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Answering Service Rep Jobs in Mobile, AL (NOW HIRING)

Hyundai of Mobile

BDC Service Representative

Mobile, AL · On-site

$12.25 - $16.50/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... answering questions, and ensuring they have a great experience from start to finish.

Hyundai of Mobile

BDC Service Representative

Mobile, AL · On-site

$12.25 - $16.50/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... answering questions, and ensuring they have a great experience from start to finish.

Hyundai of Mobile

BDC Service Representative

Mobile, AL · On-site

$12.25 - $16.50/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... answering questions, and ensuring they have a great experience from start to finish.

Hyundai of Mobile

BDC Service Representative

Mobile, AL · On-site

$15 - $19.75/hr

BDC Service Representative We are a leading automotive dealership committed to providing an ... answering questions, and ensuring they have a great experience from start to finish.

NVA

Customer Service Representative

Daphne, AL · On-site

$14 - $19/hr

Answers phone calls, which may involve answering questions, screening for service needs, and ... from an identified NVA representative for recruiting-related communication • All job ...

NVA

Customer Service Representative

Daphne, AL · On-site

$14 - $19/hr

Answers phone calls, which may involve answering questions, screening for service needs, and ... from an identified NVA representative for recruiting-related communication • All job ...

Infirmary Health

Customer Service Representative

Mobile, AL · On-site

$16 - $21.50/hr

Performs a variety of customer-oriented activities including greeting and directing visitors, answering phones and acting as liaison for physicians, clinical staff and patient families. Minimum ...

LBA Hospitality

Guest Service Representative

Mobile, AL · On-site

$11.25 - $13.75/hr

Provides excellent guest service in an efficient, courteous professional manner; follow LBA ... Phone etiquette and answering procedures * Area shopping, dining, entertainment and travel ...

LBA Hospitality

Guest Service Representative

Mobile, AL · On-site

$11.25 - $13.75/hr

Provides excellent guest service in an efficient, courteous professional manner; follow LBA ... Phone etiquette and answering procedures * Area shopping, dining, entertainment and travel ...

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How much do answering service rep jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for answering service rep in Mobile, AL is $22.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $27.21 per hour, depending on experience, location, and employer.

What is an answering service rep?

An Answering Service Representative is a professional who manages incoming calls on behalf of businesses or organizations. Their primary duties include answering phone calls, taking messages, transferring calls, and providing basic information to callers. These representatives often work in call centers or remotely, assisting companies that need 24/7 customer support or want to ensure no call goes unanswered. They play a crucial role in maintaining a professional image for businesses and ensuring effective communication with clients or customers.

How do answering service reps manage high call volumes while maintaining quality customer interactions?

Answering Service Reps often handle large numbers of calls, especially during peak hours or emergencies. To manage this, they utilize call management software, follow structured scripts, and prioritize calls based on urgency. Maintaining professionalism, active listening, and clear communication are essential to ensure every caller feels valued, even under time pressure. Team collaboration and regular training also play key roles in maintaining service quality and efficiency.

What are the key skills and qualifications needed to thrive as an answering service rep?

To thrive as an Answering Service Representative, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call center software, and customer relationship management (CRM) tools is typically required. Outstanding organization, patience, and professionalism help you handle high call volumes and build positive customer interactions. These skills ensure accurate message delivery, client satisfaction, and efficient service in a fast-paced environment.

What is the average pay for answering service representatives?

Answering service representatives typically earn an average hourly wage of around $12 to $16, with annual salaries ranging from approximately $25,000 to $33,000. Pay can vary based on experience, location, and whether the role is full-time or part-time, often requiring good communication skills and familiarity with call center software.

What are popular job titles related to Answering Service Rep jobs in Mobile, AL?

For Answering Service Rep jobs in Mobile, AL, the most frequently searched job titles are:

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The top searched job categories for Answering Service Rep jobs in Mobile, AL are:

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Answering Service Rep jobs near you

Client Service Representative

Gulf Shores, AL • On-site

VCA Animal Hospitals

6.2

Company rating: 6.2 out of 10

Based on 660 frontline employees who took The Breakroom Quiz

27th of 52 rated veterinary

People enjoy working here

Recommended by students

Respectful managers

Learn more about VCA Animal Hospitalsexternal

$13.50 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Client Service Representative
We are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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