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Answer Jobs in Atlanta, GA (NOW HIRING)

KINGDOMCONNECT

Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

General Purpose Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. Main Job Tasks and ...

ProCo

Senior Patient Intake Specialist

Marietta, GA · On-site

$16 - $21.50/hr

Answer inbound calls, web inquiries, and referrals - primarily auto accident and PI patients. * Convert contacts into scheduled appointments through empathetic, consultative conversation. * Route ...

Verida Inc

Dispatcher

Villa Rica, GA · On-site

Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL FUNCTIONS:

Verida Inc

Dispatcher

Villa Rica, GA · On-site

Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL FUNCTIONS:

Verida Inc

After-Hours Dispatcher

Villa Rica, GA · On-site

Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL FUNCTIONS:

Verida Inc

After-Hours Dispatcher

Villa Rica, GA · On-site

Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL FUNCTIONS:

SCI Shared Resources LLC

Receptionist

Snellville, GA · On-site

$13.50 - $18/hr

Answers, screens, and routes incoming phone calls plus other general office support duties. JOB RESPONSIBILITIES * Greets guests and visitors, offering assistance when entering the building

Verida Inc

Dispatcher - WI

Villa Rica, GA · On-site

Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL FUNCTIONS:

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Showing results 21-40

All JobsAnswer JobsAnswer Jobs in Atlanta, GA

Answer information

See Atlanta, GA salary details

$9

$16

$23

How much do answer jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for answer in Atlanta, GA is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.51 per hour, depending on experience, location, and employer.

What is an answer?

'Answer' jobs typically refer to positions where employees are responsible for responding to customer inquiries, providing information, or offering support, often through phone, email, or online chat. These roles are common in customer service, help desks, and technical support centers. Employees in these positions need strong communication skills, problem-solving abilities, and a good understanding of the company’s products or services. The goal is to assist customers efficiently and ensure a positive experience. Training is usually provided to help new hires become familiar with common questions and company protocols.

What are the key skills and qualifications needed to thrive as an answer?

I'm sorry, but 'Answer' is not a recognized real-world professional occupation, so I cannot provide a response for this job title.

How does an answering service representative typically collaborate with team members and other departments?

As an Answering Service Representative, you’ll frequently collaborate with other representatives, supervisors, and sometimes clients to ensure clear communication and consistent service quality. Team members often share updates about call protocols, urgent messages, or changes in client instructions through digital platforms or regular briefings. Close coordination with supervisors and technical support is common when troubleshooting issues or escalating urgent matters, making teamwork and adaptability key aspects of the job.

What are the most commonly searched types of Answer jobs in Atlanta, GA?

The most popular types of Answer jobs in Atlanta, GA are:

What are popular job titles related to Answer jobs in Atlanta, GA?

For Answer jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Answer jobs in Atlanta, GA look for?

The top searched job categories for Answer jobs in Atlanta, GA are:

Answer jobs near you
Infographic showing various Answer job openings in Atlanta, GA as of August 2026, with employment types broken down into 50% Full Time, 47% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,597 per year, or $16.6 per hour.

GA Technical Business Analyst

Trioptus

Atlanta, GA • On-site

Contractor

Re-posted 17 days ago

Job description

Job Title: Technical Business Analyst

Location: Atlanta, GA (Local Candidates Only)

Work Arrangement: Hybrid

Contract Length: 6 months, with possible extension

Start Date: 04/06/2026 End Date: 09/30/2026

Interview Type: Web Cam or In-Person

Local Candidates Only!!

Job Description

Under general supervision, the Technical Business Analyst analyzes customer business needs and plays a key role in the planning, design, testing, and implementation of new or enhanced systems. Serving as the subject matter expert (SME) for Salesforce Lightning Experience and Salesforce Marketing Cloud, this role supports operational teams by providing deep troubleshooting, user enablement, and scalable system enhancement.

The analyst will integrate advanced analytical and technical capabilities to ensure optimal performance of client’s Salesforce ecosystem while supporting ongoing UAT, documentation, and user adoption initiatives. This includes working closely with functional users—both technical and non-technical—to ensure seamless communication between business and IT teams.

This role demands strong documentation practices, advanced system architecture knowledge, strong analytical skills, and the ability to manage multiple competing priorities simultaneously.

Scope of Work

The Technical Business Analyst will:

  • Act as the primary Salesforce/Marketing Cloud SME and troubleshooting resource.
  • Support and optimize system functionality, integrations, automation, and data workflows.
  • Facilitate effective communication between technical teams and functional departments.
  • Lead UAT cycles and support adoption and enablement for internal business users.
  • Document processes, enhancements, and functional requirements to maintain operational excellence.
  • Partner with internal teams such as Marketing, Advising, and Digital Communications to translate needs into Salesforce/Marketing Cloud solutions.

Key Responsibilities

Job Duty 1:

Provide ongoing user support for Salesforce, including investigation, troubleshooting, and resolution of complex issues.

Job Duty 2:

Enhance reporting capabilities by creating advanced Salesforce reports and dashboards using custom report types, cross-filters, and optimized data structures.

Job Duty 3:

Build, optimize, and integrate advanced Marketing Cloud features, including:

  • Cloud Pages
  • Data capture workflows
  • Audience segmentation
  • Automation Studio and Journey Builder enhancements

Job Duty 4:

Collaborate with cross-functional teams (Marketing, Advising, Digital Communications) to convert business requirements into scalable Salesforce and Marketing Cloud solutions.

Job Duty 5:

Ensure data quality and integrity across Salesforce and Marketing Cloud, diagnosing and resolving segmentation, list management, and automation behavior issues.

Job Duty 6:

Document business processes, system configurations, enhancements, and best practices to support continuous improvement and knowledge transfer.

Technical Systems & Tools

Candidates must have strong experience with:

  • Salesforce CRM (Lightning Experience)
  • Salesforce Marketing Cloud
  • IT Business Management tools
  • Miro
  • Microsoft 365 Suite

Minimum Qualifications

  • Salesforce Certified Business Analyst
  • Salesforce Certified Administrator
  • Demonstrated Salesforce Trailhead experience and ranking

Preferred Qualifications

  • Salesforce Platform App Builder Certification
  • Salesforce Marketing Cloud Email Specialist Certification
  • Experience in needs analysis and requirements elicitation across technical and non-technical teams
  • Strong problem‑solving skills and curiosity-driven technical mindset
  • Experience with project management tasks including:
    • Requirements gathering and documentation
    • Process flows and diagramming
    • Wireframing
  • Practical understanding of Salesforce technical capabilities including:
    • AppExchange solutions
    • Data management
    • Reporting and dashboards
    • CRM integration concepts

#TechnicalBusinessAnalyst #SalesforceJobs #MarketingCloud #SalesforceAdmin #AtlantaJobs #HybridWork #UAT #BusinessAnalysis

Required qualifications

  • Location (Required): Are you currently located in Atlanta, GA or able to reliably commute for a hybrid schedule? (Yes/No)

    Ideal Answer: Yes

  • How many years of hands-on Salesforce Administration (Lightning) experience do you have?

    Ideal Answer: Minimum: 5

  • How many years working with Salesforce Reporting/Dashboards (including custom report types & cross-filters) do you have?

    Ideal Answer: Minimum: 5

  • How many years of Salesforce Marketing Cloud experience (e.g., Journey Builder, Automation Studio, Cloud Pages) do you have?

    Ideal Answer: Minimum: 6

  • How many years of experience with UAT (test planning, execution, defect triage, sign-off) do you have?

    Ideal Answer: Minimum: 5

  • How many years of experience in requirements elicitation & documentation (user stories, acceptance criteria, process flows) do you have?

    Ideal Answer: Minimum: 5

  • How many years of experience ensuring data quality and troubleshooting integrations/segmentations across Salesforce/Marketing Cloud do you have?

    Ideal Answer: Minimum: 5

  • Which Salesforce certifications do you currently hold? (Certified Business Analyst, Administrator, Platform App Builder, MC Email Specialist)

    Ideal Answer: Yes

  • How many years of experience with Miro (process maps, wireframes, journey maps) do you have?

    Ideal Answer: Minimum: 3