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Answering Phones Jobs (NOW HIRING)

Crossroads Plumbing

Be Seen First

Customer Service Representative / Dispatcher

Hiram, GA · On-site

$800 - $1.0K/wk

Good customer service, answering phones, booking customers, checking emails, and keeping the schedule organized.

Crossroads Plumbing

Be Seen First

Customer Service Representative / Dispatcher

Hiram, GA · On-site

$800 - $1.0K/wk

Good customer service, answering phones, booking customers, checking emails, and keeping the schedule organized.

Genesis Health Clubs

Opening Front Desk Part Time

Lincoln, NE · On-site

$12.25 - $15.75/hr

Answering phones and checking Members in. We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating ...

Crossroads Plumbing

Be Seen First

Customer Service Representative / Dispatcher

Hiram, GA · On-site

$800 - $1.0K/wk

Good customer service, answering phones, booking customers, checking emails, and keeping the schedule organized.

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Answering Phones information

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$9

$17

$24

How much do answering phones jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for answering phones in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What does answering phones involve?

An answering phones job typically involves receiving incoming calls, directing them to the appropriate person or department, taking messages, and providing basic information to callers. The role requires clear communication skills, a polite and professional attitude, and the ability to handle multiple calls efficiently. Additional duties may include scheduling appointments, recording call details, and sometimes performing basic administrative tasks. This position is essential in ensuring smooth communication between customers and the organization.

What are the key skills and qualifications needed to thrive as a phone answering specialist, and why are they important?

To thrive as a Phone Answering Specialist, you need excellent verbal communication, active listening skills, and a basic educational background such as a high school diploma. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is often required. Professionalism, patience, and the ability to remain calm under pressure are standout soft skills in this role. These qualities ensure efficient call handling, positive caller interactions, and effective problem resolution, which are vital for maintaining high customer satisfaction.

What are some common challenges faced when answering phones in a professional setting, and how can they be effectively managed?

One common challenge in answering phones professionally is handling high call volumes while maintaining a friendly and helpful demeanor. Additionally, you may encounter difficult or upset callers, which requires patience and strong communication skills. Effective time management and the ability to multitask are key, as you may need to route calls, take messages, and provide information simultaneously. Training, clear protocols, and support from your team can help you manage these challenges successfully.

What is the difference between Answering Phones vs Customer Service Representative?

AspectAnswering PhonesCustomer Service Representative
Primary RoleHandling incoming calls, providing basic informationAssisting customers with inquiries, complaints, and support
Work EnvironmentCall centers, reception areasRetail, office settings, call centers
Required SkillsCommunication, listening, basic computer skillsProblem-solving, communication, product knowledge
CertificationsNone typically requiredCustomer service training often preferred

While both roles involve communication with customers, Answering Phones primarily focuses on managing incoming calls and providing basic information, whereas Customer Service Representatives handle a broader range of customer interactions, including resolving issues and offering support. The roles often overlap but differ in scope and responsibilities.

What is the job called when you answer phones?

The job of answering phones is typically called a receptionist, customer service representative, or call center agent. These roles involve handling incoming calls, providing information, and directing callers to appropriate departments, often requiring good communication skills and familiarity with phone systems. The position may require basic computer skills and a professional demeanor.
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Answering Phones jobs near you
Infographic showing various Answering Phones job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Customer Service Rep(02740) - 403 E North Ave

Lombard, IL • On-site

Domino's Pizza
Food and Beverage Stores • 10K+ employees
Learn more about Domino's Pizzaexternal

$15.75 - $21.50/hr

Full-time

Re-posted 26 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,947 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

Job Description

Answering Phones, Assisting Carry Out Customers, Product Preperations, Pizza Making, Cleaning, etc....

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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