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Answering Service Jobs in Alaska (NOW HIRING)

ASRC

Administrative Specialist

Fairbanks, AK

$29/hr

Clear voice mail and answering service messages. * Prepare drivers' operational bags and documentation for Loomis transfer to accounting. * Document account changes, delivery issues, and customer ...

VCA Animal Hospitals

Client Service Representative

Eagle, AK · On-site

$16.50 - $22.50/hr

The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets ...

VCA Animal Hospitals

CSR

Anchorage, AK

$16.25 - $22.25/hr

Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick ...

VCA Animal Hospitals

CSR

Anchorage, AK · On-site

$16.25 - $22.25/hr

The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, • Scheduling and confirming ...

ForgeFit

Remote Customer Service Specialist

Anchorage, AK · On-site +1

$17.25 - $23/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ...

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All JobsAnswering Service JobsAnswering Service Jobs in Alaska

Answering Service information

See Alaska salary details

$13

$24

$42

How much do answering service jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for answering service in Alaska is $24.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $29.52 per hour, depending on experience, location, and employer.

What is an answering service?

An Answering Service job involves handling inbound calls on behalf of businesses, providing customer support, taking messages, scheduling appointments, and forwarding urgent calls. Agents ensure that no calls go unanswered, often working for medical offices, service providers, or corporate clients. This role requires strong communication skills, professionalism, and the ability to follow client-specific instructions.

What does an answering service do?

A typical day in an answering service involves answering incoming calls, taking messages, transferring calls to the appropriate contacts, and sometimes scheduling appointments or providing general information as instructed by clients. Team members often work in fast-paced environments, either in a call center or remotely, and are expected to follow scripts or guidelines tailored to each client. The role requires staying organized while handling a high volume of calls, multitasking between different software systems, and maintaining a calm and courteous demeanor at all times. Collaboration with supervisors and coworkers is common to resolve unique caller requests or issues and ensure a consistent, high-quality customer experience.

What are the key skills and qualifications needed to thrive in an answering service?

To thrive in an Answering Service role, strong verbal communication skills, active listening, and basic computer literacy are essential, with a high school diploma typically required. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is commonly beneficial. Exceptional patience, professionalism, and attention to detail help an individual excel in assisting callers efficiently. These skills are critical for ensuring that all inquiries are handled accurately and that clients and their customers receive prompt, courteous support.

What are the most commonly searched types of Answering Service jobs in Alaska?

The most popular types of Answering Service jobs in Alaska are:

What are popular job titles related to Answering Service jobs in Alaska?

For Answering Service jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Answering Service jobs in Alaska look for?

The top searched job categories for Answering Service jobs in Alaska are:

Answering Service jobs near you
Infographic showing various Answering Service job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $51,597 per year, or $24.8 per hour.

Dispatcher: Anchorage Animal Care and Control

Denali Universal Services

Anchorage, AK • On-site

$17.25 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Denali Universal Services rating

7.3

Company rating: 7.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

103rd of 256 rated facilities management

Job description

JOB SUMMARY
The Animal Control Dispatcher receives and triages requests for service and dispatches routine and emergency calls to Animal Control Officers (ACO) in the field. Maintains written and computer records of all requests for service. Provides information and resources to the public as appropriate.

40-hour work week, Full-time regular position.

REQUIRED QUALIFICATIONS
• High school diploma or equivalent
• Must be proficient with Microsoft Office programs
• One year of dispatching and/or frontline customer service experience
• Ability to firmly and calmly communicate in stressful situations
• Excellent communication and listening skills
• Ability to be efficient and productive in a fast-paced environment
• Must be able to work independently within a team structure
• Ability to handle confidential information in a secure, professional and discretionary manner

DESIRED QUALIFICATIONS
• Dispatching experience
• Prior code enforcement or paralegal experience
• Familiarity with two-way radio equipment, codes and languages

ESSENTIAL FUNCTIONS
• Operate communication equipment to receive and prioritize requests for service from the general public, following existing guidelines
• Determine officer availability and dispatch requests for service to Animal Control Officers (ACO) in the field
• Maintain communication with ACOs in the field to ensure safety
• Receive and record information from the public in a concise and courteous manner
• Receive calls from an answering service via facsimile or email and transfer them to the computer and standard forms
• Maintain a written dispatch log of all requests for service received
• Maintain a supply of all forms used in dispatch
• Be knowledgeable of animal control ordinances in order to educate the public
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company’s customer service policies
• Mail letters and informational pamphlets to animal owners advising them of complaints and possible code violations
• Multi-task by receiving phone calls, entering data on computer, and talking to ACO’s on the radio
• Be willing and able to work all shifts and schedules; changes to schedule may occur with short notice
• Collaborate with the management team to stay updated on new products, services, and policies

WORKING ENVIRONMENT
The majority of the work is performed in a professional office setting with a wide variety of people in differing functions, personalities and abilities. The work requires interaction with the public in sometimes emotional, and occasionally hostile, situations.
• Generally, work is performed in an indoor setting; however, may be exposed to heat/cold during support of outside activities.
• While performing this job, the employee may be exposed to animals of varying temperaments, strong odors, cleaning chemicals and a noisy environment.
• Wears protective clothing and/or Personal Protective Equipment required by the work environment or governmental regulations

Benefits

  • Medical, Dental, & Vision insurance
  • Paid Time Off
  • Life insurance
  • 401(k) Retirement Plan
  • Short-term disability insurance
  • Employee Assistance Program (EAP)

EQUAL OPPORTUNITY EMPLOYER

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