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Annuity Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or

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Annuity Customer Service Representative information

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How much do annuity customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for annuity customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Annuity Customer Service Representative vs Insurance Customer Service Representative?

AspectAnnuity Customer Service RepresentativeInsurance Customer Service Representative
CredentialsLicenses for annuities, insurance licenses may be requiredInsurance licenses specific to policy types
Work EnvironmentFinancial institutions, insurance companiesInsurance agencies, brokerages
Job FocusHandling annuity products, client inquiries about retirement incomeManaging various insurance policies, claims, and client questions

Both roles involve customer support and require licensing, but Annuity Customer Service Representatives specialize in retirement and investment products, while Insurance Customer Service Representatives handle a broader range of insurance policies. The choice depends on your interest in retirement planning versus general insurance services.

What does an annuity customer service representative do?

An Annuity Customer Service Representative assists clients with questions and concerns related to their annuity accounts. They help customers understand their annuity products, process account transactions, provide policy information, and resolve any issues that arise. Representatives may also guide clients through the claims process, explain payment options, and ensure compliance with regulatory requirements. Their goal is to provide excellent service and ensure customer satisfaction with annuity products.

What are some common challenges faced by an annuity customer service representative, and how can they be managed effectively?

Annuity Customer Service Representatives often encounter challenges such as handling complex product questions, managing sensitive customer information, and addressing concerns about policy details or payouts. Navigating regulatory requirements and ensuring clear communication with customers can also be demanding. To manage these challenges, representatives benefit from ongoing training, strong organizational skills, and support from knowledgeable team members and supervisors. Building rapport with customers and staying up-to-date with product changes can also help ensure a positive and efficient service experience.

Is selling annuities a good job?

An annuity customer service representative helps clients understand and purchase annuity products, often requiring strong communication and sales skills. The job can offer commission-based income and opportunities for advancement, but success depends on sales performance and industry knowledge.

What are the key skills and qualifications needed to thrive as an annuity customer service representative, and why are they important?

To thrive as an Annuity Customer Service Representative, you need strong knowledge of annuity products, insurance regulations, and customer account management, often supported by a high school diploma or relevant financial services experience. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes FINRA or state insurance licensing is typically required. Outstanding active listening, problem-solving, and clear communication skills help you build trust and effectively resolve client inquiries. These abilities are vital for ensuring regulatory compliance, delivering excellent client experiences, and maintaining customer satisfaction in a competitive financial services environment.
More about Annuity Customer Service Representative jobs
What cities are hiring for Annuity Customer Service Representative jobs? Cities with the most Annuity Customer Service Representative job openings:
What job categories do people searching Annuity Customer Service Representative jobs look for? The top searched job categories for Annuity Customer Service Representative jobs are:
Annuity Customer Service Representative jobs near you
Infographic showing various Annuity Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep

NORTHEASTERN APPLIANCE SERVICE

Peekskill, NY • On-site

$18 - $22/hr

Full-time

Medical, Retirement, PTO

Re-posted 17 days ago

Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Paid time off
  • Training & development

Northeastern Appliance Service
Customer Service Representative 
Are you a detail-oriented professional who prides themselves on providing exceptional customer service? At Northeastern Appliance Service, we care deeply about our employees and our customers who have entrusted us with the care of their appliances, and we are focused on providing the best customer experience. Northeastern Appliance Service is the premier service company for the Sub-Zero, Wolf, and Cove family of luxury appliances. We are looking for a detail-oriented and friendly Customer Service Representative to join our team.
Our Customer Service Representative will act as a liaison of Northeastern Appliance Service, providing product and service information to clients and resolving any emerging issues that clients may face with accuracy and efficiency. They will be responsible for accounts receivable related functions including submitting warranty claims, as well as scheduling technician calls and handling all customer service. At Northeastern Appliance Service, we focus on ensuring exemplary service standards. We respond efficiently to client inquiries and maintain a high degree of customer satisfaction.
Reporting to the Office Manager, the Customer Service Representative will provide targeted support to Northeastern Appliance Service in meeting customer service expectations.
Responsibilities
  • Manage incoming customer calls.
  • Identify and assess clients' needs or concerns.
  • Build sustainable relationships and confidence through transparent and interactive communication.
  • Bookkeeping/maintaining accounts and records.
  • Submit warranty claims.
  • Follow communication procedures and policies within company guidelines.
  • Schedule service calls ensuring efficient routes for field technicians.
Requirements
  • Some previous experience as a client service representative.
  • Strong verbal communication and active listening skills.
  • Ability to manage time effectively.
  • Independent thinker with the foresight to get to the root of a problem.
  • Must possess sound judgment.
  • Ability to multitask and prioritize.
Qualifications
  • Minimum Associate's Degree, Bachelors preferred.
  • Experience in the customer service industry (willing to train a motivated individual).
  • Strong organizational and interpersonal skills.
  • Excellent oral and written communication skills.
  • Maintain professionalism under pressure.
  • Demonstrate a high level of attention to detail.
Job Type: Full-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off
Shift:
  • 8 hour shift
  • Day shift
Ability to commute/relocate:
  • Peekskill, NY 10566: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person