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Answering Phones Jobs (NOW HIRING)

Arpeggio

Host/Phones

Ambler, PA · On-site

$12 - $15/hr

You will also be trained on answering phones and take out as well as hosting. TAKE OUT IS A TIPPED POSITION! You must have a positive personality and interact well with guests and staff alike. A ...

Arpeggio

Host/Phones

Ambler, PA · On-site

$12 - $15/hr

You will also be trained on answering phones and take out as well as hosting. TAKE OUT IS A TIPPED POSITION! You must have a positive personality and interact well with guests and staff alike. A ...

Arpeggio

Host/Phones

Ambler, PA · On-site

$12 - $15/hr

You will also be trained on answering phones and take out as well as hosting. TAKE OUT IS A TIPPED POSITION! You must have a positive personality and interact well with guests and staff alike. A ...

Great Cloak

Front Desk Receptionist

Sarasota, FL · On-site

$14 - $17.75/hr

Need assistance with handling answering phones for new customers and USPS representative inquiries. Duties include but are not limited to the following: - Answering phones - Answering questions from ...

New Life Heart Care

Medical Assistant

Winter Park, FL · On-site

$16.75 - $21.50/hr

Responsibilities: greeting patients, taking vital signs, preparing exam rooms, assisting providers during examination, managing medical records, prepping charts, answering phones, performing relevant ...

Kidtherapy

Bilingual Pediatric Office Assistant

Austin, TX · On-site

$16.25 - $20.75/hr

This position is one in which you will be responsible for cleaning, decorating, organizing, volunteer management, translating, answering phones, scheduling clients, and watching for safety issues at ...

987 Pizza Inc

Pizza Insider

Saint Augustine, FL · On-site

$12 - $14/hr

Daily duties would include food prep, answering phones, taking orders, making pizzas, general cleaning of the store, ect. Nightly duties would include answering phones and taking customer orders ...

987 Pizza Inc

Pizza Insider

Saint Augustine, FL · On-site

$12 - $14/hr

Daily duties would include food prep, answering phones, taking orders, making pizzas, general cleaning of the store, ect. Nightly duties would include answering phones and taking customer orders ...

Goucher

Provide clerical and administrative support to the department, including greeting students and visitors; answering phones; scheduling advising appointments; and handling all mailings related to ...

Mulch Solutions LLC

Retail Front Desk Associate

Concord, NC · On-site

$13 - $16.75/hr

The ideal candidate will be proficient in various tasks, including answering phones, payment processing, utilizing spreadsheets, computer skills, email marketing, social media posting, and creating ...

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Answering Phones information

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How much do answering phones jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for answering phones in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What does answering phones involve?

An answering phones job typically involves receiving incoming calls, directing them to the appropriate person or department, taking messages, and providing basic information to callers. The role requires clear communication skills, a polite and professional attitude, and the ability to handle multiple calls efficiently. Additional duties may include scheduling appointments, recording call details, and sometimes performing basic administrative tasks. This position is essential in ensuring smooth communication between customers and the organization.

What are the key skills and qualifications needed to thrive as a phone answering specialist, and why are they important?

To thrive as a Phone Answering Specialist, you need excellent verbal communication, active listening skills, and a basic educational background such as a high school diploma. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is often required. Professionalism, patience, and the ability to remain calm under pressure are standout soft skills in this role. These qualities ensure efficient call handling, positive caller interactions, and effective problem resolution, which are vital for maintaining high customer satisfaction.

What are some common challenges faced when answering phones in a professional setting, and how can they be effectively managed?

One common challenge in answering phones professionally is handling high call volumes while maintaining a friendly and helpful demeanor. Additionally, you may encounter difficult or upset callers, which requires patience and strong communication skills. Effective time management and the ability to multitask are key, as you may need to route calls, take messages, and provide information simultaneously. Training, clear protocols, and support from your team can help you manage these challenges successfully.

What is the difference between Answering Phones vs Customer Service Representative?

AspectAnswering PhonesCustomer Service Representative
Primary RoleHandling incoming calls, providing basic informationAssisting customers with inquiries, complaints, and support
Work EnvironmentCall centers, reception areasRetail, office settings, call centers
Required SkillsCommunication, listening, basic computer skillsProblem-solving, communication, product knowledge
CertificationsNone typically requiredCustomer service training often preferred

While both roles involve communication with customers, Answering Phones primarily focuses on managing incoming calls and providing basic information, whereas Customer Service Representatives handle a broader range of customer interactions, including resolving issues and offering support. The roles often overlap but differ in scope and responsibilities.

What is the job called when you answer phones?

The job of answering phones is typically called a receptionist, customer service representative, or call center agent. These roles involve handling incoming calls, providing information, and directing callers to appropriate departments, often requiring good communication skills and familiarity with phone systems. The position may require basic computer skills and a professional demeanor.
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Answering Phones jobs near you
Infographic showing various Answering Phones job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Answering phones at Animal House Shelter!

Huntley, IL • On-site

Animal House Shelter Inc
Non-Profits • 11 - 50 employees
Learn more about Animal House Shelter Incexternal

$15 - $18/hr

Other

Re-posted 4 days ago

Job description

We need help with answering phone calls and taking down messages any day of the week and any time between 6am-7pm

You can fill out the volunteer application here: https://www.animalhouseshelter.com/volunteer-application/

Apply