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Answering Service Rep Jobs in Jackson, MS (NOW HIRING)

Domino's Franchise

Customer Service Rep

Canton, MS · On-site

$13.50 - $18.50/hr

Customer Service Rep We're excited to welcome a Customer Service Rep to join our dynamic team in Canton, United States! As the face of our company, you'll play a crucial role in ensuring customer ...

dbi

Alterations Customer Service Representative

Jackson, MS · On-site

$14 - $19/hr

The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for ...

Sharecare

Lead Customer Service Rep

Jackson, MS · On-site

Serving as a resource and assisting the team of Customer Service Representatives (CSR's) with ... answering inbound calls, assisting with outbound campaigns.?? * Ability to work flexible hours and ...

Lincare Holdings, Inc.

Customer Service Rep

Flowood, MS · On-site

$13.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician ...

Lincare

Customer Service Rep

Flowood, MS

$13.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This employee communicates with customers for the purposes of answering questions, resolving problems, determiningongoing and additional product/service needs, and supporting compliance to physician ...

Lincare Holdings

Customer Service Rep

Flowood, MS · On-site

$13.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to ...

Wesco

Customer Service Representative (On Site)

Pearl, MS · On-site

$13.75 - $18.75/hr

As a Representative - Customer Service, you will respond to customer inquiries by telephone and ... Support customer base by answering questions, concerns, account inquiries as well as handling ...

Wesco

Customer Service Representative (On Site)

Pearl, MS · On-site

$13.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Representative - Customer Service, you will respond to customer inquiries by telephone and ... Support customer base by answering questions, concerns, account inquiries as well as handling ...

Home Depot

Store Support

Jackson, MS · On-site

$13 - $16.25/hr

Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.

Home Depot

Store Support

Madison, MS

$12.25 - $15.25/hr

Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.

Home Depot

Store Support

Brandon, MS · On-site

$14.50 - $18/hr

Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.

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Answering Service Rep information

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How much do answering service rep jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for answering service rep in Jackson, MS is $20.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $23.89 per hour, depending on experience, location, and employer.

What is an answering service rep?

An Answering Service Representative is a professional who manages incoming calls on behalf of businesses or organizations. Their primary duties include answering phone calls, taking messages, transferring calls, and providing basic information to callers. These representatives often work in call centers or remotely, assisting companies that need 24/7 customer support or want to ensure no call goes unanswered. They play a crucial role in maintaining a professional image for businesses and ensuring effective communication with clients or customers.

How do answering service reps manage high call volumes while maintaining quality customer interactions?

Answering Service Reps often handle large numbers of calls, especially during peak hours or emergencies. To manage this, they utilize call management software, follow structured scripts, and prioritize calls based on urgency. Maintaining professionalism, active listening, and clear communication are essential to ensure every caller feels valued, even under time pressure. Team collaboration and regular training also play key roles in maintaining service quality and efficiency.

What are the key skills and qualifications needed to thrive as an answering service rep?

To thrive as an Answering Service Representative, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call center software, and customer relationship management (CRM) tools is typically required. Outstanding organization, patience, and professionalism help you handle high call volumes and build positive customer interactions. These skills ensure accurate message delivery, client satisfaction, and efficient service in a fast-paced environment.

What is the average pay for answering service representatives?

Answering service representatives typically earn an average hourly wage of around $12 to $16, with annual salaries ranging from approximately $25,000 to $33,000. Pay can vary based on experience, location, and whether the role is full-time or part-time, often requiring good communication skills and familiarity with call center software.

What are popular job titles related to Answering Service Rep jobs in Jackson, MS?

For Answering Service Rep jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Answering Service Rep jobs in Jackson, MS look for?

The top searched job categories for Answering Service Rep jobs in Jackson, MS are:

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Answering Service Rep jobs near you

Customer Service Representative (CSR)

TCL Financial & Tax Services

Jackson, MS • On-site

$24K - $31K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

One of the most important people on our Team is the Customer Service Representative (CSR). Some might even refer to this individual as an Administrative Assistant or a Receptionist. Nevertheless, in my opinion, they are basically, "The CEO of First Impression" within a company. When interviewing for this position for any of our four locations, I am very meticulous in the selection of this very valuable Team Member. The CSR position requires an individual to be courteous, polite, and well-mannered at all times, regardless of the situation. They must also possess the ability to be detail-oriented and excellent at multi-tasking.

Job duties include, but are not limited to:

  • Answering Telephones
  • Assisting Team Members
  • Data Entry
  • Drafting Documents
  • Filing Client's Folders
  • Greeting Clients
  • Scheduling Appointments
  • Serving Clients Amenities

Tim C. Lee, CEO & Founder

Company Description

TCL Financial & Tax Services offers a wide range of services to help individuals and businesses reach their financial goals. Our Team consists of dedicated and highly trained advisors, counselors, and professionals who are devoted to give insightful, reliable, and up-to-date advice to each client. Many tax preparation companies are only open during the peak tax season months of January through April 15th, but we are committed to our current and future clients and is open year-round just in case they need us. We also specialize in more than just tax preparation. Currently, our company offers over a dozen financial services to the public. We have been in business for over 20 years, have four locations, and have earned an A+ Rating with the Better Business Bureau. Our ultimate goal is to become the leader in the industry when it pertains to financial and tax preparation services for individuals and businesses nationwide. At TCL Financial & Tax Services, Client Satisfaction is Always a Top Priority!