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Answer Force Jobs in Wheaton, IL (NOW HIRING)

New Life Metros

Inside Sales

Bedford Park, IL

$55K - $65K/yr

Leverage sales force automation tools to identify opportunities within accounts. * Communicating opportunities and challenges to management. * Customer Service * Advise customers and answer questions ...

US Trailer

Inside Sales Representative

Chicago, IL

$55K - $65K/yr

Leverage sales force automation tools to identify opportunities within accounts.  * Communicating opportunities and challenges to management.  * Customer Service * Advise customers and answer ...

US Trailer

Inside Sales Representative

Chicago, IL · On-site

$55K - $65K/yr

Leverage sales force automation tools to identify opportunities within accounts. * Communicating opportunities and challenges to management. * Customer Service * Advise customers and answer questions ...

New Life Metros

Inside Sales

Bedford Park, IL

$55K - $65K/yr

Leverage sales force automation tools to identify opportunities within accounts.  * Communicating opportunities and challenges to management.  * Customer Service * Advise customers and answer ...

New Life Metros

Inside Sales

Chicago, IL · On-site

$55K - $65K/yr

Leverage sales force automation tools to identify opportunities within accounts.  * Communicating opportunities and challenges to management.  * Customer Service * Advise customers and answer ...

New Life Metros

Inside Sales

Bedford Park, IL

$55K - $65K/yr

Leverage sales force automation tools to identify opportunities within accounts. * Communicating opportunities and challenges to management. * Customer Service * Advise customers and answer questions ...

US Trailer

Inside Sales Representative

Chicago, IL · On-site

$55K - $65K/yr

Leverage sales force automation tools to identify opportunities within accounts. * Communicating opportunities and challenges to management. * Customer Service * Advise customers and answer questions ...

Dohrn

FT Field Support Representative

Northlake, IL

$18.50/hr

Monday- Friday 4pm -1230am Responsibilities Prepare paperwork for launching drivers Answer and ... force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or ...

US Trailer

Inside Sales Representative

Chicago, IL · On-site

$55K - $65K/yr

Leverage sales force automation tools to identify opportunities within accounts.  * Communicating opportunities and challenges to management.  * Customer Service * Advise customers and answer ...

Dohrn

FT Field Support Representative

Northlake, IL · On-site

$18.50/hr

Monday- Friday 4pm -1230am Responsibilities • Prepare paperwork for launching drivers • Answer ... force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or ...

Dohrn

FT Field Support Representative

Northlake, IL

$18.50/hr

Monday- Friday 4pm -1230am • Prepare paperwork for launching drivers • Answer and direct phone ... force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or ...

CHAMBERLAIN GROUP

Salesforce Administrator

Oak Brook, IL · Hybrid

$76K - $144K/yr

  • Retirement

Support our GTM teams with training, enablement, and clear answers when things break * Serve as scrum master, facilitating ceremonies, unblocking the team, and keeping work moving sprint over sprint.

The Chamberlain Group

Salesforce Administrator

Oak Brook, IL · On-site

$76K - $144K/yr

  • Retirement

Support our GTM teams with training, enablement, and clear answers when things break * Serve as scrum master, facilitating ceremonies, unblocking the team, and keeping work moving sprint over sprint.

Chamberlain Group

Salesforce Administrator

Oak Brook, IL · On-site

$76K - $144K/yr

  • Retirement

Support our GTM teams with training, enablement, and clear answers when things break * Serve as scrum master, facilitating ceremonies, unblocking the team, and keeping work moving sprint over sprint.

Floor & Decor Holdings, Inc.

Storage Buy Specialist

Chicago, IL · On-site

$16.70 - $21.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer the telephone according to established guidelines * Perform other related duties as directed ... PHYSICAL/SENSORY REQUIREMENTS Physical Work - Ability exert 30 - 60 pounds of force occasionally ...

Floor & Décor

Storage Buy Specialist

Chicago, IL

$16.70 - $21.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answer the telephone according to established guidelines * Perform other related duties as directed ... PHYSICAL/SENSORY REQUIREMENTS Physical Work - Ability exert 30 - 60 pounds of force occasionally ...

Q

Guest Services Agent - Part Time

Saint Charles, IL · On-site

$18/hr

  • Retirement

  • PTO

Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force ... Answer guest inquiries about services, facilities and hours of operation in a timely manner.

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All JobsAnswer Force JobsAnswer Force Jobs in Wheaton, IL

Answer Force information

See Wheaton, IL salary details

$9

$16

$23

How much do answer force jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for answer force in Wheaton, IL is $16.72, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.61 per hour, depending on experience, location, and employer.

What is an Answer Force?

An Answer Force representative is a professional who handles inbound and outbound communications on behalf of businesses, typically through phone, chat, or email. They provide customer service, answer inquiries, take messages, and may schedule appointments or provide support depending on the client's needs. Answer Force is a company that offers 24/7 virtual receptionist and call answering services, allowing businesses to ensure they never miss important calls or messages. Representatives are trained to represent businesses professionally and courteously, acting as an extension of the client's team.

What are the key skills and qualifications needed to thrive as an Answer Force?

To thrive as an Answering Service Operator, you need excellent verbal communication skills, a high school diploma or equivalent, and the ability to manage multiple phone lines efficiently. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically required. Strong listening skills, patience, problem-solving abilities, and professionalism help operators provide outstanding customer experiences. These skills and qualities are crucial for ensuring accurate message delivery, client satisfaction, and effective handling of high call volumes.

How does an Answer Force team member typically collaborate with other departments to resolve customer issues efficiently?

As an Answer Force team member, you’ll often coordinate with other departments such as technical support, billing, or sales to efficiently resolve customer inquiries. Communication is primarily handled through internal messaging platforms and ticketing systems, ensuring that customer concerns are escalated to the right experts when necessary. This collaborative approach not only helps in resolving issues more quickly but also provides valuable insights into recurring problems, allowing for continuous improvement of services. Being proactive and clear in your communications with colleagues is essential for maintaining a high standard of customer care.

What is the difference between Answer Force vs Customer Service Representative?

AspectAnswer ForceCustomer Service Representative
CredentialsTypically requires communication skills, basic computer knowledge, and sometimes industry-specific trainingRequires communication skills, customer service training, and sometimes a high school diploma or equivalent
Work EnvironmentCall centers, remote or on-site customer support settingsCall centers, retail, or office environments
Industry UsageUsed across various industries for customer support and call handlingCommonly employed in retail, telecom, and service industries

Answer Force and Customer Service Representative roles both focus on customer communication, but Answer Force often emphasizes handling inbound calls and support in call centers, while Customer Service Representatives may work in diverse settings including retail and face-to-face interactions. Both roles require strong communication skills and customer service training, but Answer Force positions may involve more specialized call handling tasks.

What are popular job titles related to Answer Force jobs in Wheaton, IL?

For Answer Force jobs in Wheaton, IL, the most frequently searched job titles are:

What cities near Wheaton, IL are hiring for Answer Force jobs?

Cities near Wheaton, IL with the most Answer Force job openings:

Answer Force jobs near you
Infographic showing various Answer Force job openings in Wheaton, IL as of August 2026, with employment types broken down into 69% Full Time, 27% Part Time, and 4% Temporary. Highlights an 100% In-person job distribution, with an average salary of $34,771 per year, or $16.7 per hour.

Inside Sales

New Life Metros

Bedford Park, IL

$55K - $65K/yr

Full-time

Posted 5 days ago

Job description

Job Overview

The Inside Sales Representative ensures existing customer accounts are supported and contribute to business results. This role will anticipate needs while managing the day-to-day workflow and prioritizing various projects.This role will have in-depth product knowledge and best practices of successful customer service. This role is responsible for maximizing results by building and maintaining customer relationships to grow sales, gross profit margin and overall profitability.

Core Functions

  • Product Knowledge
    • Continually grow technical, product, and application knowledge of parts essential to the heavy-duty vehicle aftermarket and keep current on new products and product updates to answer customer questions.
    • Suggest sale of related parts when identical replacements are not available.
    • Effectively communicate features, benefits, and warranty policy information to customers.
    • Learn all facets of the heavy-duty truck and trailer parts industry.
  • Sales Expertise
    • Maintain current customer accounts.
    • Maximize sales and gross profit within a defined territory and ensure sales goals are met.
    • Identify opportunities of customer's future needs to drive sales.
    • Leverage sales force automation tools to identify opportunities within accounts.
    • Communicating opportunities and challenges to management.
  • Customer Service
    • Advise customers and answer questions about products, prices, availability, and product features.
    • Maintain consistent and clear communication with customers both in-person and electronically (phone and email).
    • Engage with customers to determine immediate and long-term needs.
    • Build customer accounts through open and interactive communication.
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
    • Maintain an on-going liaison between New Life Parts and its customers.

Competencies and Qualifications

  • High School Diploma (or GED) required.
  • Associate's or Bachelor's degree (or currently pursuing) in Sales, Marketing, and/or Business, OR 3-5 years of sales, customer service, heavy-duty truck and trailer equipment sales, automotive parts sales or related industry experience required.
  • Proficient in Microsoft Office Suite products with ability to conduct basic database tasks in Excel.
  • Experience with an enterprise resource planning (ERP) system and/or sales force automation tools preferred.
  • Proven ability to make and maintain sales and customer accounts.
  • Excellent verbal and written communication skills.
  • Ability to provide personable and professional customer service.
  • Strong analytical, critical thinking and time management skills.
  • Strong active listening and strategic influencing skills.
  • Demonstrated ability to build strong relationships with all levels of internal and external personnel.
  • Ability to stay adaptable to changing environments and tasks.

Physical Requirements

  • Must be able to lift/carry 50 lbs. infrequently.
  • Prolonged periods of sitting at a desk and working on a computer

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Employment Type: Full-Time

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