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Apple Advisor Jobs (NOW HIRING)

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Apple Advisor information

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$12

$25

$45

How much do apple advisor jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for apple advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

How much does Apple pay at Home Advisors?

Apple Advisors working as Home Advisors typically earn an hourly wage that ranges from $15 to $20, depending on experience and location. The role involves providing technical support and customer service, often requiring familiarity with Apple products and tools like AppleCare+.

Is it hard to get hired by Apple?

Getting hired as an Apple Advisor can be competitive due to high application volume and the company's emphasis on customer service skills, technical knowledge, and a positive attitude. Candidates typically undergo multiple interview rounds, including behavioral and technical assessments, and strong communication skills are essential.

What is an Apple Advisor?

An Apple Advisor is a customer service professional who provides support and assistance to Apple customers. They help users with questions about Apple products and services, troubleshoot technical issues, and guide customers through setup and repairs. Apple Advisors work via phone, chat, or email and are trained to deliver high-quality support while ensuring customer satisfaction. They may also assist with product recommendations and basic troubleshooting steps to resolve common problems. This role is essential in maintaining Apple's reputation for excellent customer service.

What does an Apple advisor do?

An Apple Advisor provides customer support and technical assistance for Apple products and services, often working in retail stores or call centers. They help customers troubleshoot issues, answer product questions, and promote Apple solutions, requiring good communication skills and product knowledge. The role may involve using Apple tools and systems to assist customers efficiently.

What does a typical day look like for an Apple Advisor, and how do they collaborate with other teams?

As an Apple Advisor, your day typically involves assisting customers via phone, chat, or email, addressing technical issues, product inquiries, and troubleshooting needs. You’ll work independently but also collaborate closely with teammates and escalate complex cases to specialized support teams. Advisors often participate in regular training sessions to stay updated on new Apple products and services. This role emphasizes strong communication skills and teamwork to ensure a seamless customer experience.

What is the difference between Apple Advisor vs Apple Specialist?

AspectApple AdvisorApple Specialist
Required CredentialsCustomer service experience, Apple product knowledgeProduct knowledge, sales skills, Apple product familiarity
Work EnvironmentRetail stores, customer support centersRetail stores, sales floors
Employer & Industry UsageApple retail stores, authorized service providersApple retail stores, authorized resellers
Common Search & Comparison IntentCustomer support, troubleshooting, product infoSales, product demonstrations, upselling

Apple Advisors primarily focus on customer support, troubleshooting, and providing product information, often working in customer service roles. Apple Specialists concentrate on sales, product demonstrations, and upselling in retail environments. While both roles require product knowledge and experience with Apple products, Advisors emphasize support and service, whereas Specialists focus on sales and customer engagement.

What are the key skills and qualifications needed to thrive as an Apple Advisor, and why are they important?

To thrive as an Apple Advisor, you need strong product knowledge, problem-solving abilities, and excellent customer service skills, typically supported by a high school diploma or equivalent. Familiarity with Apple’s internal systems, CRM software, and online troubleshooting tools is important for assisting customers efficiently. Outstanding communication, patience, and adaptability help you build rapport with diverse customers and resolve issues effectively. These skills ensure customers receive accurate support and a positive brand experience, which are essential for customer satisfaction and loyalty.

How much do Apple advisors get paid?

Apple Advisors typically earn an hourly wage that ranges from $15 to $20, depending on experience and location. They may also receive benefits such as employee discounts and performance-based bonuses, with schedules often including part-time or full-time shifts in a retail or support environment.
More about Apple Advisor jobs
What cities are hiring for Apple Advisor jobs? Cities with the most Apple Advisor job openings:
What are the most commonly searched types of Apple Advisor jobs? The most popular types of Apple Advisor jobs are:
What states have the most Apple Advisor jobs? States with the most job openings for Apple Advisor jobs include:
Infographic showing various Apple Advisor job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
Vulnerability Response Manager - Apple Information Security

Vulnerability Response Manager - Apple Information Security

Apple

Austin, TX

$212K - $319K/yr

Full-time

Medical, Dental, Retirement

Re-posted 14 days ago


Apple rating

8.1

Company rating: 8.1 out of 10

Based on 670 frontline employees who took The Breakroom Quiz

5th of 30 rated technology retailers


Job description

Apple Information Security is seeking an experienced security engineering manager to lead the Vulnerability Response team across the United States and EMEIA regions. Apple's external perimeter spans thousands of services relied upon by billions of users worldwide, and this team is responsible for continuously identifying, analyzing, and remediating vulnerabilities across that surface. You will combine hands-on technical leadership with people management, overseeing programs that include subcomponents of Apple's bug bounty program, proactive vulnerability discovery, WAF rule development, emerging threat response, and custom security
tooling.
You will play a critical role in protecting Apple's services and customers by ensuring timely and thorough response to security risks, fostering engineering excellence, and driving strategic initiatives that strengthen Apple's overall security posture. This role is both strategic and operational, requiring deep technical expertise, strong leadership, and the ability to manage a geographically distributed team operating in a continuous response environment.
Description
As a manager on the Vulnerability Response team, you will lead the day-to-day operations of security engineers across the US and EMEIA regions, as well as oversee resources providing around-the-clock support. You will set team priorities, drive execution across multiple concurrent programs, and ensure operational continuity for a function that requires uninterrupted coverage. This includes direct participation in on-call escalation rotations, hands-on technical contributions such as penetration testing, variant analysis, security tool development, and strategic planning to evolve the team's capabilities over time.
You will partner closely with teams across Apple to ensure coordinated and effective vulnerability response. You will represent the team in cross-functional forums, advocate for security improvements with engineering leadership, and contribute to the development of policies, processes, and tooling that scale the team's impact. You will also maintain the professional standards and reputation through oversight of researcher engagement,
vulnerability adjudication, and program communications.","responsibilities":"Team Leadership: Lead, mentor, and grow a geographically distributed team of security engineers across the US and EMEIA regions. Set goals, support professional development, and oversee resources providing around-the-clock Tier 1 support.
Vulnerability Response Operations: Own the team's continuous vulnerability response function, including on-call escalation, emerging threat and zero-day assessment, and coordination of rapid remediation efforts across Apple's external perimeter.
Vulnerability Discovery and Remediation: Drive proactive security assessment programs, including penetration testing, variant analysis, and large-scale scanning initiatives, to identify and remediate vulnerabilities before they are discovered or exploited by external parties.
Security Program Management: Manage the lifecycle of external researcher engagement, report validation, risk assessment, and remediation coordination.
Security Tooling and Automation: Guide the development and maintenance of custom security tools and automation that support vulnerability detection, analysis, and remediation tracking at scale, including the application of emerging technologies to increase operational efficiency.
Cross-Functional Collaboration: Serve as a trusted security advisor to engineering, product, and leadership teams, partnering across security and infrastructure organizations to align vulnerability response priorities with broader security objectives and drive adoption of security improvements.
Preferred Qualifications
Bachelor's degree in Computer Science, Information Security, or a related field, or equivalent professional experience.
Experience with cloud-native architectures, WAF technologies, and DNS security disciplines, with the ability to assess security implications across modern deployment and infrastructure environments.
Background in applying AI and machine learning techniques to security operations, including automated analysis, classification, or remediation workflows.
Relevant industry certifications such as CISSP, OSCP, OSCE, GPEN, or equivalent are helpful but not required.
Minimum Qualifications
8+ years of experience in information security, with demonstrated expertise in vulnerability management, web application penetration testing, and incident response for large-scale internet-facing services, including 3+ years of people management experience leading and developing teams of security engineers.
Strong technical proficiency in web application security, including hands-on experience identifying and remediating common vulnerability classes, and software development skills in one or more of Python, Go, or Bash.
Experience managing or contributing to a vulnerability disclosure or bug bounty program, including researcher engagement, vulnerability validation, and coordinated disclosure processes.
Experience with vulnerability scanning tools and methodologies at enterprise scale, including both commercial and open-source solutions.
Demonstrated ability to manage geographically distributed teams across multiple time zones, with willingness to participate in on-call rotations, including weekends, as part of a tiered escalation model.
Excellent written and verbal communication skills, with the ability to articulate complex security issues and risk to both technical and non-technical audiences.
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $212,600 and $319,800, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976