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Apple Advisor information

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$12

$25

$45

How much do apple advisor jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for apple advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is an Apple Advisor?

An Apple Advisor is a customer service professional who provides support and assistance to Apple customers. They help users with questions about Apple products and services, troubleshoot technical issues, and guide customers through setup and repairs. Apple Advisors work via phone, chat, or email and are trained to deliver high-quality support while ensuring customer satisfaction. They may also assist with product recommendations and basic troubleshooting steps to resolve common problems. This role is essential in maintaining Apple's reputation for excellent customer service.

What does a typical day look like for an Apple Advisor, and how do they collaborate with other teams?

As an Apple Advisor, your day typically involves assisting customers via phone, chat, or email, addressing technical issues, product inquiries, and troubleshooting needs. You’ll work independently but also collaborate closely with teammates and escalate complex cases to specialized support teams. Advisors often participate in regular training sessions to stay updated on new Apple products and services. This role emphasizes strong communication skills and teamwork to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive as an Apple Advisor, and why are they important?

To thrive as an Apple Advisor, you need strong product knowledge, problem-solving abilities, and excellent customer service skills, typically supported by a high school diploma or equivalent. Familiarity with Apple’s internal systems, CRM software, and online troubleshooting tools is important for assisting customers efficiently. Outstanding communication, patience, and adaptability help you build rapport with diverse customers and resolve issues effectively. These skills ensure customers receive accurate support and a positive brand experience, which are essential for customer satisfaction and loyalty.

What is the difference between Apple Advisor vs Apple Specialist?

AspectApple AdvisorApple Specialist
Required CredentialsCustomer service experience, Apple product knowledgeProduct knowledge, sales skills, Apple product familiarity
Work EnvironmentRetail stores, customer support centersRetail stores, sales floors
Employer & Industry UsageApple retail stores, authorized service providersApple retail stores, authorized resellers
Common Search & Comparison IntentCustomer support, troubleshooting, product infoSales, product demonstrations, upselling

Apple Advisors primarily focus on customer support, troubleshooting, and providing product information, often working in customer service roles. Apple Specialists concentrate on sales, product demonstrations, and upselling in retail environments. While both roles require product knowledge and experience with Apple products, Advisors emphasize support and service, whereas Specialists focus on sales and customer engagement.

What does an Apple Advisor do?

An Apple Advisor provides customer support and technical assistance for Apple products and services, helping customers troubleshoot issues, answer product questions, and guide them through device setup and usage. They often work in retail stores or call centers, using product knowledge and communication skills to ensure customer satisfaction.
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Apple Advisor jobs near you
Infographic showing various Apple Advisor job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Automotive Service Advisor

Apple Chrysler Dodge Jeep Ram

Shakopee, MN • On-site

$42K - $145K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Automotive Service Advisor

Company: Apple Autos (Top Minnesota Workplace)

Compensation: $42,000 -  $145,000.00 

Are you looking for a company that Supports You and Your Family, Encourages You to Make a Difference, and helps you Champion Your Lifelong Journey? Then you need to look at Apple Autos.

Apple Autos is a 6-brand, 7 location automotive company founded on belief that people come before profit. Our Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime.

Apple Autos is seeking a knowledgeable and customer-oriented Service Advisor to join our team. As Service Advisor, you will be the primary point of contact for customers who require automotive maintenance and repair services. Your role will involve assessing customer needs, recommending appropriate services, and ensuring a seamless service experience. Excellent communication skills, automotive expertise, and a passion for delivering exceptional customer service are essential for this position. Our dealership has been rated a Top Minnesota Workplace in the Star Tribune for the last 5 years, and we’re looking to add a passionate problem-solver to our winning team and help us continue a legacy of excellence.

What You’ll Do

  • Greet customers and provide a warm and welcoming environment in the service area.
  • Conduct thorough consultations with customers to understand their automotive concerns and service requirements.
  • Explain recommended services and repairs to customers, providing detailed explanations of the work to be done, associated costs, and timelines.
  • Generate accurate service estimates and invoices, ensuring transparency and clarity for customers.
  • Keep customers informed about the status of their vehicles and any changes or delays that may arise during the service process.
  • Address customer inquiries, concerns, and complaints promptly and professionally, striving to exceed their expectations.
  • Maintain accurate records of customer interactions, service history, and vehicles information in the dealership’s DMS system.
  • Stay updated on automotive industry trends, new technologies, and service procedures to provide accurate and up-to-date information to customers.

What You’ll Bring

  • Previous experience as a Service Advisor or in a similar customer service role is preferred.
  • Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
  • Exceptional problem-solving and decision-making abilities.
  • Ability to multitask and prioritize work in a fast-paced environment.
  • Proficiency in using computer systems and software for record- keeping and communication purposes.
  • Customer-centric mindset with commitment to delivering exceptional service experiences.
  • Valid driver’s license

Benefits

  • Competitive Pay
  • Flexible Working Hours
  • Advancement Opportunities
  • Professional and Respectful Work Environment
  • Medical, Vision, Dental, Health Savings Account, Flexible Spending Account
  • Company Paid Life Insurance along with Voluntary Life and Disability
  • Health Club Reimbursement
  • New and Used Vehicle, Parts, and Service Discounts
  • Vacation, Holiday, Volunteer Time Off
  • 401k with a Company Matching Contribution
  • Employee Assistance programs

Why Work for Apple Autos

  • We strive to make a positive impact in our world, you will get the opportunity to give back.
  • Internal promotions, we offer our employees the opportunity to advance internally.
  • We encourage teamwork, positivity, and kindness.
  • Learning and development programs are available.
  • We empower our employees to do what is best for our customers, and other employees.
  • Continually giving back to our employees for all their hard work that does not go unnoticed.  We offer a variety of fun events to say thank you to our most important assets, our amazing employees.
  • Ranked Top workplaces in MN (2019.2020.2021,2022,2023,2024, & 2025)

 

EEO Statement:

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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