25/hr

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do ... As a Lead, you embody a whole-store mindset and are integral to supporting the Store Leadership ...

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Apple Retail Store information

See Tennessee salary details

$9

$13

$15

How much do apple retail store jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for apple retail store in Tennessee is $13.24, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $13.51 per hour, depending on experience, location, and employer.

What are some common challenges faced by team members in an Apple Retail Store, and how are they typically addressed?

Team members in an Apple Retail Store often encounter fast-paced work environments, high customer traffic, and the need to stay up-to-date with the latest Apple products and technologies. To address these challenges, Apple provides extensive onboarding, continuous training, and encourages collaboration among team members. Regular team meetings and open communication with managers also help staff share best practices and support one another in delivering exceptional customer experiences.

What is the difference between Apple Retail Store vs Apple Customer Service Representative?

AspectApple Retail StoreApple Customer Service Representative
Required CredentialsHigh school diploma or equivalent; retail experience helpfulHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentPhysical retail store, face-to-face customer interactionCall center or remote support, phone or chat communication
Employer & Industry UsageApple retail locations worldwideApple support centers, customer service channels
Common Search & ComparisonIn-store sales, product demos, troubleshootingRemote troubleshooting, technical support, issue resolution

Apple Retail Store roles involve direct customer interaction in physical locations, focusing on sales and product assistance. In contrast, Apple Customer Service Representatives primarily work remotely, providing technical support via phone or chat. Both roles require strong communication skills and familiarity with Apple products, but differ mainly in work environment and daily tasks.

What does an Apple Retail Store employee do?

Apple Retail Store employees are customer service and sales professionals who work in Apple’s retail locations. They assist customers with product questions, troubleshooting, and purchases, as well as provide guidance and technical support for Apple devices. Employees may specialize in areas such as sales, technical support (Genius Bar), or training (Today at Apple sessions). Their goal is to deliver a high-quality, personalized experience to every customer who visits the store.

What are the key skills and qualifications needed to thrive as an Apple Retail Store specialist?

To thrive as an Apple Retail Store Specialist, you need strong product knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with Apple operating systems, POS systems, and inventory management tools is commonly required. Outstanding communication, active listening, and problem-solving abilities help you connect with customers and resolve their concerns. These skills ensure a premium customer experience, drive sales, and uphold Apple's brand reputation in a fast-paced retail environment.
What are popular job titles related to Apple Retail Store jobs in Tennessee? For Apple Retail Store jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Apple Retail Store jobs in Tennessee look for? The top searched job categories for Apple Retail Store jobs in Tennessee are:
What cities in Tennessee are hiring for Apple Retail Store jobs? Cities in Tennessee with the most Apple Retail Store job openings:
Apple Retail Store jobs near you
Infographic showing various Apple Retail Store job openings in Tennessee as of August 2026, with employment types broken down into 67% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $27,534 per year, or $13.2 per hour.

US-Store Leader

Apple

Knoxville, TN • On-site

$17.25 - $23.50/hr

Full-time

Posted 4 days ago

Apple rating

8.0

Company rating: 8.0 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

7th of 30 rated technology retailers

Job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Store Leader, you build and lead a team to engage and support customers in a dynamic environment. You foster an environment where the team delivers excellence in their performance, is energized by executing Apple's goals and priorities, and excels in creating quality experiences for our customers.
The Store Leader models Apple's values. You demonstrate deep care for your teams and customers by being present and available.
Description
Lead and coach a team that identifies customers' needs, provide exceptional customer interactions, and deliver on Apple's business priorities.
Coach and develop leaders to create high-performing teams that deliver exceptional results.
Be responsible for attracting, recruiting, training, developing, and retaining a diverse, high-performing team.
Consistently and actively participate in Floor Leadership and remove operational obstacles to improve the customer experience and team member performance.
Be responsible for developing the store's operational strategy to drive Apple's business priorities and achieve store performance goals.
Determine store scheduling strategy in alignment with program guidelines, accounting for business, individual, and team needs, and achieving scheduling guidance.
Analyze and use the business information required to support and execute the Apple Retail vision.
Regularly assess team and customer sentiment through formal and informal channels, address any areas of opportunity, and celebrate and recognize successes.
Maintain and uphold Apple's policies and procedures, and protect all company assets including confidential business, customer, team member, and financial information.
Perform other tasks as needed.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams.
Take action to create a safe, respectful, and inclusive environment for all team members.
Minimum Qualifications
You should:
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Be proficient in written and spoken English (sign language supported).
Have 5+ years of leadership experience in retail, sales, or a related field.
Preferred Qualifications
You can:
Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks.
Follow through on commitments and establish mechanisms to encourage others to do the same.
Instill trust within the team and operate with a high level of integrity.
Make timely and sound decisions by asking questions and using analytics, experience, and judgment.
Communicate with excellence, and tailor your communication style to different audiences.
Coach, train, and develop the store team to drive positive customer experiences that build loyalty and deliver measurable results.
Lead, build, and manage multiple business groups within a fast-paced, complex, and constantly changing retail environment.
Manage multiple strategic priorities through effective organization, planning, and prioritization.

What Apple employees say

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Benefits

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Get the full story on Breakroom

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

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