1

Apex Call Center Jobs (NOW HIRING)

Sr. Salesforce Developer

Saint Louis, MO · On-site +1

$119K - $145K/yr

Develop Agentforce capabilities for intelligent automation and call center support. * Integrate ... Apex and LWC * MuleSoft Preferred Qualifications * Experience with Experience Cloud and Marketing ...

Service Desk Coordinator

Pensacola, FL · Hybrid

$20 - $26.25/hr

Prior call center or customer support experience is a plus * 3+ years of Tier 1 support experience ... Apex uses a virtual recruiter as part of the application process. Click for more details. If you ...

New

... Center. The focus is on maintaining reliable voice services while improving call routing, IVR ... When you join Everforth Apex, you become part of a team that values innovation, collaboration, and ...

Platform supports collections workflows including call center operations, hardship programs ... When you join Everforth Apex, you become part of a team that values innovation, collaboration, and ...

Clinical Service Desk Analyst I

Peoria, AZ · On-site +1

$27 - $29/hr

The Analyst will answer, log, and resolve customer issues via a centralized, remote call center ... Apex uses a virtual recruiter as part of the application process. Click for more details. If you ...

Sr. Product/ Program Manager

San Antonio, TX

$115K - $151K/yr

... center environments. Technical understanding of: * Voice technologies (IVR, call routing, call ... Apex will consider qualified applicants with criminal histories in a manner consistent with the ...

next page

Showing results 1-20

Apex Call Center information

See salary details

$10

$17

$25

How much do apex call center jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for apex call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some typical challenges faced by agents working at Apex Call Center, and how can they be managed?

Agents at Apex Call Center often encounter challenges such as handling high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, it's important to practice effective time management, maintain a calm demeanor under pressure, and utilize the training and support resources provided by the company. Regular team meetings and feedback sessions also help agents share strategies and stay motivated. Building strong communication skills and resilience can make a significant difference in day-to-day success.

What are the key skills and qualifications needed to thrive as a Call Center Representative at Apex Call Center, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is essential. Patience, active listening, and resilience are crucial soft skills for managing customer concerns and maintaining professionalism under pressure. These skills ensure effective customer service, high satisfaction rates, and efficient resolution of issues in a fast-paced environment.

What is an Apex Call Center?

An Apex Call Center is a company or facility that handles inbound and outbound customer communications on behalf of client organizations. These centers typically provide services such as customer support, technical assistance, telemarketing, and order processing, often using phone, email, chat, or social media channels. Apex Call Centers may serve a variety of industries and are known for offering scalable solutions to manage large volumes of customer interactions efficiently. Their goal is to enhance customer satisfaction while ensuring clients’ business needs are met.
Infographic showing various Apex Call Center job openings in the United States as of June 2026, with employment types broken down into 10% Locum Tenens, 10% As Needed, 5% Full Time, 65% Part Time, and 10% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Battle Captain Trainer

Battle Captain Trainer

Apex Systems

Fort George G Meade, MD

$60 - $70/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago


Job description

Job#: 3037936
Job Description:
- Battle Captain Trainer (Curriculum Developer)
  • 100% on site in Fort Meade, MD

**W2 ONLY- NO C2C OR PERSONAL LLCs**
Apex Systems has an immediate need for a Battle Captain Trainer for a large government client of ours!! Please see the role overview below and apply here if interested!
For immediate consideration please email your most up to date resume to Trevor Jones at
**Requirements**:
  • Active Secret clearance
  • Active IAT level 2 or IAT level 3 certification (or be willing to obtain within 90 days of starting)
  • 5+ years of experience creating curriculums/teaching curriculums virtually or in person
  • Experience with Cybersecurity technology or Cybersecurity curriculums would be a plus

Title: Battle Captain Trainer
Location(s): 100% on site in Fort Mead, MD
Duration: 6 months contract to hire
Pay rate on contract: $60 - 70 per hour contingent upon experience
Salary upon conversion: $130,000 - $150,000
Job Description:
The Battle Captain's Trainer is the training expert for members of the Watch and must be able to work independently with minimum or no guidance.
Primary Responsibilities
Support all aspects of Watch training capabilities, tasks, and options, from required development to transition into operations.
Establish a community of interest between cyber-Watch security trainers and both industry and government requirements.
Analyze the training curriculum, performance objectives, training plans, certification standards, exercise objectives, and evaluation standards to project future performance objectives and assist with the development of training materials to support Watch Training objectives that will ensure Watch Officers possess the necessary skills required to accomplish the mission.
Support the development of the new innovations scope and objectives, high level requirements development, and conduct training requirements and achievement of CERT completion and recommended technology acquisition planning support to enable next generation technology investments.
Elicit inputs for the planning process from cyberspace operations elements (to include assessments) throughout the program community to assure inputs are representative of the community's full scope.
Support the continuous performance improvement and standardization efforts based on future capability needs, alternate approaches, flexible applications, and adversary modifications.
Maintain maintenance of training databases to ensure accuracy and timelines of records.
Assist in the tracking and reporting of Agency-level training requirements for the Watch workforce.
#cleared
#clearance
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Candidates must be able to obtain and/or maintain a Department of Defense --Secret clearance as a condition and continuation of employment*
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.