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Apartment Complex Manager Jobs in Rochester, NY (NOW HIRING)

Part-time Groundsperson for an Apartment Complex, 32 hours per week, Monday-Friday 8AM-1PM - year-round position, not seasonal Maintains public and common areas of property in a clean, neat and ...

Maintenance Technician

Rochester, NY · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Apartment Maintenance Technician-Full Time Get to Know Ashley Management Corporation: Ashley ... Job Details: Full-time Maintenance Technician position available at a mid-sized apartment complex.

Maintenance Technician

Farmington, NY · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Apartment Maintenance Technician-Full Time Get to Know Ashley Management Corporation: Ashley ... Job Details: Full-time Maintenance Technician position available at a mid-sized apartment complex.

Apartment Complex Manager information

See Rochester, NY salary details

$9

$23

$37

How much do apartment complex manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for apartment complex manager in Rochester, NY is $23.79, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an apartment complex manager, and why are they important?

To thrive as an Apartment Complex Manager, you need strong property management knowledge, budgeting skills, and typically experience in real estate or facility management, often supported by a relevant certification like CAM (Certified Apartment Manager). Familiarity with property management software, maintenance tracking systems, and leasing platforms is essential. Exceptional communication, conflict resolution, and organizational abilities are crucial soft skills for building tenant relationships and handling daily operations. These skills ensure efficient property oversight, tenant satisfaction, and the financial success of the complex.

What does an apartment complex manager do?

An Apartment Complex Manager is responsible for overseeing the daily operations of residential apartment buildings. Their duties include managing tenant relations, handling leasing and rent collection, coordinating maintenance and repairs, ensuring the property complies with safety regulations, and supervising on-site staff. They also address resident concerns, enforce community rules, and work to keep occupancy rates high. In essence, they ensure the property runs smoothly and remains a desirable place to live.

What is the difference between Apartment Complex Manager vs Leasing Agent?

AspectApartment Complex ManagerLeasing Agent
CredentialsProperty management certification, leasing experienceReal estate license, leasing training
Work EnvironmentOversees entire property operationsFocuses on leasing and tenant screening
Employer & Industry UsageProperty management companies, apartment complexesReal estate agencies, leasing offices
Search & Comparison IntentManagement responsibilities, property oversightLeasing process, tenant acquisition

The Apartment Complex Manager oversees all aspects of property operations, including maintenance, staff, and tenant relations, while the Leasing Agent primarily handles tenant screening, showings, and lease signing. Both roles require knowledge of leasing processes, but the manager has broader responsibilities for the property's overall success.

How to be an apartment complex manager?

To become an apartment complex manager, you typically need experience in property management, strong organizational and communication skills, and knowledge of landlord-tenant laws. Many employers prefer candidates with a real estate license or certification, and the role often involves overseeing leasing, maintenance, and tenant relations while managing budgets and ensuring property compliance.

What are some common challenges faced by apartment complex managers, and how can they be addressed?

Apartment Complex Managers often encounter challenges such as handling tenant disputes, overseeing maintenance requests, and ensuring compliance with local regulations. Effective communication skills, strong organizational abilities, and a proactive approach to problem-solving are key to managing these issues successfully. Building a reliable network of contractors and staying updated on housing laws can also help managers resolve problems efficiently and maintain a positive living environment for residents.

What are popular job titles related to Apartment Complex Manager jobs in Rochester, NY?

For Apartment Complex Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Apartment Complex Manager jobs in Rochester, NY look for?

The top searched job categories for Apartment Complex Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Apartment Complex Manager jobs?

Cities near Rochester, NY with the most Apartment Complex Manager job openings:

Infographic showing various Apartment Complex Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $47,167 per year, or $22.7 per hour.

Apartment Maintenance Technician

Silver Tree Residential

Penfield, NY • On-site

$24 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Silver Tree Residential rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

31st of 202 rated real estate companies


Job description

Facilities Technician

                       

 

Silver Tree Residential, LLC is one of the fastest growing property management companies in the industry. We were formed in 2008 to operate a growing portfolio of multi-family and senior apartment communities. Our primary goal is to provide the best quality housing possible to our residents with safe, quiet, and amenity filled communities. Our exhaustive resident screening process is important to making each property successful, by aiming to improve the quality of our residents' living environment. Furthermore, we have been successful in achieving extremely high NSPIRE and MOR scores in all of our communities. It is through this firm commitment to excellence, that we at STR demonstrate a resounding record of success with our ever-growing portfolio of housing communities.

Silver Tree Residential is looking for a dependable, quality-focused Facilities Technician to join our progressively growing team. The Facilities Technician is responsible for the prompt and efficient performance of all tasks assigned by the Community Director and/or Facilities Director and for continuous self-improvement of skills and expertise. We are looking for a reliable team member who is willing to uphold our community to the highest standards. 

 

Responsibilities (include but are not limited to the following)

•          Observing the condition of the apartment complex including building(s), grounds, tenant units, and all other facilities. Perform the maintenance/ repair/ improvement of same as directed by the Community Director and/or Facilities Director.

•          Interior painting of resident units as part of the make-ready process, or as needed for special repairs.

•          Reporting to the Community Director and/or Facilities Director each morning, and as requested, for work assignments.

•          Advising the Community Director and/or Facilities Director of maintenance problems and of programs designed to solve them.

•          Satisfying service requests promptly (within twenty-four hours) and efficiently. If unusual circumstances make this impossible, the resident must be informed of the reasons for the delay.

•          Informing and making recommendations to the Community Director and/or Facilities Director of needed parts, supplies and equipment.

•          The Facilities Technician will maintain an inventory of frequently used parts and replacement items and will order to re-stock inventory on the first of each month in accordance with amounts and items approved by the Community Director and/or Facilities Director.

•          Meeting daily with the Community Director and/or Facilities Director and giving daily written reports of work completed, including all service requests and inspections sheets.

•          Leaving notices in resident apartments which state reasons for entrance and explanation of work performed.

•          Knowing current condition of all vacancies, and performing make-ready tasks in turnover units as directed.

•          Keeping a permanent record of the service requests received.

•          Observing the condition of any occupied apartment entered and reporting unusual circumstances to the Community Director and/or Facilities Director; for example, uncleanliness, size and number of pets, appearance of floors, appliances, walls, light fixtures, etc.

•          Overseeing the maintenance of exterior lighting, gutters, down-spouts, roof(s) and flashing, roadways, walks, laundry facilities, recreation areas, building(s) and grounds.

•          Knowing the location of all water, gas and power turnoffs, clean-out traps, fire hydrants, and fire extinguishers. Having available the telephone numbers of the police, ambulance service, fire department, power, gas and water companies.

•          Establishing and executing a regular preventive maintenance schedule for cleaning of furnaces and A/C coils, oiling motors and circulating pumps, exterior painting, changing of filters, replacing of light bulbs in public areas, the water heating equipment, boiler rooms and chiller equipment.

•          Stripping any discarded appliances or equipment of any usable parts.

•          Recording the serial numbers of appliances in each apartment.

•          Maintaining a clean, orderly, secure workshop.

•          Assuming on-call duty as assigned.

•          Attending all instructional classes conducted by the Community Director and/or Facilities Director.

•          Picking up any trash observed on the property while performing normal duties.

•          Policing of the property and dumpster areas morning, evening and on weekends.

•          Thinking and working safely.

•          Strictly observing company policy with regard to service requests, Budget Control sheets, and Purchase Order policies and procedures.

•          The Facilities Technician must maintain a valid driver's license, unless otherwise approved by management.

•          Maintaining a professional image and attitude in keeping with the objectives of STR and the residents’ welfare.

Ideal candidates will have a minimum of 3 years property maintenance experience. It is essential that the Facilities Technician report to work at his/her regularly scheduled work hours, and have the physical capability to walk all around the property (including stairs), lift heavy items, and otherwise perform a variety of physical tasks regularly and as needed.

  

 

To ensure STR gets the best candidates, we offer a competitive salary and benefits package.

For additional information, please visit us at:  www.st-residential.com.

 

Silver Tree Residential is an Equal Opportunity Employer and Drug-Free Workplace.

Company Description

Silver Tree Residential, LLC is one of the fastest growing property management companies in the industry. We were formed in 2008 to operate a growing portfolio of multi-family and senior apartment communities. Our primary goal is to provide the best quality housing possible to our residents with safe, quiet, and amenity-filled communities. Our exhaustive resident screening process is important to making each property successful, by aiming to improve the quality of our residents' living environment. Furthermore, we have been successful in achieving extremely high NSPIRE and MOR scores in all of our communities. It is through this firm commitment to excellence that we at STR demonstrate a resounding record of success with our ever-growing portfolio of housing communities


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