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Answer Force Jobs in Ohio (NOW HIRING)

reliance

Warehouse-Leadperson

Cincinnati, OH · On-site

$17.50 - $22.25/hr

... force frequently, and/or up to 10 pounds of force constantly to move objects. Job Function ... Answer order-related questions, including length-of-cut and piece-weight requirements. * Load ...

Floor & Decor Holdings

OH · On-site

$15/hr

Help customers find products as needed and answer customer questions. * Be available to assist in ... Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or ...

Floor & Decor Holdings

Warehouse Associate

Hilliard, OH · On-site

$15/hr

Help customers find products as needed and answer customer questions. * Be available to assist in ... Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or ...

Floor & Decor Holdings

Warehouse Associate

Cleveland, OH · On-site

$15/hr

Help customers find products as needed and answer customer questions. * Be available to assist in ... Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or ...

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Answer Force information

What is an Answer Force?

An Answer Force representative is a professional who handles inbound and outbound communications on behalf of businesses, typically through phone, chat, or email. They provide customer service, answer inquiries, take messages, and may schedule appointments or provide support depending on the client's needs. Answer Force is a company that offers 24/7 virtual receptionist and call answering services, allowing businesses to ensure they never miss important calls or messages. Representatives are trained to represent businesses professionally and courteously, acting as an extension of the client's team.

What are the key skills and qualifications needed to thrive as an Answer Force?

To thrive as an Answering Service Operator, you need excellent verbal communication skills, a high school diploma or equivalent, and the ability to manage multiple phone lines efficiently. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically required. Strong listening skills, patience, problem-solving abilities, and professionalism help operators provide outstanding customer experiences. These skills and qualities are crucial for ensuring accurate message delivery, client satisfaction, and effective handling of high call volumes.

How does an Answer Force team member typically collaborate with other departments to resolve customer issues efficiently?

As an Answer Force team member, you’ll often coordinate with other departments such as technical support, billing, or sales to efficiently resolve customer inquiries. Communication is primarily handled through internal messaging platforms and ticketing systems, ensuring that customer concerns are escalated to the right experts when necessary. This collaborative approach not only helps in resolving issues more quickly but also provides valuable insights into recurring problems, allowing for continuous improvement of services. Being proactive and clear in your communications with colleagues is essential for maintaining a high standard of customer care.

What is the difference between Answer Force vs Customer Service Representative?

AspectAnswer ForceCustomer Service Representative
CredentialsTypically requires communication skills, basic computer knowledge, and sometimes industry-specific trainingRequires communication skills, customer service training, and sometimes a high school diploma or equivalent
Work EnvironmentCall centers, remote or on-site customer support settingsCall centers, retail, or office environments
Industry UsageUsed across various industries for customer support and call handlingCommonly employed in retail, telecom, and service industries

Answer Force and Customer Service Representative roles both focus on customer communication, but Answer Force often emphasizes handling inbound calls and support in call centers, while Customer Service Representatives may work in diverse settings including retail and face-to-face interactions. Both roles require strong communication skills and customer service training, but Answer Force positions may involve more specialized call handling tasks.

What are popular job titles related to Answer Force jobs in Ohio?

For Answer Force jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Answer Force jobs in Ohio look for?

The top searched job categories for Answer Force jobs in Ohio are:

What cities in Ohio are hiring for Answer Force jobs?

Cities in Ohio with the most Answer Force job openings:

Answer Force jobs near you
Infographic showing various Answer Force job openings in Ohio as of August 2026, with employment types broken down into 53% Full Time, and 47% Part Time. Highlights an 100% In-person job distribution.

Medical Office Associate - OBGYN Office

Akron, OH • On-site

Summa Health System
Outpatient Health Care • 5 - 10K employees
Learn more about Summa Health Systemexternal

$17.43 - $20.92/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Summa Health rating

7.6

Company rating: 7.6 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

Job description

Medical Office Associate - OBGYN Office
Summa Health Medical Group
789 White Pond Blvd, Suite 200
Akron, OH 44320
Full-Time Days / Monday - Friday Schedule / Benefits Eligible
Some travel to other OBGYN offices when needed
Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Summary:
Greets patients, performs administrative and clerical tasks in a medical office to include completing registration and collecting co-pays and past-due account balances, scheduling appointments, and capturing all necessary documentation and information to complete insurance processes. Answers and routes phone calls. Provides answers to questions on patient billing.
Formal Education Required:
a. High school diploma or equivalent
Experience & Training Required:
a. Light typing skills.
b. One (1) year clerical experience.
Other Skills, Competencies and Qualifications:
a. Must maintain confidentiality of patient, employee, or financial records.
b. Skill in interpersonal communication to effectively interact in person and over the telephone with patients, visitors, and physicians.
c. Computer skills, that may include previous experience with an Electronic Medical Record (EMR)
d. Ability to perform in a work team environment.
e. Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.
f. Assumes accountability for demonstrating behaviors consistent with the customer service policy.
g. Required ability to handle bodily fluids and possible exposure to communicable disease.
Level of Physical Demands:
a. Exerts up to ten pounds of force occasionally, and/or a negligible amount of force frequently. Ability to bend, stand, and work for extended time.
Equal Opportunity Employer/Veterans/Disabled
$17.43/hr - $20.92/hr
The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.
Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.
  • Basic Life and Accidental Death & Dismemberment (AD&D)
  • Supplemental Life and AD&D
  • Dependent Life Insurance
  • Short-Term and Long-Term Disability
  • Accident Insurance, Hospital Indemnity, and Critical Illness
  • Retirement Savings Plan
  • Flexible Spending Accounts - Healthcare and Dependent Care
  • Employee Assistance Program (EAP)
  • Identity Theft Protection
  • Pet Insurance
  • Education Assistance
  • Daily Pay

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