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Animal Hospital Receptionist Jobs (NOW HIRING)

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Animal Hospital Receptionist information

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How much do animal hospital receptionist jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for animal hospital receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What does an animal hospital receptionist do?

An Animal Hospital Receptionist is responsible for greeting clients and their pets, scheduling appointments, answering phone calls, and handling administrative tasks such as processing payments and maintaining patient records. They serve as the first point of contact for clients, providing information about services, policies, and basic pet care. Additionally, they work closely with veterinarians and veterinary technicians to ensure smooth clinic operations and a positive experience for both pets and their owners.

What are the key skills and qualifications needed to thrive as an animal hospital receptionist, and why are they important?

To thrive as an Animal Hospital Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of veterinary terminology, usually supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and basic office equipment is important. Excellent communication, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These competencies are essential for managing client interactions, ensuring accurate record-keeping, and supporting smooth clinic operations in a busy environment.

What are the main challenges an animal hospital receptionist faces during peak hours, and how can they be managed?

During peak hours, Animal Hospital Receptionists often handle a high volume of phone calls, appointment scheduling, and walk-in clients, all while maintaining a calm and compassionate demeanor. Managing multiple priorities efficiently and communicating clearly with both pet owners and veterinary staff are essential skills. Staying organized, using practice management software effectively, and remaining calm under pressure help ensure smooth operations and a positive client experience.

What is the difference between Animal Hospital Receptionist vs Veterinary Technician?

AspectAnimal Hospital ReceptionistVeterinary Technician
CredentialsNo formal certification required, but customer service skills preferredRequires veterinary technician certification or license
Work EnvironmentFront desk, client interaction, administrative tasksClinical setting, assisting veterinarians, medical procedures
Employer & Industry UsageAnimal hospitals, clinics, pet care facilitiesVeterinary clinics, hospitals, animal care centers
Common Search & ComparisonCustomer service, administrative supportMedical assisting, animal care, clinical procedures

The main difference is that an Animal Hospital Receptionist handles front desk duties and customer interactions, often without requiring formal medical credentials. In contrast, a Veterinary Technician performs medical tasks and assists veterinarians, requiring specialized certification. Both roles are essential in animal healthcare settings, but they focus on different responsibilities within the veterinary industry.

What do I need to be an animal hospital receptionist?

To be an animal hospital receptionist, you typically need strong customer service skills, basic knowledge of veterinary terminology, and proficiency with scheduling and office management software. A high school diploma or equivalent is usually required, and some employers may prefer previous experience in a veterinary or medical setting.

What do I need to become an animal hospital receptionist?

To become an animal hospital receptionist, you typically need a high school diploma or equivalent. Strong communication and organizational skills are important, and familiarity with veterinary software or office equipment can be beneficial. Customer service experience is often preferred, and some employers may require basic knowledge of animal care or health records.
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What states have the most Animal Hospital Receptionist jobs?

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What are popular job titles related to Animal Hospital Receptionist jobs?

For Animal Hospital Receptionist jobs, the most frequently searched job titles are:

Infographic showing various Animal Hospital Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 69% Full Time, 18% Part Time, and 9% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Veterinary Receptionist (Care Coordinator) - Scottsdale Ranch Animal Hospital

Scottsdale, AZ • On-site

Scottsdale Ranch Animal Hospital
1 - 10 employees

$17 - $20/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 26 days ago


Job description

PetVet Care Centers' Scottsdale Ranch Animal Hospital is currently seeking a Veterinary Receptionist (Care Coordinator) to join our team!
At PetVet Care Centers, our mission is to improve the lives of animals and people - providing exceptional and compassionate care at every stage - for all the moments that matter.
Because life is better with pets.
We deliver the Ultimate Care Experience - every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.
With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:
  • Local autonomy with national support
  • Career mobility and development opportunities
  • A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.
Position Overview
Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.
Scottsdale Ranch Animal Hospital in Arizona offers advanced veterinary services in a modern, well-equipped facility. Our team is dedicated to excellence, professional growth, and delivering exceptional patient care.
Why Join Us:
  • Join a team where exceptional client service and compassionate patient care go hand in hand!
  • At Scottsdale Ranch Animal Hospital, you'll be part of a supportive, collaborative team that values work-life balance, professional growth, and creating lasting relationships with pets and their families.

Key Responsibilities
  • Provides excellent customer service in-person, over the phone, and during high-stress situations.
  • Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
  • Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
  • Assists with medication pickups, inquiries, and provides information about services and products.
  • Inputs and manages data in practice management software, including billing and accounts.
  • Assists with retail sales, weighing pets, processing faxes, and maintaining records.
  • Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications (Required)
  • Applicants must be 18 years of age or older to be considered for this position
  • High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
  • Customer service experience.
  • Knowledge of clerical procedures and ability to organize files and records
  • Excellent customer service skills, providing courteous and prompt assistance

Preferred Skills (Nice to Have)
  • Veterinary Reception experience
  • Cornerstone and Animal Care experience

Schedule: Monday through Saturday from 7:15AM until 7:30PM and rotating Saturdays
What We Offer
We care deeply about supporting our team members - professionally and personally. Benefits include:
  • Medical, dental, and vision insurance
  • Paid Parental Leave (birth, adoption, foster)
  • 401(k) with discretionary contribution
  • Team Member Pet Discounts
  • Emotional wellbeing support - including Calm app access and 24/7 EAP
  • CE stipends and career development resources
  • Grant Circle - a relief fund for team members facing personal hardship
  • Local hospital culture backed by national resources

Pay Range
$17-$20 USD
At PetVet Care Centers, we're committed to a Culture of Care - for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.
Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.
You care for pets. We care for you.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
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