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Apple Advisor information

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$12

$25

$45

How much do apple advisor jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for apple advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is an Apple Advisor?

An Apple Advisor is a customer service professional who provides support and assistance to Apple customers. They help users with questions about Apple products and services, troubleshoot technical issues, and guide customers through setup and repairs. Apple Advisors work via phone, chat, or email and are trained to deliver high-quality support while ensuring customer satisfaction. They may also assist with product recommendations and basic troubleshooting steps to resolve common problems. This role is essential in maintaining Apple's reputation for excellent customer service.

What does a typical day look like for an Apple Advisor, and how do they collaborate with other teams?

As an Apple Advisor, your day typically involves assisting customers via phone, chat, or email, addressing technical issues, product inquiries, and troubleshooting needs. You’ll work independently but also collaborate closely with teammates and escalate complex cases to specialized support teams. Advisors often participate in regular training sessions to stay updated on new Apple products and services. This role emphasizes strong communication skills and teamwork to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive as an Apple Advisor, and why are they important?

To thrive as an Apple Advisor, you need strong product knowledge, problem-solving abilities, and excellent customer service skills, typically supported by a high school diploma or equivalent. Familiarity with Apple’s internal systems, CRM software, and online troubleshooting tools is important for assisting customers efficiently. Outstanding communication, patience, and adaptability help you build rapport with diverse customers and resolve issues effectively. These skills ensure customers receive accurate support and a positive brand experience, which are essential for customer satisfaction and loyalty.

What is the difference between Apple Advisor vs Apple Specialist?

AspectApple AdvisorApple Specialist
Required CredentialsCustomer service experience, Apple product knowledgeProduct knowledge, sales skills, Apple product familiarity
Work EnvironmentRetail stores, customer support centersRetail stores, sales floors
Employer & Industry UsageApple retail stores, authorized service providersApple retail stores, authorized resellers
Common Search & Comparison IntentCustomer support, troubleshooting, product infoSales, product demonstrations, upselling

Apple Advisors primarily focus on customer support, troubleshooting, and providing product information, often working in customer service roles. Apple Specialists concentrate on sales, product demonstrations, and upselling in retail environments. While both roles require product knowledge and experience with Apple products, Advisors emphasize support and service, whereas Specialists focus on sales and customer engagement.

What does an Apple Advisor do?

An Apple Advisor provides customer support and technical assistance for Apple products and services, helping customers troubleshoot issues, answer product questions, and guide them through device setup and usage. They often work in retail stores or call centers, using product knowledge and communication skills to ensure customer satisfaction.
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Apple Advisor jobs near you
Infographic showing various Apple Advisor job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Automotive Quick Lane Advisor

Apple Ford Shakopee

Shakopee, MN

$42K - $80K/yr

Full-time

Medical, Retirement, PTO

Re-posted 8 days ago

Job description

Automotive Quick Lube Advisor

Company: Apple Autos (Top Minnesota Workplace)

Compensation: $42,000.00-$80,000.00

Are you looking for a company that Supports You and Your Family, Encourages You to Make a Difference, and Helps Champion Your Lifelong Journey? Then you need to look at Apple Autos.

Apple Autos is an 6-brand, 7 location automotive company founded on the belief that people come before profit. Our Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime.

Apple Autos is seeking a highly-driven Automotive Quick Lube Advisor to join our team, no experience necessary. Our dealership has been rated a Top Minnesota Workplace in the Star Tribune for the last 5 years, and we’re looking to add a passionate problem-solver to our winning team and help us continue a legacy of excellence. Apple Autos believes in The Value of our people and The Value of ongoing improvement therefor we offer training programs, tuition reimbursement, and career growth and development opportunities. 

What You’ll Do

  • Greet customers, obtain customer and vehicle data.
  • Determine nature of desired service and/or complaint.  Consult vehicle file.  Promote the sales of labor, parts, and accessories without losing sight of the fact that you are a quick lane advisor to the customer.
  • Write clear and precise repair instructions on the repair order for the technician.
  • Provide estimate for labor and parts.  If cost of service cannot be established during reception, leave open and contact customer for approval.
  • Establish method of payment when writing up the repair order with the customer, also time promised.  Obtain customer’s signature on RO.
  • Utilizes Quick Lane processes and policies to ensure customer satisfaction and efficient and effective service operations.                 
  • Responsible for other duties assigned and/or required by business needs.                    

Qualifications:                  

  • Previous light duty repair and maintenance preferred, but not required.                        
  • Valid driver’s license and ability to pass preemployment drug test and background check.    
  • Professional attitude and appearance.                           
  • Basic computer skills.
  • Ability to handle pressure.  

Benefits

  • Company Paid Pension
  • Able To Contribute to 401K and Roth Plan
  • Full Union Healthcare Package
  • Paid Training
  • Vacation And Esst
  • New and Used Vehicle, Parts, and Service Discounts

Why Work for Apple Autos

  • We strive to make a positive impact in our world, you will get the opportunity to give back.
  • Internal promotions, we offer our employees the opportunity to internally advance. 
  • We encourage teamwork, positivity, and kindness.
  • Learning and development programs are available.
  • We empower our employees to do what is best for our customers, and other employees
  • Continually giving back to our employees for all of their hard work that does not go unnoticed.  We offer a variety of fun events to say thank you to our most important assets, our amazing employees.
  • Ranked Top workplaces in MN (2020,2021,2022)

EEO Statement:

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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