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Answer Force Jobs in Illinois (NOW HIRING)

US Trailer

Inside Sales Representative

Chicago, IL

$55K - $65K/yr

Leverage sales force automation tools to identify opportunities within accounts.  * Communicating opportunities and challenges to management.  * Customer Service * Advise customers and answer ...

US Trailer

Inside Sales Representative

Chicago, IL

$55K - $65K/yr

Leverage sales force automation tools to identify opportunities within accounts. * Communicating opportunities and challenges to management. * Customer Service * Advise customers and answer questions ...

US Trailer

Inside Sales Representative

Chicago, IL · On-site

$55K - $65K/yr

Leverage sales force automation tools to identify opportunities within accounts. * Communicating opportunities and challenges to management. * Customer Service * Advise customers and answer questions ...

Dohrn

FT Field Support Representative

Northlake, IL · On-site

$18.50/hr

Monday- Friday 4pm -1230am • Prepare paperwork for launching drivers • Answer and direct phone ... force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or ...

New

US Trailer

Inside Sales Representative

Chicago, IL

$55K - $65K/yr

Leverage sales force automation tools to identify opportunities within accounts.  * Communicating opportunities and challenges to management.  * Customer Service * Advise customers and answer ...

Viceroy Chicago

Bellperson

Chicago, IL · On-site

$17.35/hr

Where applicable answer console to assist front desk agents. * Show guestrooms and suites as needed ... Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to ...

Viceroy Chicago

Bellperson

Chicago, IL

$12.25 - $16.75/hr

Where applicable answer console to assist front desk agents. * Show guestrooms and suites as needed ... Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to ...

Viceroy Chicago

Bellperson

Chicago, IL

$12.25 - $16.75/hr

Where applicable answer console to assist front desk agents. * Show guestrooms and suites as needed ... Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to ...

Viceroy Hotels and Resorts

Bellperson

Chicago, IL · On-site

$12.25 - $16.75/hr

Where applicable answer console to assist front desk agents. * Show guestrooms and suites as needed ... Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to ...

Viceroy Chicago

Bellperson

Chicago, IL

$12.25 - $16.75/hr

Where applicable answer console to assist front desk agents. * Show guestrooms and suites as needed ... Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to ...

SCHEELS

Fitting Room Specialist

Springfield, IL

$17/hr

Answer all incoming calls in a friendly, professional, and pleasant disposition * Learn product ... Medium work - Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently ...

Scheels

Fitting Room Specialist

Springfield, IL · On-site

$17/hr

Answer all incoming calls in a friendly, professional, and pleasant disposition * Learn product ... Medium work - Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently ...

West Bay Holdings 5 LLC

Licensed Nurse

Lincolnwood, IL · On-site

... Answers and responds to calls from family members, physicians, and other outside healthcare ... Medium work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force ...

Kankakee School District 111

5th Grade Teacher

Kankakee, IL · On-site

$44K - $57K/yr

Gives help and is available to answer education-related questions to students and parents during ... Must be able to exert up to 10 pounds of force occasionally, and/or a negligible amount of force ...

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Answer Force information

How does an Answer Force team member typically collaborate with other departments to resolve customer issues efficiently?

As an Answer Force team member, you’ll often coordinate with other departments such as technical support, billing, or sales to efficiently resolve customer inquiries. Communication is primarily handled through internal messaging platforms and ticketing systems, ensuring that customer concerns are escalated to the right experts when necessary. This collaborative approach not only helps in resolving issues more quickly but also provides valuable insights into recurring problems, allowing for continuous improvement of services. Being proactive and clear in your communications with colleagues is essential for maintaining a high standard of customer care.

What is an Answer Force?

An Answer Force representative is a professional who handles inbound and outbound communications on behalf of businesses, typically through phone, chat, or email. They provide customer service, answer inquiries, take messages, and may schedule appointments or provide support depending on the client's needs. Answer Force is a company that offers 24/7 virtual receptionist and call answering services, allowing businesses to ensure they never miss important calls or messages. Representatives are trained to represent businesses professionally and courteously, acting as an extension of the client's team.

What is the difference between Answer Force vs Customer Service Representative?

AspectAnswer ForceCustomer Service Representative
CredentialsTypically requires communication skills, basic computer knowledge, and sometimes industry-specific trainingRequires communication skills, customer service training, and sometimes a high school diploma or equivalent
Work EnvironmentCall centers, remote or on-site customer support settingsCall centers, retail, or office environments
Industry UsageUsed across various industries for customer support and call handlingCommonly employed in retail, telecom, and service industries

Answer Force and Customer Service Representative roles both focus on customer communication, but Answer Force often emphasizes handling inbound calls and support in call centers, while Customer Service Representatives may work in diverse settings including retail and face-to-face interactions. Both roles require strong communication skills and customer service training, but Answer Force positions may involve more specialized call handling tasks.

What are the key skills and qualifications needed to thrive as an Answer Force?

To thrive as an Answering Service Operator, you need excellent verbal communication skills, a high school diploma or equivalent, and the ability to manage multiple phone lines efficiently. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically required. Strong listening skills, patience, problem-solving abilities, and professionalism help operators provide outstanding customer experiences. These skills and qualities are crucial for ensuring accurate message delivery, client satisfaction, and effective handling of high call volumes.
What are popular job titles related to Answer Force jobs in Illinois? For Answer Force jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Answer Force jobs in Illinois look for? The top searched job categories for Answer Force jobs in Illinois are:
What cities in Illinois are hiring for Answer Force jobs? Cities in Illinois with the most Answer Force job openings:
Answer Force jobs near you
Infographic showing various Answer Force job openings in Illinois as of August 2026, with employment types broken down into 72% Full Time, 22% Part Time, and 6% Temporary. Highlights an 100% In-person job distribution.

Laboratory Client Services Specialist (Full-Time, Days)

Rochester Regional Health

Campus, IL • On-site

$19 - $25.50/hr

Full-time

Re-posted 29 days ago

Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers

Job description

Job Title: Laboratory Client Services Specialist
Department: Client Services
Location: Hybrid - Remote & at Riedman Campus | 100 Kings Highway S. Rochester, NY 14617
Hours Per Week: 40
Schedule: Monday - Friday, 8-hour shifts, 7:00a - 3:30p, weekend rotation

SUMMARY

The Laboratory Client Services Specialist provides support to and assists the client services technologists with the responsibility of receiving client services requests and complaints and then channeling these requests/complaints to the proper area of the Clinical Laboratory. This person will quickly and accurately identify and assess customer issues and resolve issues in real time, i.e. answer result inquires and requests for supplies. Independent judgment necessary.

RESPONSIBILITIES:

  • Handles communication with clients and customers paying special attention to customer service standards taught by establishing rapport relating to the customer in a polite, positive and courteous manner.

  • Responsible for follow-up work needed for resolving and closing issues.

  • Answers telephone inquiries for results, accesses LIS, and provides the results in a timely and accurate professional manner.

  • Accepts telephone requests for specimen containers, forms, supplies, etc.; routes requests to proper party for filling.

  • Assists in coordinating stat request pickups by stat couriers as needed.

  • May assist with problem requisition resolution as directed by the Supervisor. Calls offices for clarification of tests or notification of misdraws, recalling the patient when appropriate and assuring the proper paperwork will be awaiting the patient upon their return to the PSCs.

  • Initiates "call reports" for the appropriate departments for education and to prevent repeat errors. Submits appropriate errors to Dr. Quality program by instigating an event report for further follow up.
    Clerical Duties

  • Assists with filing of requisitions, separating reports and scanning documents into imaging system Calling or faxing and documenting call activities for all protimes, and positive throat, wound, and STD cultures and other results as requested.

  • Maintains proficiency in all technical applications (system knowledge).

  • Additional Duties and Responsibilities as requested by Supervisor or Sr. Manager.

  • Complies with current department and hospital policies and procedures.

PREFERRED QUALIFICATIONS:

  • AAS in a related Science with one-year relevant lab experience preferred OR a HS degree with 4-6 years previous clinical lab experience with increasing relevant customer service experience preferred

  • Excellent data entry and computer skills necessary

  • Knowledge of LIS and equivalent relevant lab experience considered

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

PAY RANGE:

$19.00 - $25.50

CITY:

Rochester

POSTAL CODE:

14617

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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