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Apex Call Center Jobs (NOW HIRING)

Apex Systems

Call Center Representative

Lincoln, RI

$15 - $18.75/hr

Company Description Apex Systems LLC, a division of On Assignment, is an IT staffing and services ... Provide call center based technical support to store locations, vendors and staff. Serve as first ...

F.H. Furr

Sales Call Center Supervisor

Manassas, VA · On-site

$55K - $80K/yr

Apex Service Partners isn't just a company; it's a network of industry-leading brands built on a ... If you're a seasoned leader ready to make an impact in a fast-paced call center environment, this ...

F.H. Furr

Sales Call Center Supervisor

Manassas, VA

$80K/yr

Apex Service Partners isn't just a company; it's a network of industry-leading brands built on a ... If you're a seasoned leader ready to make an impact in a fast-paced call center environment, this ...

F.H. Furr

Sales Call Center Supervisor

Manassas, VA

$55K - $80K/yr

Apex Service Partners isn't just a company; it's a network of industry-leading brands built on a ... If you're a seasoned leader ready to make an impact in a fast-paced call center environment, this ...

Apex Systems

Call Center Representative

Urbandale, IA · On-site

$15.25 - $19/hr

Company Description Apex Systems LLC, a division of On Assignment, is an IT staffing and services ... Enters all information related to the call for tracking and reporting purposes. Develops ...

Apex Systems

Call Center Representative

Urbandale, IA · On-site

$15.25 - $19/hr

Company Description Apex Systems LLC, a division of On Assignment, is an IT staffing and services ... Enters all information related to the call for tracking and reporting purposes. Develops ...

Enova International

Be Seen First

Call Center Sales Representative (Remote)

Salt Lake City, UT · Remote

$17/hr

Experience in a call center setting is preferred * Proficient in phone communication and verbal ... K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and ...

Enova International

Be Seen First

Call Center Sales Representative (Remote)

Chicago, IL · Remote

$17/hr

Experience in a call center setting is preferred * Proficient in phone communication and verbal ... K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and ...

Apex Systems

Pharmacy Tech in Training

Scottsdale, AZ

$17.75 - $21.50/hr

Company Description Apex Systems LLC, a division of On Assignment, is an IT staffing and services ... Recent in & outbound call center experience, even more important than Pharm Tech experience. OTHER ...

Apex Systems

Pharmacy Technician

Scottsdale, AZ · On-site

$17.75 - $21.50/hr

Apex also offers recruitment solutions for other select professional skills and workforce needs This position is in a fast-paced CALL CENTER work environment. Position Summary: Serves as the initial ...

Apex Systems

Mid Product Manager

Ocoee, FL · On-site +1

$100K - $115K/yr

Act as the primary PM/PO for call-center-based applications used to book stays and manage ... Apex uses a virtual recruiter as part of the application process. Click for more details. If you ...

Apex Systems

Pharmacy Technician

San Antonio, TX · On-site

$15.75 - $19.25/hr

Company Description Apex Systems LLC, a division of On Assignment, is an IT staffing and services ... This is a call center environment and a good, clear telephone voice is required. On a scale of 1 to ...

Apex Systems

Pharmacy Technician

San Antonio, TX · On-site

$15.75 - $19.25/hr

Company Description Apex Systems LLC, a division of On Assignment, is an IT staffing and services ... call center experience a PLUS; preferably in healthcare, social services, or a similar service ...

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Apex Call Center information

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How much do apex call center jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for apex call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some typical challenges faced by agents working at Apex Call Center, and how can they be managed?

Agents at Apex Call Center often encounter challenges such as handling high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, it's important to practice effective time management, maintain a calm demeanor under pressure, and utilize the training and support resources provided by the company. Regular team meetings and feedback sessions also help agents share strategies and stay motivated. Building strong communication skills and resilience can make a significant difference in day-to-day success.

What are the key skills and qualifications needed to thrive as a Call Center Representative at Apex Call Center, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is essential. Patience, active listening, and resilience are crucial soft skills for managing customer concerns and maintaining professionalism under pressure. These skills ensure effective customer service, high satisfaction rates, and efficient resolution of issues in a fast-paced environment.

What is an Apex Call Center?

An Apex Call Center is a company or facility that handles inbound and outbound customer communications on behalf of client organizations. These centers typically provide services such as customer support, technical assistance, telemarketing, and order processing, often using phone, email, chat, or social media channels. Apex Call Centers may serve a variety of industries and are known for offering scalable solutions to manage large volumes of customer interactions efficiently. Their goal is to enhance customer satisfaction while ensuring clients’ business needs are met.
Infographic showing various Apex Call Center job openings in the United States as of June 2026, with employment types broken down into 10% Locum Tenens, 10% As Needed, 5% Full Time, 65% Part Time, and 10% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
APEX - Call Center Agent / Inside Sales

APEX - Call Center Agent / Inside Sales

Great Day Improvements: A Family of Brands

Bedford Heights, OH • On-site

$17/hr

Full-time

Posted 6 days ago

Great Day Improvements rating

6.2

Company rating: 6.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

33rd of 47 rated home improvement suppliers and fitters

Job description

Overview
APEX - Call Center Agent / Inside Sales (Full-Time Call Center)
At APEX, we are seeking a Call Center Agent to join our inside sales and customer experience team. In this role, you will manage inbound and outbound calls from customers across the U.S., supporting our portfolio of home improvement products and brands.
We are looking for a customer-focused, driven individual who thrives in a fast-paced, performance-oriented environment and is capable of achieving both sales and service goals. This position is ideal for someone with proven call center experience who is eager to develop their skills and make a meaningful contribution to a collaborative team.
What We Offer
  • Competitive base pay + performance-based incentives.
  • Comprehensive paid training to build product and sales expertise.
  • Opportunities for career growth within the Great Day Improvements family of brands.
  • A supportive, collaborative work culture that values customer experience and performance.

Schedule / Shifts Available:
  • Monday - Friday:
    • 1:30 PM - 9:30 PM
  • Rotating Saturday Schedule:
    • 8:00 AM - 4:30 PM
    • 10:00 AM - 6:30 PM
    • 12:30 PM - 9:00 PM

Pay Rate - $17.00 per hour
Location: Bedford Heights, OH (On-site)
Responsibilities
  • Handle inbound and outbound customer calls, providing product information, scheduling consultations, and ensuring a positive experience.
  • Promote any and all of our products and services, identifying opportunities for upselling and cross-selling where appropriate.
  • Achieve individual sales and customer experience performance targets, contributing to overall team success.
  • Accurately update and maintain customer records within our CRM platforms to ensure timely follow-up and documentation.
  • Assist with customer concerns, using effective problem-solving techniques and escalating when necessary.
  • Collaborate with internal teams to coordinate scheduling and ensure smooth service delivery across multiple product lines.
  • Develop product knowledge across all of our brand offerings to confidently answer questions and provide tailored recommendations.
  • Work flexible shifts, including evenings and weekends, based on business needs.

Qualifications
  • 1-2 years of call center or customer service experience, preferably in the home improvement or related industry.
  • Basic to intermediate proficiency with CRM systems (experience with i360 Lightning is a plus).
  • Strong verbal and written communication skills, with the ability to quickly build rapport and deliver solutions.
  • Comfortable working toward sales goals in a performance-driven environment.
  • Good organizational skills, with the ability to multi-task and manage time effectively.
  • Dependable and punctual, with a strong commitment to delivering an excellent customer experience.

**Seeking people with in Home Improvement Call Center - Inside Sales - Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care - Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist**
GDI is an Equal Employment Opportunity Employer
#INDGDICCA

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