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Amusements Manager Jobs in Iowa (NOW HIRING)

Support Technician

Des Moines, IA · On-site

$7.25 - $12.25/hr

Assists Guests by repairing and maintaining amusements equipment in a timely manner. * Loads and ... Notifies Manager of any Guest that is perceived to be unhappy. * Responsible for stocking ...

Assists Guests by repairing and maintaining amusements equipment in a timely manner. * Loads and ... Notifies Manager of any Guest that is perceived to be unhappy. * Responsible for stocking ...

Amusements Manager information

What does an amusements manager do?

An Amusements Manager oversees the daily operations of amusement facilities such as arcades, theme parks, or entertainment centers. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining equipment, enforcing safety protocols, and handling budgets. They also coordinate events, promote attractions, and address any issues that arise to ensure guests have a positive experience. Amusements Managers need strong leadership, organizational, and problem-solving skills to succeed in this dynamic role.

What are the key skills and qualifications needed to thrive as an amusements manager, and why are they important?

To thrive as an Amusements Manager, you need strong leadership, organizational, and customer service skills, typically backed by experience in hospitality or entertainment management. Familiarity with point-of-sale (POS) systems, scheduling software, safety protocols, and sometimes certifications in first aid or safety compliance are commonly required. Excellent communication, problem-solving abilities, and the capacity to motivate teams are crucial soft skills. These competencies ensure smooth operations, high guest satisfaction, and a safe, enjoyable environment for both customers and staff.

What are some common challenges faced by an amusements manager, and how can they be addressed?

Amusements Managers often encounter challenges such as maintaining high levels of guest satisfaction during peak times, ensuring equipment safety and reliability, and effectively managing a diverse team of staff. To address these, it's important to implement regular staff training, establish clear communication channels, and schedule preventive maintenance for all attractions. Additionally, strong organizational skills and the ability to adapt quickly to unexpected situations are essential for success in this dynamic environment.

What is the difference between Amusements Manager vs Ride Operator?

AspectAmusements ManagerRide Operator
Required CredentialsHigh school diploma; experience in amusement park managementHigh school diploma; safety training certification
Work EnvironmentOffice and management areas within amusement parksRide stations and safety zones in amusement parks
Employer & Industry UsageAmusement parks, entertainment venuesAmusement parks, theme parks
Common Search & ComparisonManagement, overseeing operationsOperating rides, safety procedures

Amusements Managers oversee overall park operations, staff management, and guest experience, requiring management experience. Ride Operators focus on operating specific rides safely, requiring safety certifications. Both roles are essential in amusement parks but differ in responsibilities and credentials.

What job categories do people searching Amusements Manager jobs in Iowa look for?

The top searched job categories for Amusements Manager jobs in Iowa are:

Support Technician

Dave & Buster's, Inc.

Des Moines, IA • On-site

$7.25 - $12.25/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 8 days ago


Dave & Buster's rating

5.7

Company rating: 5.7 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

53rd of 89 rated restaurants


Job description

Job Description:
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
  • Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
  • Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
  • Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
  • Assists Guests by repairing and maintaining amusements equipment in a timely manner.
  • Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
  • Assists the Guest with all requests and answers questions as needed and makes recommendations.
  • Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
  • Notifies Manager of any Guest that is perceived to be unhappy.
  • Responsible for stocking, displaying, and securing merchandise in all storage areas.
  • Conducts merchandise inventory during and after shift, if applicable.
  • Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
  • Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
  • Properly positions and set up displays to increase Guest traffic and promote sales.
  • Assists in daily maintenance and organization of tech room and storage areas.
  • Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
  • Assists with general store maintenance as directed by management.
  • Assists other Team Members as needed.
  • Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
  • Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
  • Technical and/or electrical skills preferred, but not required.
  • Must demonstrate ability to clearly communicate with Guests and other Team Members.
  • Must be at least 18 years of age.

Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
  • Work days, nights, and/or weekends as required.
  • Work off an extension ladder.
  • Work in noisy, fast paced environment with distracting conditions.
  • Move about facility and stand for long periods of time.
  • Read and write handwritten notes.
  • Lift and carry up to 30 pounds.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
  • Compensation is from $7.25 - $12.25 per hour

Salary Range:
7.25
12.25
We are an equal opportunity employer and participate in E-Verify in states where required.

What Dave & Buster's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Dave & Buster's

Sourced by ZipRecruiter

Dave & Buster's, based in Coppell, Texas, US, is a nationally renowned entity in the hospitality and events industry with a primary focus on providing a unique entertainment and dining experience. The company's official website is daveandbusters.com. They offer a wide array of products and services ranging from video arcade games and billiard tables to an extensive food and beverage menu. Founded in the 1980s, by David Corriveau and James "Buster" Corley, Dave & Buster's initially started as two separate establishments, a bar and an arcade, that eventually merged into one fun-filled entity

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Coppell, TX, US

Year founded

1982