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Answer Force Jobs in Wheaton, IL (NOW HIRING)

Q

Guest Services Agent - Part Time

Saint Charles, IL · On-site

$18/hr

Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force ... Answer guest inquiries about services, facilities and hours of operation in a timely manner.

Floor & Decor Holdings, Inc.

Cashier

Chicago, IL · On-site

$17.15 - $20.75/hr

Answer the telephone according to the company guidelines. * Stock, tag and display merchandise as ... Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force ...

HyVee

Night Stocker

Sycamore, IL · On-site

$15 - $18.75/hr

Answers the telephone promptly when called upon and provides friendly helpful service to customers ... Must be able to physically perform very heavy work, exerting in excess of 100 pounds of force ...

Floor & Decor Holdings, Inc.

Cashier

Chicago, IL · On-site

$16.70 - $20.40/hr

Answer the telephone according to the company guidelines. * Stock, tag and display merchandise as ... Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force ...

Floor & Décor

Cashier

Chicago, IL

$16.70 - $20.40/hr

Answer the telephone according to the company guidelines. * Stock, tag and display merchandise as ... Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force ...

Floor & Décor

Customer Service Associate

Tinley Park, IL · On-site

$15.10 - $20.40/hr

Answer the telephone according to the company guidelines. * Stock, tag and display merchandise as ... Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force ...

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Showing results 21-40

All JobsAnswer Force JobsAnswer Force Jobs in Wheaton, IL

Answer Force information

See Wheaton, IL salary details

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How much do answer force jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for answer force in Wheaton, IL is $16.72, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.61 per hour, depending on experience, location, and employer.

What is an Answer Force?

An Answer Force representative is a professional who handles inbound and outbound communications on behalf of businesses, typically through phone, chat, or email. They provide customer service, answer inquiries, take messages, and may schedule appointments or provide support depending on the client's needs. Answer Force is a company that offers 24/7 virtual receptionist and call answering services, allowing businesses to ensure they never miss important calls or messages. Representatives are trained to represent businesses professionally and courteously, acting as an extension of the client's team.

What are the key skills and qualifications needed to thrive as an Answer Force?

To thrive as an Answering Service Operator, you need excellent verbal communication skills, a high school diploma or equivalent, and the ability to manage multiple phone lines efficiently. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically required. Strong listening skills, patience, problem-solving abilities, and professionalism help operators provide outstanding customer experiences. These skills and qualities are crucial for ensuring accurate message delivery, client satisfaction, and effective handling of high call volumes.

How does an Answer Force team member typically collaborate with other departments to resolve customer issues efficiently?

As an Answer Force team member, you’ll often coordinate with other departments such as technical support, billing, or sales to efficiently resolve customer inquiries. Communication is primarily handled through internal messaging platforms and ticketing systems, ensuring that customer concerns are escalated to the right experts when necessary. This collaborative approach not only helps in resolving issues more quickly but also provides valuable insights into recurring problems, allowing for continuous improvement of services. Being proactive and clear in your communications with colleagues is essential for maintaining a high standard of customer care.

What is the difference between Answer Force vs Customer Service Representative?

AspectAnswer ForceCustomer Service Representative
CredentialsTypically requires communication skills, basic computer knowledge, and sometimes industry-specific trainingRequires communication skills, customer service training, and sometimes a high school diploma or equivalent
Work EnvironmentCall centers, remote or on-site customer support settingsCall centers, retail, or office environments
Industry UsageUsed across various industries for customer support and call handlingCommonly employed in retail, telecom, and service industries

Answer Force and Customer Service Representative roles both focus on customer communication, but Answer Force often emphasizes handling inbound calls and support in call centers, while Customer Service Representatives may work in diverse settings including retail and face-to-face interactions. Both roles require strong communication skills and customer service training, but Answer Force positions may involve more specialized call handling tasks.

What are popular job titles related to Answer Force jobs in Wheaton, IL?

For Answer Force jobs in Wheaton, IL, the most frequently searched job titles are:

What cities near Wheaton, IL are hiring for Answer Force jobs?

Cities near Wheaton, IL with the most Answer Force job openings:

Answer Force jobs near you
Infographic showing various Answer Force job openings in Wheaton, IL as of August 2026, with employment types broken down into 69% Full Time, 27% Part Time, and 4% Temporary. Highlights an 100% In-person job distribution, with an average salary of $34,771 per year, or $16.7 per hour.

Guest Services Agent - Part Time

Q

Saint Charles, IL • On-site

$18/hr

Part-time

Retirement, PTO

Re-posted yesterday

Job description

Q Center is looking for a Part Time Guest Services Agent to join our team!
Job Summary
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay and at checkout. This position will work with other service teams to maintain a customer-focused environment that allows our guests to have the most positive experience at Q Center.
The schedule for this position varies, and will include days, afternoons, and evenings throughout the week and weekend.
Starting rate for this position is $18.00/hour.
Benefits
  • Paid time off
  • 401(K) with employer match
  • Employee Meals

Education & Experience
  • High School diploma or equivalent and/or experience in a related field required.
  • Proficient in Microsoft Office applications to include Word, Excel and Power Point required.
  • Experience using Multi-Functional Printer preferred.
  • Customer service experience required.
  • Strong communication skills both written and verbal.

Physical Requirements
  • Flexible and long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.

Fundamental Requirements
  • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow employees.
  • Greet and welcome all guests approaching the Front Desk in accordance with Q Center standards.
  • Understand proper operation of the Call Center operation and ensure that all standards are met.
  • Answer guest inquiries about services, facilities and hours of operation in a timely manner.
  • Ensure following of correct process of package delivery, mail and messages to guest rooms as well as meeting rooms.
  • Perform and complete Front Desk assigned duties; cross train in other areas of the front office as needed.
  • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
  • Follow all cash handling and credit policies; collect payment and make changes for guests.
  • Be aware of all rates, packages and special activities as listed in specific document of each category.
  • Be familiar with all in-house groups; most notably VIP guests and their needs.
  • Be aware of closed out and restricted dates.
  • Obtain all necessary information when creating a room reservation by understanding the guidelines given for each specific scenario.
  • Be familiar with hospitality terminology.
  • Have knowledge of emergency procedures and assist as needed.
  • Handle check-ins and checkouts in a friendly, efficient and courteous manner.
  • Use proper two-way radio etiquette at all times when communicating with other employees.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Balance and prepare individual paperwork for closing of shift according to Q Center standards.
  • Maintain a clean work area.
  • Assist guests with safe deposit boxes.
  • Ensure overall guest satisfaction and safety is achieved.

The Q Center:
Q Center is more than a conference center - it's an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure - food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn't just for business meetings and conferences - our multi-talented team and event space makes us one of the Midwest's premier special event venues!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.
EEO is the Law Supplement Notice Pay Transparency
If you require a reasonable accommodation to complete an application, please email your request to careers@qcenter.com and provide the job title to which you are applying.

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