DevOps Engineer III (Contract)
Location: Philadelphia, PA (Onsite 5 Days/Week)
Employment Type: W2, Long Term Contract
Job Category: DevOps / Network Performance Engineering
Overview
We are seeking an experienced DevOps Engineer III to support wireless network performance initiatives and critical technology operations in a fast-paced enterprise environment. This role combines DevOps engineering, automation, cloud infrastructure, testing, analytics, and wireless device performance evaluation to help deliver high-quality customer experiences across mobile and wireless networks.
The ideal candidate will bring strong experience with infrastructure automation, CI/CD, cloud technologies, containerization, systems operations, and wireless device testing within 4G/5G environments.
Key Responsibilities
- Design, develop, implement, and support technical products, systems, and infrastructure solutions.
- Troubleshoot, diagnose, and resolve production software and platform issues.
- Develop monitoring, alerting, and operational support solutions to improve system reliability and performance.
- Create and maintain standards, procedures, and metrics for product quality, testing, and release readiness.
- Evaluate engineering designs and recommend improvements to products, processes, and operational procedures.
- Automate software deployment and infrastructure provisioning across enterprise environments.
- Support continuous integration and continuous delivery (CI/CD) initiatives.
- Collaborate with software engineers, QA teams, and operational stakeholders to maintain reliable system delivery.
- Provision, deploy, and manage applications across virtualized and cloud-based infrastructures.
- Support wireless network performance measurement activities across 4G, 5G, and Wi-Fi technologies.
- Develop and maintain test strategies, test plans, and test cases focused on customer experience validation.
- Collect, analyze, and triage logs from iOS and Android devices.
- Perform data analysis and visualization to identify performance trends and network issues.
- Conduct field testing and walk-testing activities to evaluate real-world user experiences.
- Prepare technical reports and presentations summarizing testing results, findings, and recommendations.
- Coordinate debugging efforts between engineering teams, device manufacturers, and technology partners.
- Collaborate with cross-functional teams to support successful product launches and business objectives.
- Handle confidential information and proprietary projects in accordance with established policies and agreements.
Preferred Qualifications
- Knowledge of wireless technologies and mobile network architectures, including:
- 4G LTE
- 5G (SA, NSA, mmWave)
- VoLTE
- VoWiFi
- RCS
- SMS/MMS
- Understanding of RRC and NAS protocol call flows.
- Experience testing and certifying mobile devices in laboratory and field environments.
- Hands-on experience with iOS and Android device testing.
- Experience using device logging and diagnostic tools such as:
- XCAL
- XCAP
- QXDM
- Experience with data analytics and visualization tools such as:
- Tableau
- Databricks
- Cloud-based analytics platforms
- Experience communicating technical findings to engineering teams, device manufacturers, and external technology partners.
Technical Environment
AWS, OpenStack, Jenkins, Ansible, PuppetChef, GitHub, Docker, Kubernetes, Tableau, Databricks, iOS & Android Testing Platforms, XCAL, XCAP, QXDM, 4G LTE / 5G Wireless Technologies