Sugar Land, TX · On-site
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.Troubleshoot, diagnose, and resolve service concerns for select Apple ...
Sugar Land, TX · On-site
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.Troubleshoot, diagnose, and resolve service concerns for select Apple ...
Sugar Land, TX · On-site
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple ...
Sugar Land, TX · On-site
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple ...
Houston, TX · On-site
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. * Troubleshoot, diagnose, and resolve service concerns for select ...
Houston, TX · On-site
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. * Troubleshoot, diagnose, and resolve service concerns for select ...
Friendswood, TX · On-site
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. * Troubleshoot, diagnose, and resolve service concerns for select ...
Friendswood, TX · On-site
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. * Troubleshoot, diagnose, and resolve service concerns for select ...
Demonstrate knowledge of Apple products and services. Personalize solutions based on customer needs, and effectively communicate them. Work in a fast-paced environment, often supporting multiple ...
Demonstrate knowledge of Apple products and services. Personalize solutions based on customer needs, and effectively communicate them. Work in a fast-paced environment, often supporting multiple ...
Demonstrate knowledge of Apple products and services. Personalize solutions based on customer needs, and effectively communicate them. Work in a fast-paced environment, often supporting multiple ...
Demonstrate knowledge of Apple products and services. Personalize solutions based on customer needs, and effectively communicate them. Work in a fast-paced environment, often supporting multiple ...
Demonstrate knowledge of Apple products and services. Personalize solutions based on customer needs, and effectively communicate them. Work in a fast-paced environment, often supporting multiple ...
Demonstrate knowledge of Apple products and services. Personalize solutions based on customer needs, and effectively communicate them. Work in a fast-paced environment, often supporting multiple ...
Sugar Land, TX · On-site
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. * Troubleshoot, diagnose, and resolve service concerns for select ...
Sugar Land, TX · On-site
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. * Troubleshoot, diagnose, and resolve service concerns for select ...
Demonstrate knowledge of Apple products and services. Personalize solutions based on customer needs, and effectively communicate them. Work in a fast-paced environment, often supporting multiple ...
Demonstrate knowledge of Apple products and services. Personalize solutions based on customer needs, and effectively communicate them. Work in a fast-paced environment, often supporting multiple ...
Demonstrate knowledge of Apple products and services. Personalize solutions based on customer needs, and effectively communicate them. Work in a fast-paced environment, often supporting multiple ...
Demonstrate knowledge of Apple products and services. Personalize solutions based on customer needs, and effectively communicate them. Work in a fast-paced environment, often supporting multiple ...
Demonstrate knowledge of Apple products and services. Personalize solutions based on customer needs, and effectively communicate them. Work in a fast-paced environment, often supporting multiple ...
Demonstrate knowledge of Apple products and services. Personalize solutions based on customer needs, and effectively communicate them. Work in a fast-paced environment, often supporting multiple ...
Demonstrate knowledge of Apple products and services. Personalize solutions based on customer needs, and effectively communicate them. Work in a fast-paced environment, often supporting multiple ...
Demonstrate knowledge of Apple products and services. Personalize solutions based on customer needs, and effectively communicate them. Work in a fast-paced environment, often supporting multiple ...
Shenandoah, TX · On-site
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. * Troubleshoot, diagnose, and resolve service concerns for select ...
Shenandoah, TX · On-site
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. * Troubleshoot, diagnose, and resolve service concerns for select ...
Shenandoah, TX · On-site
Demonstrate knowledge of Apple products and services. * Personalize solutions based on customer needs, and effectively communicate them. * Work in a fast-paced environment, often supporting multiple ...
Shenandoah, TX · On-site
Demonstrate knowledge of Apple products and services. * Personalize solutions based on customer needs, and effectively communicate them. * Work in a fast-paced environment, often supporting multiple ...
Pasadena, TX · On-site
Demonstrate knowledge of Apple products and services. * Personalize solutions based on customer needs, and effectively communicate them. * Work in a fast-paced environment, often supporting multiple ...
Pasadena, TX · On-site
Demonstrate knowledge of Apple products and services. * Personalize solutions based on customer needs, and effectively communicate them. * Work in a fast-paced environment, often supporting multiple ...
Sugar Land, TX · On-site
Demonstrate knowledge of Apple products and services. * Personalize solutions based on customer needs, and effectively communicate them. * Work in a fast-paced environment, often supporting multiple ...
Sugar Land, TX · On-site
Demonstrate knowledge of Apple products and services. * Personalize solutions based on customer needs, and effectively communicate them. * Work in a fast-paced environment, often supporting multiple ...
Friendswood, TX · On-site
Demonstrate knowledge of Apple products and services. * Personalize solutions based on customer needs, and effectively communicate them. * Work in a fast-paced environment, often supporting multiple ...
Friendswood, TX · On-site
Demonstrate knowledge of Apple products and services. * Personalize solutions based on customer needs, and effectively communicate them. * Work in a fast-paced environment, often supporting multiple ...
Houston, TX · On-site
Demonstrate knowledge of Apple products and services. * Personalize solutions based on customer needs, and effectively communicate them. * Work in a fast-paced environment, often supporting multiple ...
Houston, TX · On-site
Demonstrate knowledge of Apple products and services. * Personalize solutions based on customer needs, and effectively communicate them. * Work in a fast-paced environment, often supporting multiple ...
Provide outstanding customer service in all interactions. DesiredSkills: Microsoft Office 365 ... Qualifications: * Apple Certified Support Professional (ACSP), Apple Certified Technical ...
Provide outstanding customer service in all interactions. DesiredSkills: Microsoft Office 365 ... Qualifications: * Apple Certified Support Professional (ACSP), Apple Certified Technical ...
The ideal candidate will hold certifications suchas Apple Certified Support Professional (ACSP ... Exceptional customer service skills.
The ideal candidate will hold certifications suchas Apple Certified Support Professional (ACSP ... Exceptional customer service skills.
$11.48 - $12.88
5% of jobs
$12.88 - $14.27
11% of jobs
$15.39 is the 25th percentile. Wages below this are outliers.
$14.27 - $15.67
12% of jobs
$15.67 - $17.07
18% of jobs
The median wage is $17.46 / hr.
$17.07 - $18.47
17% of jobs
$19.54 is the 75th percentile. Wages above this are outliers.
$18.47 - $19.87
17% of jobs
$19.87 - $21.27
8% of jobs
$21.27 - $22.66
4% of jobs
$22.66 - $24.06
4% of jobs
$24.06 - $25.46
3% of jobs
$25.46 - $26.86
1% of jobs
$11
$18
$26
| Aspect | Apple Customer Support | Apple Technical Support |
|---|---|---|
| Required Credentials | High school diploma or equivalent; certifications optional | High school diploma; technical certifications (e.g., CompTIA, Apple Certified Support Professional) preferred |
| Work Environment | Call centers, remote support, retail stores | Remote troubleshooting, on-site repairs, specialized support teams |
| Employer & Industry Usage | Apple Inc., retail and online support | Apple Inc., technical service centers, authorized repair shops |
| Common Search & Comparison Intent | Customer service, troubleshooting, product support | Technical troubleshooting, device repair, hardware/software issues |
Apple Customer Support primarily handles general customer inquiries, troubleshooting, and product information. In contrast, Apple Technical Support focuses on technical troubleshooting, hardware repairs, and resolving complex device issues. Both roles require strong communication skills, but technical support often demands more technical knowledge and certifications.
8.1
Based on 661 frontline employees who took The Breakroom Quiz
6th of 30 rated technology retailers
Sourced by ZipRecruiter
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.
Computer and electronic product manufacturing
10,000+ Employees
Cupertino, CA, US
1976
