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Role: QA Automation Engineer

Location: Philadelphia, PA

We are seeking a highly experienced QA Automation Engineer to lead and drive end-to-end quality assurance and AI-enabled automation initiatives for a member portal redesign and a greenfield mobile application development project. This role requires a hands-on technical leader who can define QA strategies, architect scalable automation frameworks, and integrate quality practices across all phases of the SDLC, including web, mobile, API, cloud, and microservices-based architectures.

The ideal candidate will have strong healthcare domain experience, expertise in web, mobile, and API automation, hands-on experience with cloud-based device testing platforms, and a strong understanding of AI-powered automation and quality analytics.

Key Responsibilities

QA Strategy and Leadership
Own the QA strategy and delivery for the member portal web application and mobile applications for iOS and Android.
Define testing strategies across functional, regression, integration, UAT, performance, accessibility, and security testing.
Lead and mentor QA engineers across onshore and offshore teams.
Promote quality-first and shift-left testing practices within Agile teams.

Automation Frameworks and Tooling
Design and implement automation frameworks from scratch using Playwright for web automation, Detox for mobile automation, and Postman for API automation testing.
Establish scalable and reusable automation standards including test data strategies, page object models, and maintainable test assets.
Integrate automation suites into Azure DevOps CI/CD pipelines.

Behavior Driven Development
Drive adoption of BDD practices across delivery teams.
Develop BDD frameworks using Gherkin feature files aligned with business workflows.
Collaborate with Product Owners and Business Analysts to convert business requirements into testable acceptance criteria.
Ensure traceability between business scenarios, automated tests, and JIRA stories.

Microservices and API Testing
Lead testing strategies for microservices-based architectures including service-level testing, contract testing, and end-to-end integration testing.
Validate REST APIs for functionality, performance, and error handling.
Manage test data and service virtualization strategies where needed.

Cloud and Azure Testing
Own QA validation for Microsoft Azure cloud-native deployments, including environment readiness and configuration validation.
Support testing across Azure services such as App Services, AKS, APIs, storage, and queues.
Validate scalability, resiliency, and deployment readiness in cloud environments.

Device, Browser, and Environment Coverage
Utilize cloud-based testing platforms such as Sauce Labs and BrowserStack for broad test coverage.
Define device and browser testing matrices across iOS, Android, and cross-browser web platforms.
Integrate test execution reporting into sprint and release reporting processes.

AI-Based Automation and Quality Intelligence
Implement AI-enabled testing capabilities including AI-assisted test case generation, intelligent regression testing, defect prediction, and flaky test detection.
Leverage AI insights to improve test coverage, execution efficiency, and identify quality risks.
Guide teams and leadership on enterprise adoption of AI-powered QA practices.

Agile and Delivery Integration
Participate actively in Agile ceremonies and planning sessions.
Collaborate with Product Owners, Scrum Masters, and Engineering Leads to ensure testability and quality coverage.
Drive alignment between development, QA, and release management teams.
Ensure JIRA stories contain clear acceptance criteria and test coverage.

Test Management, Reporting, and Governance
Maintain QA artifacts within JIRA and Azure DevOps, including test cases, execution reports, defects, and metrics.
Provide executive-level reporting on automation progress, defect trends, quality metrics, and release readiness.
Ensure compliance with healthcare industry standards and regulatory quality requirements.

Required Qualifications

10+ years of experience in Quality Assurance with at least 5 years in a QA Lead or Automation Lead role.
Proven experience building automation frameworks from scratch for web and mobile applications.
Strong expertise in Playwright, Detox, Postman, API automation, and BDD frameworks.
Hands-on experience with Azure DevOps, CI/CD pipelines, cloud-native applications, and microservices testing.
Strong understanding of healthcare applications and regulated environments preferred.
Excellent leadership, communication, stakeholder management, and problem-solving skills.