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Apple Customer Service Jobs in Reston, VA (NOW HIRING)

Remote Customer Service Agent

Vienna, VA ยท Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Herndon, VA ยท Remote

$16 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Reston, VA ยท Remote

$16.25 - $21.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Hyattsville, MD ยท Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Leesburg, VA ยท Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Silver Spring, MD ยท Remote

$16 - $21.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Alexandria, VA ยท Remote

$16.50 - $22.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Germantown, MD ยท Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Fairfax, VA ยท Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Centreville, VA ยท Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Remote Customer Service Agent

Gaithersburg, MD ยท Remote

$16.75 - $22.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...

Customer Service Representative

Lanham, MD ยท On-site

$15.30 - $16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Manassas, VA ยท On-site

$12.77 - $13.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Lanham, MD ยท On-site

$15.30 - $16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Falls Church, VA ยท On-site

$12.77 - $13.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Falls Church, VA ยท On-site

$12.77 - $13.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Springfield, VA ยท On-site

$12.77 - $13.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Washington, DC ยท On-site

$18.40 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Customer Service Representative

Alexandria, VA ยท On-site

$12.77 - $13.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Showing results 41-60

Apple Customer Service information

See Reston, VA salary details

$10

$19

$28

How much do apple customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for apple customer service in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What are some typical challenges faced by Apple Customer Service representatives, and how are they supported in overcoming them?

Apple Customer Service representatives often handle a range of customer inquiries, from troubleshooting technical issues to resolving billing concerns, which can be challenging when addressing unfamiliar or complex problems. To support team members, Apple provides thorough training, access to comprehensive knowledge bases, and a strong support network of experienced colleagues and supervisors. Regular team meetings and ongoing learning opportunities help staff stay updated on new products and solutions. This collaborative environment empowers representatives to efficiently assist customers and maintain high satisfaction levels, even in demanding situations.

What are the key skills and qualifications needed to thrive in Apple Customer Service, and why are they important?

To excel as an Apple Customer Service representative, you need strong communication skills, problem-solving abilities, and familiarity with Apple products and services, often supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) systems and knowledge of Apple's support platforms, such as AppleCare, are highly valuable. Empathy, patience, and the ability to remain positive under pressure help individuals stand out in this customer-facing role. These skills ensure you can effectively assist customers, resolve technical or account issues efficiently, and represent Apple's brand with professionalism.

What is an Apple Customer Service?

An Apple Customer Service job involves assisting customers with inquiries, troubleshooting technical issues, processing orders, and providing information on Apple products and services. Representatives communicate with customers via phone, chat, or email to ensure a positive experience. They are expected to have strong problem-solving skills, product knowledge, and excellent communication abilities.

What are popular job titles related to Apple Customer Service jobs in Reston, VA? For Apple Customer Service jobs in Reston, VA, the most frequently searched job titles are:
What cities near Reston, VA are hiring for Apple Customer Service jobs? Cities near Reston, VA with the most Apple Customer Service job openings:
Infographic showing various Apple Customer Service job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,675 per year, or $19.6 per hour.

Remote Customer Service Agent

Liveops

Vienna, VA โ€ข Remote

$15.50 - $20.75/hr

Contractor

Re-posted 27 days ago


Job description

Customer Service Agent โ€” Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.


Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000