Apartment Secret Shopper Jobs (NOW HIRING)

The Collier Companies is seeking a Part-time Leasing Specialist!

This is an on-site role, reporting from one of The Collier Companies’ community offices in Gainesville, which offers beautiful natural areas, a temperate climate, and tremendous educational, cultural, and commercial opportunities. Gainesville was recently ranked as one of the top 10 places to live in the United States.

As a Part-Time Leasing Specialist, you are the first person a prospect or resident meets when they come home. For you it’s not just a job, it’s a passion and you understand that for our residents, it’s not just an apartment, it’s their home. Our Leasing Specialists love interacting with all types of people and strive to create unique experiences. If this sounds like a fit for you, we'd love to review your application for our open Leasing Specialist role. 

Perks – The Good Stuff:

• The Collier Companies 401k match is 100% of your contribution up to 10% of your gross income after one year of employment or 1,000 hours worked.
• Stylish TCC logo attire provided
• Career growth opportunities
• Industry education opportunities

Rewards – Because We Value Your Hard Work:

• Monthly customer service awards
• Secret shopper bonuses
• Financial & PTO rewards for Team Member Referrals

Your Day to Day:

• Provide exceptional and consistent customer service to our residents & prospects
• Lease apartment homes by creating relationships and showcasing the benefits of living at a The Collier Companies community
• Always be closing – over the phone, through email, and in person. You are the subject expert on the product, the property, and the local neighborhood
• Generate leads by conducting effective follow up on the phone & through email
• Create & implement promotional programs, including creative online advertising, direct marketing, social media outreach, and resident events
• Contribute to the desired occupancy levels by renewing current resident leases
• Maintain accurate resident files
• Weekends required, as needed

Your Skills – Show Us What You Got:

• Creating a positive, memorable experience for residents and prospects
• Showing model apartment homes
• Creating rapport and fostering relationships with residents/prospects
• Leading sales call
• Processing applications and closing sales
• Other administrative responsibilities as needed
• Maintaining exceptional customer service and addressing concerns as needed
• Schedule will include night and weekend hours

New team member will work approximately 20-25 hours/week, including some evenings and weekends.
An incredible opportunity for an individual excited to learn and grow with a great organization! 

Our Culture – How We’re Different:

The Collier Companies is a fast-growing company that fosters a professional attitude and a strong team spirit. We are committed to training our teams well, honoring their achievements, and promoting from within. Our team is highly focused on both personal and professional growth, building a strong relationship with our residents, and creating an environment that each of our residents can call home.

• At The Collier Companies, we recognize TEAM MEMBERS for being the foundation of our success which aligns with our internal mission statement PROUDLY SUPPORTING OUR TEAM MEMBERS IN BECOMING THEIR BEST SELVES.
• Our external mission is PROUDLY MAKING YOUR HOME THE HEART OF OUR BUSINESS.
• We are good STEWARDS to each other, believe in collaboration and support one another to achieve our missions.
• We PRIDE ourselves on working and growing with the principles taught in “The 7 Habits of Highly Effective People”, written by Stephen Covey.
• The Collier Companies Team Members are committed to CANI (Constant & Never-Ending Improvement) & to utilizing our I&R (Initiative & Resourcefulness) to find solutions that are BOTH E&E (Efficient & Effective) that we implement via IIT (I Intend To ____)
• We are committed to ONGOING LEARNING – At The Collier Companies & sponsor book clubs, training, and mentorship to support the professional and personal growth of our team.
• We also have our internal learning program called Collier College that is based on the structure and teachings from the Nathan Collier Master of Science in Real Estate program at the University of Florida.
• GROWTH – We have a goal to double in size within the coming decade! Our team members have a FIRE IN THE BELLY and hold the torch with a BURNING SENSE OF URGENCY!
• We bring STABILITY into the marketplace and to our residents with a LONG-TERM HOLD strategy. This benefits our human capital, finances, and customer experience.
• ROOTED – We are privately owned and have been in business since the 1970’s. We currently own and manage over 12,000 apartment homes and we’re pacing over 1,000 new apartment home construction starts each year.

At The Collier Companies, it is all about people. Our Residents depend on us to be observant, interested in their lives, and quick to respond to their needs. We enjoy working with them and with each other. Every day is different: rewarding, challenging, and fun. When someone lives in one of our communities, they are entrusting us with providing their Home, something fundamental to their emotional, spiritual, and physical well-being and we consider that both a wonderful Honor and a significant Duty that we are passionate about. We ask all that join us to commit to doing likewise.

PROUDLY MAKING YOUR HOME THE HEART OF OUR BUSINESS WHILE SUPPORTING TEAM MEMBERS TO BECOME THEIR BEST SELVES

Background checks are an employment requirement. Upon submission of your application, you will be invited to complete our candidate assessment.

These are required steps in the hiring process.

The Collier Companies is an Equal Opportunity Employer

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