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Anime Customer Service Jobs (NOW HIRING)

Crunchyroll, LLC

Staff DevOps Engineer

San Francisco, CA · On-site

$62.25 - $85/hr

... anime! About the Team At Crunchyroll, our Cloud Reliability team within the Infrastructure Engineering team forms the foundation on which our services are built and directly influence our customer ...

Crunchyroll, LLC

Staff DevOps Engineer

Los Angeles, CA · On-site

$56.75 - $77.75/hr

... anime! About the Team At Crunchyroll, our Cloud Reliability team within the Infrastructure Engineering team forms the foundation on which our services are built and directly influence our customer ...

Matmut

... vous anime . PAS JUSTE UN QUOTIDIEN . Etre gestionnaire indemnisation et services a la Matmut ... est etre l'interlocuteur(trice) unique du societaire pour l'accompagner en cas de sinistre.

Chick-fil-A

Miembro del equipo de cocina

Westbury, NY · On-site

$16.50 - $17.25/hr

Establezca un tono para el trabajo en equipo y anime a otros a hacer lo mismo siendo positivos y amables * Siempre busque y recomiende mejoras tanto para la operación como para sí mismo. Lo que ...

Chick-fil-A

Miembro del equipo de cocina

East Meadow, NY · On-site

$16.50 - $17.50/hr

Establezca un tono para el trabajo en equipo y anime a otros a hacer lo mismo siendo positivos y amables * Siempre busque y recomiende mejoras tanto para la operación como para sí mismo. Lo que ...

HOM

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PURE BLADES - MAIN PLACE MALL - SALES ASSOCIATE

Santa Ana, CA · On-site

$16.90/hr

This role is ideal for individuals who are passionate about customer service, retail sales, and ... anime, television shows, and other entertainment media. Products include statues, figures ...

HOM

Be Seen First

PURE BLADES - MAIN PLACE MALL - SALES ASSOCIATE

Santa Ana, CA · On-site

$16.90/hr

This role is ideal for individuals who are passionate about customer service, retail sales, and ... anime, television shows, and other entertainment media. Products include statues, figures ...

Kinetic Events

Brand Ambassador

Los Angeles, CA · On-site

$23/hr

Kinetic Events Staffing is in search of Brand Ambassadors for the Anime Expo taking place in Los ... Must have a considerable background in front-facing customer service roles. * Ability to stand and ...

Kinetic Events

Brand Ambassador

Los Angeles, CA · On-site

$23/hr

Kinetic Events Staffing is in search of Brand Ambassadors for the Anime Expo taking place in Los ... Must have a considerable background in front-facing customer service roles. * Ability to stand and ...

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Anime Customer Service information

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How much do anime customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for anime customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Anime Customer Service Representative, and why are they important?

To thrive as an Anime Customer Service Representative, you need strong communication skills, customer support experience, and an in-depth knowledge of anime culture or products. Familiarity with CRM software, help desk systems, and ticketing platforms is typically required, and some employers may prefer multilingual abilities. Patience, empathy, and problem-solving skills are essential for building rapport with fans and resolving inquiries efficiently. These skills ensure customer satisfaction, foster brand loyalty, and help maintain a positive fan community.

What is an Anime Customer Service representative?

An Anime Customer Service representative is a professional who assists customers with inquiries, issues, or feedback related to anime products, services, or events. They may work for anime streaming platforms, merchandise retailers, conventions, or production companies. Their role involves answering questions about subscriptions, resolving technical problems, processing orders or returns, and providing information about anime titles or releases. Excellent communication skills and a passion for anime are often important for this job. They typically interact with customers via email, chat, phone, or social media.

What is the difference between Anime Customer Service vs Anime Support Specialist?

AspectAnime Customer ServiceAnime Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; technical knowledge may be preferred
Work EnvironmentCall centers, online chat, email support within anime companiesOnline platforms, live chat, email, sometimes in-person events
Employer & Industry UsageAnime production companies, streaming services, merchandise retailersAnime companies, fan communities, streaming platforms
Common Search & Comparison IntentCustomer support roles in anime industryTechnical or specialized support in anime services

Anime Customer Service and Anime Support Specialist roles both involve assisting customers within the anime industry. While they share similar credentials and work environments, Anime Support Specialists may require more technical knowledge. Both positions serve anime companies, streaming services, and merchandise retailers, but their focus can differ slightly based on the support type.

What unique challenges might I face as an Anime Customer Service representative, and how can I prepare for them?

As an Anime Customer Service representative, you may encounter passionate fans with detailed questions or concerns about specific series, merchandise, or events. Balancing empathy with company policies can be challenging, especially when handling requests for limited-edition items or event access. Staying updated on current anime trends, releases, and community discussions will help you provide accurate and engaging support. Being proactive in learning about new products and maintaining clear communication with your team will also contribute to a positive customer experience.
More about Anime Customer Service jobs
What cities are hiring for Anime Customer Service jobs? Cities with the most Anime Customer Service job openings:
What states have the most Anime Customer Service jobs? States with the most job openings for Anime Customer Service jobs include:
What job categories do people searching Anime Customer Service jobs look for? The top searched job categories for Anime Customer Service jobs are:
Anime Customer Service jobs near you
Infographic showing various Anime Customer Service job openings in the United States as of June 2026, with employment types broken down into 44% Full Time, 44% Part Time, 6% Temporary, and 6% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Cataloger - Disney and Vintage Disney Animation Art

Cataloger - Disney and Vintage Disney Animation Art

Heritage Auctions

Dallas, TX

Other

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Heritage Auctions rating

6.2

Company rating: 6.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

13th of 16 rated auctioneers

Job description

Description


Start your career with one of the nation's fastest-growing auction houses! 


At Heritage Auctions, you'll play a key role in bringing the magic of Disney animation art to life, working with original production cels, concept art, and rare pieces that capture the history of beloved storytelling. Headquartered in Dallas with offices worldwide, we offer a collaborative, fast-paced environment where curiosity is valued, expertise is developed, and each day offers the opportunity to uncover something unique. If you're detail-oriented, passionate about animation history, and driven to preserve and accurately present these iconic works, we invite you to join a team where storytelling, artistry, and cultural legacy connect collectors and enthusiasts worldwide.


SUMMARY: Responsible for describing the rich history of Disney animation and vintage animation art under the Vice President of Animation Art. This position entails researching authenticity, telling the historical importance of pieces of animation art's individual history, carefully examining and communicating artwork conditions, and writing detailed narrative descriptions for lots of animation production cels, animation drawings, storyboards, layout drawings, production backgrounds, concept art, model sheets, historical animation and studio ephemera, and so much more.


This is NOT a graphic/illustration designer position.


BENEFITS:

  • Medical, Dental, and Vision coverage
  • Paid time off
  • 401k savings plans
  • Onsite gym with access to a personal trainer

LOCATION: South of Dallas/Fort Worth International Airport, NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane


COMPENSATION: Commensurate with experience.
 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Candidate should be well acquainted with animation art, including but not restricted to knowledge of specific animation films and TV specials and of the studios that produce them.
  • Evaluate animation/anime art, including production art, drawings, concept art, cels, and cel background art.
  • Knowledge of Disney Animation Art and Anime Animation art
  • Schedules animation/anime art consignments for auction.
  • Writes descriptions for online and catalog display based on notes from the consignor, the Director of Animation/Anime Art, and based on personal knowledge.
  • Answers inquiries.
  • Assists at previews and actively participates in auctions.
  • Other duties may be assigned.

Requirements

 EDUCATION and/or EXPERIENCE:

  • Must have a high school degree or equivalent. 
  • Must have a minimum of two years of education and/or experience evaluating Disney animation art, or the ability to demonstrate comparable expertise. 
  • Extensive knowledge of hand-drawn animation art history and physical animation art is required. 
  • Knowledge of all major animation studios and their key properties is required. 

SKILLS AND ABILITIES 

  • Highly proficient in Microsoft Word and Excel. 
  • Excellent written and verbal communication skills. 
  • Strong multitasking ability with exceptional attention to detail. 
  • Positive attitude with outstanding customer service skills. 
  • Public speaking abilities are a plus. 

WORK ENVIRONMENT: Individuals must be able to work in a fast-paced, team-oriented environment.  

Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE 

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