ZipRecruiter

Log In

1

Analytical Instrument Service Manager Jobs (NOW HIRING)

Emergent Biosolutions

Specialist I, AS&T

Canton, MA

$97K - $117K/yr

Support analytical instrument qualification activities, including authoring User Requirement ... Nothing in this restricts managements right to assign or reassign duties and responsibilities to ...

JLL

Facilities Coordinator

South San Francisco, CA

$35 - $45/hr

... Service Technician/Engineer for an analytical instrument manufacturer. Location: South San ... investment management services. We take our responsibility to protect the personal information ...

Pacelabs

$60K - $90K/yr

Interacts with customers/staff to provide advanced to expert analytical instrument support ... Provides advanced to expert analysis and interpretation and counsel to staff, management, and ...

TSI Incorporated

Service Manager

Shoreview, MN · On-site

Service Manager at TSI The Service Manager provides strategic and operational leadership for TSI ... Lead end-to-end service work operations, including instrument check-in, repair, calibration, field ...

Muon Space

Manager, Instrument AIT

Mountain View, CA · On-site

$184K - $202K/yr

About the role Muon seeks a Manager of Instrument Assembly, Integration, and Test (AIT) to build ... analysis efforts for hardware or performance anomalies. * Drive execution of environmental ...

TSI, Inc.

Service Manager

Shoreview, MN · On-site

Lead end-to-end service work operations, including instrument check-in, repair, calibration, field ... TSI provides trusted measurement, application guidance, and data analytics solutions that enable ...

Pacelabs

Field Service Engineer HPLC and GC

Lititz, PA · On-site

$60K - $90K/yr

Interacts with customers/staff to provide advanced to expert analytical instrument support ... Provides advanced to expert analysis and interpretation and counsel to staff, management, and ...

Muon Space

Manager, Instrument AIT

Mountain View, CA · On-site

$184K - $202K/yr

About the role Muon seeks a Manager of Instrument Assembly, Integration, and Test (AIT) to build ... Familiarity with optical design tools (Zemax, Code V) and STOP analysis interpretation to support ...

Pace

Field Service Engineer HPLC and GC

Lititz, PA · On-site

$60K - $90K/yr

Interacts with customers/staff to provide advanced to expert analytical instrument support ... Provides advanced to expert analysis and interpretation and counsel to staff, management, and ...

Gehc

Field Service Engineer 1

The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service ... Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management ...

Westinghouse Electric - USA

Instrument Mechanic

Ogden, UT · On-site

$34.72 - $46.43/hr

You will report to the Senior Technical Services Manager and be located in Ogden, UT. You will ... Devices include valves, Ph, conductivity, flow analyzers, pressure devices, regulators, recorders ...

GE HealthCare

Field Service Engineer 1

The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service ... Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management ...

coringroup

Instrument Kit Associate

Raynham, MA · On-site

$19 - $21/hr

Additional requirements as assigned by the area manager. The ideal Instrument Kit Associate will; * Highschool diploma, G.E.D. Prior Medical Device experience preferred. * Be able to analyze and ...

previous page

Showing results 41-60

All JobsBusiness JobsBusiness Services JobsBusiness Analyst Manager JobsAnalytical Instrument Service Manager Jobs

Analytical Instrument Service Manager information

See salary details

$13

$20

$36

How much do analytical instrument service manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for analytical instrument service manager in the United States is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.43 per hour, depending on experience, location, and employer.

What are popular job titles related to Analytical Instrument Service Manager jobs?

For Analytical Instrument Service Manager jobs, the most frequently searched job titles are:

Infographic showing various Analytical Instrument Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,428 per year, or $20.4 per hour.

Account Manager - Florida metro areas

Tampa, FL • On-site, Remote

Surgical Instrument Service Co
Medical Equipment and Supplies Manufacturing • 11 - 50 employees
Learn more about Surgical Instrument Service Coexternal

Full-time

Re-posted 12 days ago

Job description

Job Type
Full-time
Description
Job Title: Account Manager
Position Summary: The Account Manager serves as the primary liaison between Surgical Instrument Service (SIS) and assigned healthcare facilities. This role is responsible for building strong customer relationships, coordinating repair and service activities, delivering education and consultative support, and identifying opportunities to improve customer outcomes and further expand SIS services.
Essential Job Functions:
Customer Relationship
  • Develop and maintain strong professional relationships with hospital personnel, including SPD, OR, Endoscopy, Materials Management, and clinical leadership Communicate to SIS about what the customer needs
  • Communicate to SIS about what the customer needs
  • Communicate to the Customer about what SIS needs from them to facilitate support
  • Lead and direct conversations to gain targeted outcomes in training, education and in services
  • Have an "improvement" mindset- always look for opportunities to help customer/company improve outcomes
  • Set and maintain expectations related to repairs, services, loaner equipment, and equipment sales
  • Provide feedback on contract performance and service utilization to identify mutual business opportunities during regular business reviews

Service Coordination & Operational Support
  • Coordinate repair pickups, deliveries, loaner equipment, and related logistics for assigned accounts.
  • Coordinate on-site repair visits
  • Manage customer expectations regarding repair timelines, order status, loaner availability, and service capabilities
  • Advocate for the customer with internal SIS team
  • Accurately complete and submit all repair orders, shipping documentation, sales requests, and customer forms in accordance with company procedures
  • Utilize SISCOMS and related systems to track repairs, manage loaner requests, review reports, monitor order statuses, and maintain customer records
  • Follow all established procedures for rush repairs, priority requests, approvals, and customer-specific requirements
  • Ensure accurate proof of delivery documentation and digital signature collection

Customer Education
  • Provide formal and informal in-service education regarding proper device care, handling, inspection, testing, and transportation practices
  • Educate customers on SIS repair processes, turnaround times, repair categories, and service offerings.
  • Utilize repair trend data, Failure Trend Reports (FTR), device history reports, and customer reporting tools to identify opportunities to reduce repair frequency and severity
  • Coordinate and support onsite specialty services including chamber cleaning, rolling stock repair, OR table cleaning, and related operational services
  • Maintain and develop knowledge of surgical instruments, medical terminology, surgical specialties, and perioperative workflows. A comprehensive understanding of the modalities we service (flex, rigid, power, stainless, lap)

Business Development & Account Growth
  • Support solution-based sales efforts by identifying customer pain points and recommending appropriate services or programs
  • Participate in customer business reviews to evaluate service utilization, operational performance, and growth opportunities
  • Collaborate with leadership and internal teams regarding market trends, customer feedback, and operational improvement opportunities

Internal Communication
  • Clear, complete, and timely submission of all paperwork
  • Provide Home Office staff with all required information in a timely manner
  • Work closely with sales leaders and operations to monitor and improve customer experience, including providing regular status updates and client overviews
  • Maintain credentialing as needed for customer access (HealthTrust, Green Security, Symplr, etc)

Capabilities:
Communication & Professional Standards
  • Communicate clearly, professionally, and promptly with customers, coworkers, leadership, and support departments
  • Maintain organized customer records, communication history, and documentation
  • Exercise sound judgment while balancing customer requests with company capabilities and operational priorities
  • Demonstrate professionalism, accountability, and reliability in all interactions and responsibilities
  • Maintain a professional appearance and demeanor while representing SIS in healthcare facilities

Professional Development
  • Participate in ongoing training and self-development related to surgical devices, repair processes, customer service, and healthcare operations
  • Stay informed on industry trends, best practices, and SIS service capabilities
  • Collaborate with education teams and leadership to strengthen technical and consultative skills

Requirements
  • Have a reliable vehicle to drive to and from hospitals and local shipping facilities
  • Work independent of direct supervision and be a proactive self-starter
  • Have excellent communication and interpersonal skills
  • Possess the ability, commitment and ambition to assume increased responsibility
  • Be proficient with computer, tablet, and smartphone technology
  • Be able to occasionally lift and carry up to 20 pounds

#ZR

Apply