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Apple Care Advisor Jobs (NOW HIRING)

J.CON Salon Spa

Guest Care Advisor

Saint Petersburg, FL · On-site

$13 - $16/hr

Guest Care Advisor J.Con Salon & Spa is currently seeking a Guest Care Advisor who is passionate ... Proficient with technology is a must (e.g., POS system and Apple devices) * Experience on salon ...

J.CON Salon Spa

Guest Care Advisor

Saint Petersburg, FL · On-site

$13 - $16/hr

The Guest Care Advisor is a champion of J.Con's mission, vision, and values, and should demonstrate ... Proficient with technology is a must (e.g., POS system and Apple devices) * Experience on salon ...

J Con Salon LLC

Guest Care Advisor

Saint Petersburg, FL · On-site

$13 - $16/hr

The Guest Care Advisor is a champion of J.Con's mission, vision, and values, and should demonstrate ... Proficient with technology is a must (e.g., POS system and Apple devices) * Experience on salon ...

J Con Salon LLC

Guest Care Advisor

Saint Petersburg, FL

$13 - $16/hr

The Guest Care Advisor is a champion of J.Con's mission, vision, and values, and should demonstrate ... Proficient with technology is a must (e.g., POS system and Apple devices) * Experience on salon ...

Circle

$29.50 - $41/hr

Serve as a trusted advisor with an open, caring and approachable style of working * Establish ... Experience/familiarity with using Salesforce, Slack, Apple MacOS and GSuite. * Availability to work ...

Circle

$29.50 - $41/hr

Serve as a trusted advisor with an open, caring and approachable style of working * Establish ... Experience/familiarity with using Salesforce, Slack, Apple MacOS and GSuite. * Availability to work ...

Circle

Customer Care Advisor

San Francisco, CA · On-site +1

$29.50 - $41/hr

Serve as a trusted advisor with an open, caring and approachable style of working * Establish ... Experience/familiarity with using Salesforce, Slack, Apple MacOS and GSuite. * Availability to work ...

Circle

Customer Care Advisor

Austin, IN · On-site +1

$29.50 - $41/hr

Serve as a trusted advisor with an open, caring and approachable style of working * Establish ... Experience/familiarity with using Salesforce, Slack, Apple MacOS and GSuite. * Availability to work ...

Circle

$29.50 - $41/hr

Serve as a trusted advisor with an open, caring and approachable style of working * Establish ... Experience/familiarity with using Salesforce, Slack, Apple MacOS and GSuite. * Availability to work ...

Circle

Customer Care Advisor

Chicago, IL · On-site +1

$29.50 - $41/hr

Serve as a trusted advisor with an open, caring and approachable style of working * Establish ... Experience/familiarity with using Salesforce, Slack, Apple MacOS and GSuite. * Availability to work ...

Circle

$29.50 - $41/hr

Serve as a trusted advisor with an open, caring and approachable style of working * Establish ... Experience/familiarity with using Salesforce, Slack, Apple MacOS and GSuite. * Availability to work ...

Circle

Customer Care Advisor

Washington, DC · On-site +1

$29.50 - $41/hr

Serve as a trusted advisor with an open, caring and approachable style of working * Establish ... Experience/familiarity with using Salesforce, Slack, Apple MacOS and GSuite. * Availability to work ...

Circle

Customer Care Advisor

Salt Lake City, UT · On-site +1

$29.50 - $41/hr

Serve as a trusted advisor with an open, caring and approachable style of working * Establish ... Experience/familiarity with using Salesforce, Slack, Apple MacOS and GSuite. * Availability to work ...

Circle

Customer Care Advisor

Seattle, WA · On-site +1

$29.50 - $41/hr

Serve as a trusted advisor with an open, caring and approachable style of working * Establish ... Experience/familiarity with using Salesforce, Slack, Apple MacOS and GSuite. * Availability to work ...

Circle

Customer Care Advisor

Boston, IN · On-site +1

$29.50 - $41/hr

Serve as a trusted advisor with an open, caring and approachable style of working * Establish ... Experience/familiarity with using Salesforce, Slack, Apple MacOS and GSuite. * Availability to work ...

Circle

Customer Care Advisor

San Diego, CA · On-site +1

$29.50 - $41/hr

Serve as a trusted advisor with an open, caring and approachable style of working * Establish ... Experience/familiarity with using Salesforce, Slack, Apple MacOS and GSuite. * Availability to work ...

Circle

Customer Care Advisor

Los Angeles, CA · On-site +1

$29.50 - $41/hr

Serve as a trusted advisor with an open, caring and approachable style of working * Establish ... Experience/familiarity with using Salesforce, Slack, Apple MacOS and GSuite. * Availability to work ...

Circle

Customer Care Advisor

Charlotte, NC · On-site +1

$29.50 - $41/hr

Serve as a trusted advisor with an open, caring and approachable style of working * Establish ... Experience/familiarity with using Salesforce, Slack, Apple MacOS and GSuite. * Availability to work ...

Circle

Customer Care Advisor

Miami, IN · On-site +1

$29.50 - $41/hr

Serve as a trusted advisor with an open, caring and approachable style of working * Establish ... Experience/familiarity with using Salesforce, Slack, Apple MacOS and GSuite. * Availability to work ...

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All JobsApple Care Advisor Jobs

Apple Care Advisor information

See salary details

$12

$25

$45

How much do apple care advisor jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for apple care advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are some of the common challenges Apple Care Advisors face when assisting customers, and how are these typically addressed?

Apple Care Advisors often encounter challenges such as troubleshooting complex technical issues over the phone and managing customer expectations during high-stress situations. Advisors are trained to use empathy, active listening, and detailed product knowledge to guide customers through resolution steps. They have access to robust internal resources and escalation support for unique or advanced issues. Ongoing training and a collaborative team environment help advisors stay updated and supported in handling a wide range of customer concerns.

What is an Apple Care Advisor?

An Apple Care Advisor is a customer service professional who assists Apple customers with technical support and troubleshooting for Apple products and services. They answer questions, resolve issues, and guide users through solutions over the phone, chat, or email. Advisors are trained to handle a wide range of inquiries, from basic product setup to more complex technical problems. Their goal is to ensure a positive customer experience and help users get the most out of their Apple devices.

What are the key skills and qualifications needed to thrive as an Apple Care Advisor, and why are they important?

To thrive as an Apple Care Advisor, you need strong customer service skills, technical troubleshooting abilities, and familiarity with Apple products, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) systems, remote diagnostic tools, and Apple’s internal support platforms is typically expected. Exceptional communication, patience, and problem-solving skills help advisors build rapport and resolve customer issues effectively. These skills are crucial for delivering high-quality support, ensuring customer satisfaction, and maintaining Apple’s reputation for service excellence.

What is the difference between Apple Care Advisor vs Apple Retail Specialist?

AspectApple Care AdvisorApple Retail Specialist
Required CredentialsCustomer service experience, technical knowledge, Apple product familiarityCustomer service skills, Apple product knowledge, sales experience
Work EnvironmentCall centers, remote or in-store supportApple retail stores, in-person customer interactions
Employer & Industry UsageApple Inc., support and service industryApple Inc., retail sales and customer experience

Apple Care Advisors primarily focus on providing technical support and customer service via calls or online, while Apple Retail Specialists work directly with customers in stores, assisting with sales and product information. Both roles require strong customer service skills and Apple product knowledge but differ mainly in work setting and daily responsibilities.

More about Apple Care Advisor jobs

What cities are hiring for Apple Care Advisor jobs?

Cities with the most Apple Care Advisor job openings:

What states have the most Apple Care Advisor jobs?

States with the most job openings for Apple Care Advisor jobs include:

What job categories do people searching Apple Care Advisor jobs look for?

The top searched job categories for Apple Care Advisor jobs are:

Apple Care Advisor jobs near you
Infographic showing various Apple Care Advisor job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 21% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Guest Care Advisor

J.CON Salon Spa

Saint Petersburg, FL • On-site

$13 - $16/hr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 13 days ago

Job description

Guest Care Advisor

J.Con Salon & Spa is currently seeking a Guest Care Advisor who is passionate about providing world-class service. The Guest Care Advisor is a champion of J.Con's mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned):

Responsibilities:

  • Must be able to effectively communicate to guests in an attentive, friendly, and courteous manner while providing "world-class" service.
  • Maintain an accurate and up-to-date point-of-sale ("POS") program at all times. This includes all facets of the appointment book and the register.
  • Handles cash and credit card transactions
  • Meet Retail Weekly/Monthly Sales Goals
  • Responsible for accurate check in/check out salon guests.
  • Utilize proper phone etiquette when answering phones.
  • Provide excellent customer service by educating guests on products while ensuring an excellent experience from beginning to end.
  • Promote and represent J.Con in a professional and enthusiastic manner

Benefits:

  • Health, Dental, Accident, Life, Vision
  • Paid Time Off
  • Employee Discounted Services and much more!

Job Types: Full-time, Part-time

Pay: $13.00 - $16.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Saturday
  • Night shift
  • Weekend availability

Supplemental Pay:

  • Retail Bonus pay

Shifts:

  • Morning (Required)
  • Mid-Day (Required)
  • Evening (Required)

Working Days:

  • Monday (Required)
  • Tuesday (Required)
  • Wednesday (Required)
  • Thursday (Required)
  • Friday (Required)
  • Saturday (Required)
  • Sundays (CLOSED)

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • Achievement-oriented -- enjoys taking on challenges, even if they might fail
  • High stress tolerance -- thrives in a high-pressure environment

This Job Is:

  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • Open to applicants who do not have a college diploma

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees are eligible

Work Remotely:

  • No

Requirements:

  • 2-3+ years of fast-paced, hospitality or retail/salon experience
  • Proficient with technology is a must (e.g., POS system and Apple devices)
  • Experience on salon booking software preferred
  • Commitment to excellence and high standards
  • Ability to maintain excellent telephone and professional customer service skills
  • Sales required
  • Ability to work a flexible, full-time schedule to include days, evenings, weekends, and holidays.

Physical Demands:

  • Ability to stand for long periods of time.

Apply